Plastor Limited Reviews 

96
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, noting their suitability for various uses and their ability to withstand heavy use over time. Many people highlight the excellent service, competitive pricing, and the wide variety of goods available, making it easy to find what they need. Reviewers frequently mention the quick and efficient delivery, often receiving their orders promptly and with good communication regarding delivery dates. However, some customers also noted issues with damaged items upon receipt, suggesting occasional problems during transit or with the courier service. A few other people also felt that the delivery charges could be a downside, and there were instances of packages being delivered to the wrong address.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Product

People report positive experiences with product, consistently praising the quality, strength, and durability... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as well-made, strong, and... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and speed. Reviewers... See more

Price

Clients share positive opinions on price, with many reviewers finding products at good or competitive prices.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

An excellent product: very large plastic boxes are hard to find. This one is ideal for storing our specialised and somewhat fragile equipment. Delivery was prompt.

Company replied

Rated 4 out of 5 stars

Good variety of goods to chose from. Price is competitive and the quality of the goods is very good. Kept up to date with delivery dates.


Company details

  1. Plastic Products Supplier

Written by the company

Plastor is one of the UK's leading suppliers of heavy duty plastic containers, boxes, crates and storage equipment. As well as great products and prices, Plastor provides valuable advice to large and small companies across all industry sectors. Need your plastic storage boxes, crates and containers fast? Don't worry, Plastor holds large stocks of popular products ready for immediate dispatch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(96)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient thanks

November 19, 2020
Plastor Limited logo

Reply from Plastor Limited

Dear Simon,
Thank you for your great review and for your order, it is very much appreciated! We are glad to see you were pleased with our service and we hope to hear again from you soon.
All the best
Plastor Limited

Rated 4 out of 5 stars

very professional service

very professional service, from the purchase to the delivery. very good customer service always ready and fast in the answers

November 16, 2020
Plastor Limited logo

Reply from Plastor Limited

Dear Mattia,
Thank you for your great review and for your order, it is very much appreciated.
Please do not hesitate to contact us if you need anything in the future.
We look forward to hearing from you again.
Plastor Limited

Rated 5 out of 5 stars

Plastor is a great company to do business with!

Plastor is a great company to do business with! They are local to us and the products we purchase from them are manufactured right here in the UK, which is a big bonus for us. We have always found their customer service to be of the highest standard and the delivery times are super fast and super efficient. We give them 5 stars without hesitation.

Gwen Powell
Founder & CEO
CleanConscience

November 13, 2020
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Dear Gwen,
Thank you so much for your great review. It has been an absolute pleasure doing business with CleanConscience. Keep up the fantastic work you do!!
We look forward to hearing from you.
Plastor Limited

Rated 5 out of 5 stars

Our order arrived very quickly and was…

Our order arrived very quickly and was exactly as we expected from Plastor as we have bought from them before. Good quality, solid trays with speedy delivery, excellent.

November 12, 2020
Plastor Limited logo

Reply from Plastor Limited

Dear Charlotte,
Thank you for your great review and for you orders, it is very much appreciated.
We love hearing from our happy customers and we look forward to hearing from you in the future.
Plastor Limited

Rated 5 out of 5 stars

Very helpful staff!

There was lots of confusion and changes to my order as a couple of items were out of stock and I changed my mind on what I was going to do, but the staff were brilliant and chopped and changed the order for me, by phone and email until I was completely happy. The items arrived this morning and are all perfect.

November 12, 2020
Plastor Limited logo

Reply from Plastor Limited

Dear Claire,
Thank you for your great review!
We are sorry if there was any initial confusion - even though most would think boxes are a simple product, the storing and shipping of these bulky items is not so simple. The beauty however of boxes and buying from Plastor is we have loads of alternatives and options. Plus most customers get to speak to us which allows us to get them the right product, at the right price, in time. Sometimes this means we can even save customers money by offering a cheaper alternative.
We hope to hear from you again soon!
All the best
Plastor Limited

Rated 5 out of 5 stars

Online order ..delivered earlier than…

Online order ..delivered earlier than expected

November 12, 2020
Plastor Limited logo

Reply from Plastor Limited

Thank you for your great review and order, Jeff! We are glad to hear you are pleased.
We hope to hear from you again!
Plastor Limited

Rated 5 out of 5 stars

Excellent service!!!

Excellent service!!!
User friendly website, quick and easy payment, fast delivery from the UK to Ireland.
Good job!!

November 12, 2020
Plastor Limited logo

Reply from Plastor Limited

Thank you for your order and great review, Stephen!
We are pleased to hear you were happy with our service and that the goods arrived safely to you in Ireland!!
All the best
Plastor Limited

Rated 1 out of 5 stars

Gigantic Hidden delivery charges

Plaster advertised a wheelie bin for £25 plus vat.
Most competitors want around £50 inclusive.
I had to give all my personal details and place the order and still couldn’t get delivery charges.next day I was told it’s £25 plus vat.
So total is £60.
What a sham to attract customers.

July 2, 2020
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Dear Martin,
I am sorry to read you were dissatisfied with how we quote shipping. I must stress that there is ZERO level of sham to the way we do business by quoting the shipping costs after the products have been submitted via our no obligation order form. We actually make customers aware of this via numerous messages throughout our website and also ensure it's mentioned just before they press the submit button.
Why can't we quote shipping during the online cart process? Plastic boxes, bins, tanks etc are very large/bulky products (in fact most couriers will not deliver them and those that do tend to have surcharges for residential address) and most of our customers are businesses who purchase in bulk or multiple products. Our website, like our closest competitors (many that operate online in the same way), cannot work out the shipping fairly and we would end up overcharging customers. For example, your bins - we can ship up to 4 wheelie for the same shipping price as 1. If you ordered smaller boxes we can put them inside the bin and save you even more money on your shipping. Order more and we can put mixed products on a pallet - especially if some of the goods nest inside one another - there's no way a website is smart enough to work these cost savings out.
We are also very competitively priced, sure it may be possible to find some similar products that may be cheaper elsewhere but on the whole we are a very competitively priced. We also have very many happy returning customers and our customer service is exceptional.
If you need any storage products in the future I do hope that you feel you can give us another try.
Regards
Neil Harris
Marketing Manager

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