PlumbTraders Reviews 614

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our warm air central heating fan failed on WEDNESDAY afternoon, I located a new motor/fan assembly at a good price at Plumbtraders. It was about the coldest day of the year here, I needed verbal conf... See more

Rated 5 out of 5 stars

I ordered a boiler and flue parts from them. Everything went without a hitch and they confirmed the delivery date very promptly; which can't be said for all online retailers. The local plumbers me... See more

Rated 5 out of 5 stars

Don't think you can go wrong here. Website straightforward, buying process simple. Quick delivery. Reliable service every time - I keep going back. Have been very helpful on occasions when I've called... See more

Rated 4 out of 5 stars

Ordered the boiler and attendant parts, best price that I could find, online or off and was kept informed of where the goods were and when they would be delivered. Local company phoned to say they we... See more

4.4

Excellent

TrustScore 4.5 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

A very very good service was provided by all that were involved and i was kept up to date on all aspects of delivery, i would use this company again. I am a Plumber and Gas fitter so i have dealt with a lot of firms and this company have impressed me.

October 15, 2012
Unprompted review
PlumbTraders logo

Reply from PlumbTraders

Hi Paul

Thank you very much for your positive review.

Kind Regards

Martin Smith
Director

Rated 5 out of 5 stars

Great service, brilliant prices

Ordered a boiler through plumb traders, and the service I received was excellent. Claire was the contact at plumb traders who assisted me throughout my order, sourcing any out of stock items swiftly and providing an excellent next day collection service. I have to say that it is rare nowadays to recieve such a good service, I would use plumb traders again and would highly recommend them to others.

October 9, 2012
Unprompted review
Rated 5 out of 5 stars

Unbeatable price and delivery!

Having paid the cheapest price found anywhere on-line for a new boiler, I was staggered to be able to collect it next day from their local stockist. This is an exemplary service by Plumbtraders.

October 8, 2012
Unprompted review
Rated 1 out of 5 stars

cant even get my 1st order right !

well i have recently signed up to plumbtraders and made my 1st purchase of a new boiler which when delivered ..was the wrong one ! no more internet purchases for me, i shall be going back to my normal plumbers merchants and buying things off the shelf.

October 7, 2012
Unprompted review
Rated 5 out of 5 stars

Friendly and fast service - Always!

I've used Plumbtraders several times now whilst renovating several properties. They are accurate and efficient when dealing with my orders. They have even bern flexible about delivery to suit my needs. Also I can always get hold of a representative to assist verbally, something lacking with competitors. I cannot recommend them enough..

October 7, 2012
Unprompted review
Rated 4 out of 5 stars

Still waiting

I ordered the radiator 1.10.12, and was surprised that it was delivered the next day. Unfortunately I missed the delivery by 10 minutes, so arranged for it to be re-delivered on 3.10.12. When it arrived the driver pointed out that it was damaged and after a telephone call back to his depot it was decided to take the radiator back and bring another one. I have now been told that barring any more problems I will get a delivery of the radiator on 9.10.12.

October 7, 2012
Unprompted review
Rated 5 out of 5 stars

Consistently efficient service

Don't think you can go wrong here. Website straightforward, buying process simple. Quick delivery. Reliable service every time - I keep going back. Have been very helpful on occasions when I've called for advice.

October 4, 2012
Unprompted review
Rated 5 out of 5 stars

Helpful, quick service

I needed advice on a part - was told truthfully and accurately what was required. It arrived the next day. Can't fault them!

September 30, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look