Pomeranceboutique Reviews 

381
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you Stephen! My wife had been searching for a particular Lady Datejust on the major sites, and Pomerance had the perfect one. Yes, we were faced with the tariff to ship to the US, but the outsta... See more

Rated 5 out of 5 stars

Couldn’t ask for more. Communication with Stephen was superb, the watch arrived very well packed & protected the very next day. I would highly recommend Pomerance Boutique for your next purchase.

Rated 5 out of 5 stars

Must take time out and write a review following my experience with pomeranceboutique.co.uk. Purchased a 50th Anniversary 2018 Mk1 Rolex Sea Dweller. As soon as I had spoken to Elliot over the phone I... See more

Rated 5 out of 5 stars

Wasn't going to wait 5 minutes to write this review. These are a shinning example of how a 2022 London company should be Straight forward, easy, good value and almost old fashioned customer is k... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Luxury watch and jewellery retailer, specialising in pre-owned prestige watches and handmade jewellery


Contact info

5.0

Excellent

TrustScore 5 out of 5

381 reviews

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No recent history of asking for reviews

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5.0

All reviews

(381)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WOW, what a great find!

I cannot recommend any higher than 5*, but if I could I would. There was nothing about my experience that I could fault. Friendly knowledgeable staff (Stephen and Elliot), offering a very personalised and responsive service. My expectations were met totally, plus more. No need to go any further than Pomerance Boutique now I have found them.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great watch at a great price!

The watch was exactly what they were advertising, extremely knowledgeable & helpful too. Stephen made the transaction very easy & I bought with confidence. I will definitely be a returning customer!

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Really good customer experience with…

Really good customer experience with Steve at Pomerance. Couldn’t have been more helpful and professional. Also really experienced, knowledgable, quick to deal with queries and a pleasure to deal with all round.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, definitely recommend

Elliott offered a really great service. When we initially spoke he was honest and straight forward and then subsequently delivered on exactly what he said he would. 100% would use him again and recommend him. Thanks Elliott for the service.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

I had an exceptional experience…

I had an exceptional experience purchasing a Rolex Sea Dweller from Pomerance. Their knowledge, impeccable watch quality, and overall service exceeded my expectations.

From the moment I entered their boutique, Stephen (the boutique manager) demonstrated a deep understanding of the Rolex Sea Dweller, providing valuable insights into its history, technical specifications, and significance within the brand's lineup.

The purchasing process was a pleasure. The watch I purchased was in pristine condition, meticulously inspected to ensure its quality. Pomerance's attention to detail was evident, as they presented the timepiece in its original packaging, adding to the overall experience.

I appreciate Pomerance's commitment to authenticity. They provided me with all the necessary documentation and certifications, assuring me of the watch's genuine origin.

In conclusion, I highly recommend Pomerance for anyone looking to purchase a Rolex or any luxury timepiece. Their knowledgeable staff, impeccable watch quality, and outstanding customer service create an exceptional buying experience. Pomerance has earned my trust and appreciation, leaving me completely satisfied with my purchase.

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Pomerance…

Brilliant service from Pomerance Boutique! Made an enquiry on a bank holiday, regardless of this Elliot responded quickly and was very helpful with any questions I had. Worth the travel to be greeted by Steve who again gave us a fantastic service. Couldn't fault from start to finish! Thank you.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

I've had the pleasure of dealing with…

I've had the pleasure of dealing with this business a number of times recently. I purchased a couple of Rolex watches and a ring for my wife.
They were particularly helpful when I had a Rolex stolen, whilst I was in Spain. Supplying information to help the police, and documentation for my insurers.
I've always found them to be courteous, prompt and have always delivered on their promises.

Highly recommend.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience. Stephen and Elliot were most welcoming.

They talked me through my purchase, and assisted me until the end.

My experience was both friendly and traditional. If you are looking to find a trusted watch dealer in central London, then please consider.

Thank you gentlemen, stay in touch.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Super pleased - sourced my tricky find

Gave Elliot a tricky sourcing task for a very specific Rolex - and fantastically he found one and I collected it today. Super pleased. Would highly recommend and have already told a couple of friends who will now contact Elliot. Very easy to deal with, thank you!
Niki

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. From start to finish Stephen and Elliott were professional watch dealers who delivered what they promised.

February 24, 2023
Unprompted review

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