An excellent product: very large plastic boxes are hard to find. This one is ideal for storing our specialised and somewhat fragile equipment. Delivery was prompt.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good quality reasonably priced kept upto date with delivery dates. will buy from them again.
Good variety of goods to chose from. Price is competitive and the quality of the goods is very good. Kept up to date with delivery dates.
Delivered quickly and very suitable for the job I need them for
Company details
Written by the company
Plastor is one of the UK's leading suppliers of heavy duty plastic containers, boxes, crates and storage equipment. As well as great products and prices, Plastor provides valuable advice to large and small companies across all industry sectors. Need your plastic storage boxes, crates and containers fast? Don't worry, Plastor holds large stocks of popular products ready for immediate dispatch.
Contact info
Unit 10, The Courtyard, Eastern Road, RG12 2XB, Bracknell, United Kingdom
- 01628 829800
- sales@plastor.co.uk
- www.plastor.co.uk
4.5
Excellent
96 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did what they promised.
Plastor were very reasonably priced and very responsive to my order. It was delivered when they said it would be and it was in pristine condition. I am very happy and will buy again.
April 20, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Quality boxes and competitive prices
Have used this company a number of times for various plastic boxes, competitive prices and good quality products. They quote for shipping separately so they can offer the best price.
May 1, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Thank you also for your continued custom, it is much appreciated!! :-)
Fast and helpful
Very fast response time and flexible to help me get what I needed next day. Would recommend
May 1, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Quick delivery great quality trays
Quick delivery great quality trays. The trays are sturdy and very rigid so we can store our crockery and handle the trays without them flexing. Well ventilated to allow drying if the crockery isn't completely dry.
April 25, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Top notch product and service
I have ordered here many times and always a very efficient team processing my orders and deliveries.
The product supplied is also of a very high standard and a competitive price.
Need i say more 😎
April 11, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Thank you also for your continued custom, it is very much appreciated!! :-)
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products. Delivery is tricky sometimes as our products are VERY bulky... there aren't many carriers willing to ship goods of this scale cheaply, and if they do give us good prices at the start they soon begin to hike them when they realise how many we send out, how big they are and how much they fill their small vans and lorries. We do offer pick up services from our Oxford based warehouse and customers are also welcome to arrange their own collections etc (products pending and via arrangement).
Plastor Containers & Dollies
Plastor telephone help and communications excellent.
Items were delivered quickly and are exactly as described on the website.
April 1, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Great products, helpful people
Really helpful company with great products. Always quick to organise and quick to help. One damaged box swiftly refunded.
April 1, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Thank you also for your continued custom, it is very much appreciated!! :-)
Very little communication.
After placing order it was 2 weeks before I received a payment link. After paying for goods i received no confirmation until I emailed company and then my order was sent out. Not terrific communication from company.
March 24, 2025
Unprompted review
Reply from Plastor Limited
Thank you for your feedback...
Your order for 1 box with printing was placed on 2nd March (Sunday). On 3rd March, we informed you that printing was unavailable for a single box and asked if you would like to proceed.
On 9th March (Sunday), you reached out to enquire why you hadn’t received a response. We replied on 10th March, confirming that we had already contacted you on 3rd March and also provided a payment link. Once payment was received, we processed your order.
Regrettably, the paid order acknowledgment sent on 10th March did not mention the stock issue, which we acknowledge. Upon reviewing your order, we have identified this oversight, and we will ensure that future acknowledgements for all customers include this information. The goods were out of stock at the time, but your order was dispatched on 21st March.
We apologise for the inconvenience and appreciate your understanding!
Quick and easy ordering,products are of…
Quick and easy ordering,products are of good quality.I am a return customer,
March 3, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
A pleasure to do business with
I have placed two orders with this company in the last 3 months as a private customer. On both occasions the staff were friendly and helpful, going out of their way to check stock levels and advise on delivery times.
Emails are answered quickly, phones are answered within a couple of rings and personal service is offered.
Both my orders arrived far more quickly than expected - the second order arriving in less than 24 hours as the sales staff called down to the warehouse and asked them to get the order out as quickly as they could.
Exceptional service and a pleasure to do business with.
March 21, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Plastor are great price and quality
I purchased some crates from Plastor a few years ago, they have been great.
I made the mistake of buying some other crates from a competitor and they weren't as strong and very flimsy.
I've just purchased more from Plastor, I highly recommend them.
Plastor are great price and quality
March 19, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Great customer service and fast…
Great customer service and fast delivery.
DHL damaged one of the crates during delivery and the customer service at Plastor was EXCELLENT in resolving this.
February 13, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
80 Ltr storage containers…
Purchased 5 x 80ltr storage containers and the delivery and service from the company was excellent and the product supplied was also exceptional would highly recommend this company for your requirements for storage containers.
