Pixum DE/AT/CH Reviews 49,230

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I've ordered so many fotoalbums from Pixum! They all look amazing. Never had any issues, they always arrive on time (or earlier), the quality is amazing and they are really easy to make. This time I h... See more

Rated 5 out of 5 stars

Did a calendar- easy to use the app! Then I made the mistake of sending it to the wrong address - this was fixed in no time. Courteous quick response from customer service. I will use Pixum again - de... See more

Rated 5 out of 5 stars

Very easy to use website. I used the automatic option for the picture book, photos were mostly organized well. I only made a few adjustments. Could be better if the quality of my personal photos were... See more

Rated 4 out of 5 stars

Sometimes you forget how much more valuable pictures are when it’s printed instead of having it on a screen… this was my first time ordering and the prices are reasonable and shipping was fast I’m... See more

Company details

  1. Photo Printing Service

Written by the company

Pixum ist einer der führenden Online-Fotoservices in Deutschland und Europa. Neben dem besten Kundenservice und einem einfachen, inspirierenden Einkaufserlebnis, begeistert Pixum seine Kunden mit hochwertigen Markenprodukten wie dem Pixum Fotobuch, dem Pixum Wandbild oder dem Pixum Fotokalender. So hilft der Online-Fotoservice allen Kunden, ihre schönsten Foto-Momente zu bewahren, zu teilen und zu genießen. Pixum Kunden können ihre hochwertigen Fotoprodukte zu jeder Zeit und an jedem Ort gestalten und bestellen - mobil über die Pixum App, auf der Pixum Website oder über die kostenlose Pixum Fotowelt Software. Sowohl die Pixum Produktqualität als auch der Pixum Kundenservice wurden bereits vielfach ausgezeichnet, u.a. vom TÜV Rheinland. Das im Jahr 2000 gegründete Unternehmen hat seinen Firmensitz in modernen und innovativen Räumlichkeiten in Köln und beschäftigt über 160 Mitarbeiter.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Good online surface

Good online surface, easy and fast processing. Picture quality throughout an entire album is hard to keep homogenous. No automatic help available.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent .....

A very high quality & professional looking photo book.
My daughter & I were very happy with the book we made for her birthday.
Thankyou.

February 15, 2019
Unprompted review
Rated 1 out of 5 stars

very poor image quality

i had ordered an acrylic print which was quite expensive. once the frame was received the image was blured. very poor quality. i printed the same image in a canvas and appeared very good.

February 17, 2015
Unprompted review
Pixum DE/AT/CH logo

Reply from Pixum DE/AT/CH

Hello, we are so sorry. Please contact us by email at service@pixum.com and tell us your order number. We will find a solution for you. Your Pixum Team

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