I've ordered so many fotoalbums from Pixum! They all look amazing. Never had any issues, they always arrive on time (or earlier), the quality is amazing and they are really easy to make. This time I h... See more
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Did a calendar- easy to use the app! Then I made the mistake of sending it to the wrong address - this was fixed in no time. Courteous quick response from customer service. I will use Pixum again - de... See more
Very easy to use website. I used the automatic option for the picture book, photos were mostly organized well. I only made a few adjustments. Could be better if the quality of my personal photos were... See more
Sometimes you forget how much more valuable pictures are when it’s printed instead of having it on a screen… this was my first time ordering and the prices are reasonable and shipping was fast I’m... See more
Company details
Written by the company
Pixum ist einer der führenden Online-Fotoservices in Deutschland und Europa. Neben dem besten Kundenservice und einem einfachen, inspirierenden Einkaufserlebnis, begeistert Pixum seine Kunden mit hochwertigen Markenprodukten wie dem Pixum Fotobuch, dem Pixum Wandbild oder dem Pixum Fotokalender. So hilft der Online-Fotoservice allen Kunden, ihre schönsten Foto-Momente zu bewahren, zu teilen und zu genießen. Pixum Kunden können ihre hochwertigen Fotoprodukte zu jeder Zeit und an jedem Ort gestalten und bestellen - mobil über die Pixum App, auf der Pixum Website oder über die kostenlose Pixum Fotowelt Software. Sowohl die Pixum Produktqualität als auch der Pixum Kundenservice wurden bereits vielfach ausgezeichnet, u.a. vom TÜV Rheinland. Das im Jahr 2000 gegründete Unternehmen hat seinen Firmensitz in modernen und innovativen Räumlichkeiten in Köln und beschäftigt über 160 Mitarbeiter.
Contact info
Industriestr. 161 , 50999, Köln, Germany
- +49 (0) 2236 - 32 99 696
- service@pixum.com
- www.pixum.de
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Everything was really perfect
Everything was really perfect. The app works well and the final product was actually better than expected. Excellent quality, and even delivered a day early! Will definitely order from Pixum again.
I love Pixum...it's so easy and the videos are great
I love Pixum. It's so easy to use. This is my 7th album I think. Download the extensive software, choose the album size etc, upload your personal pictures and arrange your pics as you like or use the digital assistant. I love adding my videos amd letting friends see them too just using the qr- code technology...it's so simple and so much fun. Thanks Pixum
Brilliant Quality & Creative possibility!
There is no limit to the imagination! I am very happy with the end result of the album. I have taken old family pictures from the 70s which were faded & reddish and created an album for my mother’s 80th birthday with beautiful vintage backgrounds and Clipart. Some pictures I actually enlarged and with tweaking they came out better than they were previously! So happy! My mother is going to love it! Thank you Pixum ❤️
Very good service
Very good service, quick, efficient, and the result is amazing! I can definitely recommend this company :)
I'm very happy about the quality of the…
I'm very happy about the quality of the photo magnet.
Hat alles super funktioniert.
The best service
The best service. The product looks great ❤️ really a wonderful Christmas 🎄 present for your love ones.
RECOMMEND
Thank you one more time
Everything went smooth with the…
Everything went smooth with the ordering process. Unfortunately, when I received my calendars some of the pictures were blurry..... on other websites where you can make calendars they aware you if the picture with be pixelated.... they do not do this at Pixum...
Amazing quality
Amazing quality , very positively surprised! Highly highly recommended !
Came so fast!for this respect
Came so fast!for this respect
I expect chocolate Inside but there just pictures ( still don’t know quality)
The quality of main picture on calendar not the best one!
But anyway thank you
Terribly late delivery, nobody knows what's going on
The order comes very late - and nobody at Pixum knows when it will be ready.
I've ordered a Photo Book as a gift for the Wedding anniversary, obviously for a specific date, and even paid extra for express delivery. Then it turned out that Pixum had made a mistake during the first print and had to re-print the book.
No one at Pixum could tell me when it will be ready and there was no intention from them to compensate for this delay.
Result: no gift for the anniversary. Thanks Pixum!

Reply from Pixum DE/AT/CH
Amazing quality on pictures
Amazing quality on pictures! The colours, texture of the paper and definition of the image are all perfect!
The delivery was also super fast!
Sehr schön
Very good quality of the book and paper,colours and print are also very nice.
Great quality and service overall
Absolutely pleased with the way Pixum handled and printed my photo material. Thank you.
very happy customer
Great service, quality, delivery - will be back!!! Calendar already in full use, happy family!
Super Qualitàt
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