February 25, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Above & Beyond
We ordered 3 pallet boxes for an urgent project and the delivery truck broke down.
They arranged for a special delivery for me.
So impressed.
February 21, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
I purchased 3 of their euro containers…
I purchased 3 of their euro containers last year. One of the hinges broke and after a few emails they sent out a replacement part free of charge!
Excellent customer service received as was expecting to have to buy a whole new lid.
February 20, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Great products and service
Easy to navigate website, very prompt and informative communication and quality products delivered for a good price.
January 28, 2025
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Plastor prices look good but there is a hidden con
I have only given Plastor 1 star because it is not possible to give a zero rating.
Other customer reviews state that the Plastor website is an utter con and that their prices are very low but they do not mention the delivery charges and the reason is that these charges are inflated to make huge profits.
I can confirm that this is the case because I placed an order for 1 x RUB21XL box priced at £14-65 and two days later I received a delivery quote by email of £17-50 + VAT my email to them below states how I feel about this company taking advantage of it's customers (Please see below).
I have since purchased exactly the same item at a similar price from ebay with a delivery charge of only £9-99 with the complete cost to me of £23-74 including VAT and not in excess of £32 + VAT if I had been foolish enough to buy from Plastor.
Subject: Re: Plastor Limited: Order (Number removed) has been placed successfully
Date: Mon, 13 Jan 2025 11:26:30 +0000
From: David J (email address removed)
To: Plastor Sales (email address removed)
Dear Mr Bulman,
Thank you for your email below together with the excessively priced quote for delivery at £17-50 which would make the total price of this item in excess of £32+VAT for an item worth only £14-65.
I noticed on Trust pilot that other customers also complained about the excessive delivery charges made by Plastor and the only conclusion that I can make is that you do not really want private customers as your business is geared up for corporate customers buying goods on pallets.
Given the circumstances perhaps it would be better if you mentioned on your website that you are trade only instead of wasting customers time making enquiries.
Please cancel this order with immediate effect and kindly comply with this formal request for you to completely remove all of my personal details from your system, I would appreciate confirmation that you have removed my details after which I want no further contact with this company.
Yours sincerely,
David J Hyde.
On 13/01/2025 08:35, Plastor Sales wrote:
Good Morning David
Further to your web order ref : 84009
Delivery Est : 5 Working Days
I can confirm the shipping cost will be : £17.50 Plus Vat
If you wish to proceed with your order – Please reply to this email and
We will email you a Proforma Invoice with a Secure Link so you can make an Online Payment via Credit Card or BACS transfer.
Or please call (phone number removed) if you wish to pay over the phone.
Note Icoterm for Export:
Goods dispatched for Export are DAP - Goods collected for Export are FCA
All above prices exclude VAT at current rate and are subject to our standard terms & conditions which can be found on our website at (Website information removed) or provided on request.
Should you require any further assistance, please do not hesitate to contact me as I will be happy to help.
p.s please note that all bespoke/made to order products are NON-RETURNABLE.
Regards
Jon Bulman
Plastor Sales
Tel: (telephone number removed)
(Invoice removed)
Nice try Plastor better luck next time finding another mug who you can exploit, far too old and experienced to fall for your deception.
January 13, 2025
Unprompted review
Reply from Plastor Limited
Thank you for taking the time to share your feedback. We’re sorry to hear that you feel this way about your experience, especially considering you were under no obligation to proceed with the purchase at any stage.
At Plastor, we are committed to providing transparency in all aspects of our service, including pricing and delivery charges. Our shipping costs are determined by the size, weight, and location of the stock (in this case, directly from our supplier who provides us with the shipping rates) as well as the delivery destination. We always aim to offer competitive rates, though we understand that unexpected charges can be frustrating, and we sincerely apologise if this caused any inconvenience.
We’d also like to clarify that Plastor has been serving both businesses and private customers for over 30 years. While we predominantly focus on wholesale and corporate orders, we welcome individual customers and are always happy to assist with any queries related to products or shipping.
I must also stress that we are in no way a "con" or deceitful in any manner, and I regret that you feel this way. To suggest such a thing is, in my view, both untrue and damaging. A fairer comparison would perhaps be to look at our pricing against other direct competitors, rather than eBay, as the item you selected (the Really Useful Box) is widely available and its price can vary significantly across different retailers, both online and on the high street.
We appreciate your feedback regarding delivery charges and are constantly working to improve our service and customer experience. If you have any further questions or concerns, please don’t hesitate to contact our customer service team directly – we’re always here to help.
Thank you for your understanding.
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Perfect service
Perfect service, good clear website and when I called to pay the lady I spoke with couldn’t have been more helpful giving estimated delivery date etc
November 20, 2024
Unprompted review
Reply from Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.