Good service from Pools Surplus, one item ordered was not in stock so they sent an email with alternative similar items and also phoned me to check email received. Order was delivered immediately an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Top quality uniforms! First Class! The British Army always has the best! Canadian Army Jackets are a bit too American. Will be getting more and putting them to good use for a Monty Python sty... See more
Pools surplus was amazing to deal with and since I am in Australia they went the extra mile to send photos of the pack they were sending and was in amazing condition as well as amazingly priced. Pos... See more
Picked up a couple of bargains, 2 man french army tent and a pair of Czech quilted trouser liners.... Including shipping was less than £30.00 Very pleased with my purchases and the shopping experi... See more
Company details
Written by the company
Shop selling Army Surplus & Outdoor Clothing & Equipment in Hartlepool & Bishop Auckland.
Contact info
56 Catcote Road, TS25 4HG, Hartlepool, United Kingdom
- 01429 273438
- www.poolssurplus.co.uk
4.8
Excellent
405 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great service
November 25, 2024
Good quality.
November 27, 2024
Shirts for work wear
Bought some very cheap ex military shirts for wearing while working in the workshop. Seem good quality and arrived quickly.
November 25, 2024
A good selection of clothing at very…
A good selection of clothing at very competitive prices, I’ve bought one of these jerseys before & they are excellent.
November 25, 2024
Pools Surplus Store
Pools Surplus Store are great 👍 My Tactical Airsoft Patch, Ace of Spades ♠️ is of super quality, and it was dispatched quickly 😁
November 16, 2024
Unprompted review
Great choice of affordable kit
Great choice of affordable kit. Delivery on time. Items ordered met expectations. Definitely will be using Pools Surplus Stores again 👍👍
November 4, 2024
Great service
October 31, 2024
Reply from Pools Surplus Stores
Thanks for the great review, hope you will visit again soon.
Reply from Pools Surplus Stores
Thanks for the great review.
Sole hanging off!
Sole hanging off!! Straight in the bin!! Show signs of wear?? I accept. Sole hanging off bit shit to be honest after buying from them previously
October 25, 2024
Very easy to navigate Web site
Very easy to navigate Web site, helpful staff great prices. Good arrived very quickly in fantastic condition. Will definitely be buying from them again.
September 24, 2024
Excellent service and great products at…
Excellent service and great products at reasonable prices.
September 30, 2024
The staff are friendly and polite
The staff are friendly and polite. Very helpful. Nothing was a bother to them. I called in yesterday and bought a few gifts for my son for Christmas and 1 for my brother. My son was unwell so he couldn't make it. He was disappointed, but I will be back with him. Loads of
choice. Can't wait for my next visit. Bishop Auckland store.
October 5, 2024
Unprompted review
Really happy with my purchase
Really happy with my purchase, delivery was super fast and the communication was brilliant.
Very happy and will be buying again
September 26, 2024
Good service.…
Very rapid delivery wide range of products and good service.Highly recommend pools surplus.
September 2, 2024
I received exactly what I was looking…
I received exactly what I was looking for and it came v.quickly.
August 30, 2024
Almost 100% perfect
Fast correct service and items are of good quality,I would give 5 stars but that would be perfect and nothing is 100% perfect as there is always room for improvement.
August 27, 2024
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