Plastor LimitedReviews 

95
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their durability and robustness, which makes them ideal for various storage needs. Many people appreciate the competitive pricing and the wide variety of goods available, making it easy to find suitable items. The service is frequently described as excellent, with fast and efficient delivery, and good communication about delivery dates. However, some customers noted issues with damaged items upon receipt, often attributing this to courier handling during shipment. A few people also mentioned that the delivery service sometimes resulted in packages being left at incorrect addresses or that there was a markup on postage.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Product

Consumers find products to be of good quality, cost-effective, and robust, often exceeding expectations.... See more

Quality

Reviewers consistently express satisfaction with the quality of products, describing them as good, excellent,... See more

Service

People report positive experiences with service, often highlighting its efficiency and speed. Reviewers... See more

Price

Customers consistently note positive experiences with price, finding products at good and competitive rates.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

An excellent product: very large plastic boxes are hard to find. This one is ideal for storing our specialised and somewhat fragile equipment. Delivery was prompt.

Company replied

Rated 4 out of 5 stars

Good variety of goods to chose from. Price is competitive and the quality of the goods is very good. Kept up to date with delivery dates.


Company details

  1. Plastic Products Supplier

Written by the company

Plastor is one of the UK's leading suppliers of heavy duty plastic containers, boxes, crates and storage equipment. As well as great products and prices, Plastor provides valuable advice to large and small companies across all industry sectors. Need your plastic storage boxes, crates and containers fast? Don't worry, Plastor holds large stocks of popular products ready for immediate dispatch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(95)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The boxes are fantastically strong with…

The boxes are fantastically strong with strong handles. You could load the boxes with bricks and struggle to carry them and they still won't break. They are also stackable. Customer service and delivery times were also excellent. Top company to do business with.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Needed to delay shipment a few weeks until a specific date and this was handled without a problem. Crates arrived as scheduled and were deliverd right to the door. While a couple crates were damaged during shipment - a refund was issued straight away. Everyone's been super helpful!

August 19, 2025
Unprompted review
Rated 4 out of 5 stars

Good quality crates very competitive…

Good quality crates very competitive price and friendly helpful service. Only prob is you can’t order directly online they send you an email about delivery options first.

July 30, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. We also understand how frustrating it can be for some customers who can't order directly online. As we are about bulk buying it can become difficult for the website to fairly figure out the carriage... we do see a future where ordering directly online will happen, it's just not here today :-)

Rated 5 out of 5 stars

I have been using Plastor products for…

I have been using Plastor products for years and they just don't wear out! Their service and delivery is efficient and fast. Can't fault them!

July 29, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service and we really look forward to hearing from you again. :-)

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products, fast dispatch and exceptional customer service!

August 8, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Great product

Great product. Great communication so I know when to expect the delivery. Strong lidded crates. Superb service

July 17, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Sometimes I even require our goods to be shipped to my house and I really do like the shipping communication too :-)

Rated 4 out of 5 stars

An excellent product

An excellent product: very large plastic boxes are hard to find. This one is ideal for storing our specialised and somewhat fragile equipment. Delivery was prompt.

July 18, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Reliable, consistent, strong Containers

I've been doing business with this company for years and have purchased over 20 crates/containers from them — and not once have I been disappointed. Their products are top quality, and their service is consistently reliable.

My first batch of 15 crates, bought in 2021, are still going strong despite being knocked around in the van and used heavily on a regular basis. That durability is exactly why I returned to purchase more.

As my business continues to grow, I fully intend to stick with the same batch again. I highly recommend them to anyone looking for dependable, long-lasting crates and a company that truly delivers.

June 1, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service and we really look forward to hearing from you again. :-)

Rated 5 out of 5 stars

Good Company!

Very quick once the ordering process is completed. Product is robust and good quality

June 18, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Ordered 10 purple stacking crates for…

Ordered 10 purple stacking crates for our Scout Group. Used them this weekend and everyone made positive comments on our new crates.
Order Process was very easy, good selection to choose from. Delivery arrived on date advised.

June 6, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our purple crates (they do look great in purple) and service. :-)

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product well presented, all good.

June 19, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 2 out of 5 stars

The product great, delivery arrangements not

The product is great however phoned to organise a specific day for delivery, and then when I got the FHL confirmation is for the wrong day. Called again and was told they would change it, but nothing was done so had a missed delivery with DHL and had to rearrange with DHL myself.

June 4, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you for your feedback and for your kind words about the product.

We sincerely apologise for the delivery issues you experienced. Your order, placed on 27th May with a requested delivery for the 4th, was held ready for dispatch on the 3rd but unfortunately was missed and shipped a day later. We completely understand how frustrating this must have been.

After discussing the situation with you, we were pleased to rearrange delivery for the Saturday, when the order was delivered at 12:19.

Please be assured that we have taken your comments on board and are reviewing our dispatch procedures to prevent similar issues in the future.

Thank you for your patience and understanding. If you have any further concerns, please do not hesitate to contact us directly.

Rated 5 out of 5 stars

exactly what I needed

I was looking for a stackable solution, that took up minimum space whilst offering greatest storage potential. during the summer I store daffodil and Tulip bulbs for the garden, then I store Dahlia , Gladioli, Lillies and begonia bulbs during the winter. all are stored in sacks place din the stackable boxes in the garage. I also need a way to start the bulbs prior to planting out and need more storage to place the separate bulbs and tubers in layers. the storage boxes I used stack inside each other with a few storing bulbs for the majority of the time taking up minimal space but when I need the extra storage for 1 month prior to planting out I can drop all the little arms giving me the storage I need at that time of for 1 month, twice per year

works exactly as I expected and I am very pleased with the solution.

The company made it easy to find the products on its site, pay for the products and the delivery was nice and fast, with good communications.

May 19, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you so much for your great review. We are so pleased to hear about your application and and how happy you are. Please do not hesitate to contact us if you need any further assistance :-)

Rated 5 out of 5 stars

Great Service

Great communication and delivery times when we need it - products fairly priced

April 30, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 4 out of 5 stars

Great products

Great products, which deserves a 5 star, but courier Fedex let them down badly.

May 9, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products. We are sorry that the carrier let you (and us) down on this occasion and we hope it didn't reflect too badly on our services and that you feel confident to buy from us again in the future.

Rated 5 out of 5 stars

Did what they promised.

Plastor were very reasonably priced and very responsive to my order. It was delivered when they said it would be and it was in pristine condition. I am very happy and will buy again.

April 20, 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look