Precious Virgin Hair and Beauty Ltd Reviews 

67
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been buying hair from here for around 10 years, the quality is always great and the hair is long lasting! Would definitely recommend!

Rated 5 out of 5 stars

😍😍I didn’t truly know what high-quality luxury hair was until I started getting mine from PVH back in 2017. And honestly, it just keeps getting better every time! I wish I could post every single lo... See more

Rated 5 out of 5 stars

PVH are a great company. Communication during the transaction process were on point. Becky was so polite and assuring - she deffo understands customer service. The full lace wig I purchased is amazing... See more

Rated 4 out of 5 stars

hair quality and customer service 10/10! i have purchased from PVH a number of times and will continue to! The last time i used their bundles was when i purchased the body wave bundle deal whic... See more

Company details

  1. Hair Extensions Supplier

Written by the company

Precious Virgin Hair is a U.K. based hair company providing quality Human Hair extensions. we are No1 in the U.K. for providing kinky straight bundles , 100% Virgin Peruvian, Raw hair indonesian hair , south american hair and Burmese hair. We also provide Lace pieces all sizes from 4x4 to 13x6 lace frontals. Our aim is to provide quality at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.6

All reviews

(67)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love PVH

Love PVH, I've bought hair from there for a couple of years and the quality has not let up, really impressed with the quality, minimal shedding and also can style it well, bearing in mind I've bought different textures and all have been really really good. The lace closure are also good quality, and blend in/melt really well! Wonderful customer service so I'm very satisfied as a customer and continue to shop at PVH !

December 10, 2023
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

Hi stella,


thank you for your feedback, we really appreciate this.

Rated 5 out of 5 stars

Amazing vendor!

The customer service was and has always been amazing. The hair is very much affordable and most importantly, great quality. I received several compliments with the hair; looking forward to ordering more - HIGHLY RECOMMEND!

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Queen of Kinky Straight Hair

I've been ordering my Kinky Straight Hair from Precious Beauty for some time now and had many compliments over the years as it matches my natural hair texture!

Communication is key when running a business and Precious Beauty have it on point with being polite even when there may have been 1 or 2 mishaps with my order in the past (which have been out of their control) they always ensure I'm updated to keep my mind at ease :)

I will continue to give all my coins to Precious Beauty for many years to come! Keep up the good work team ;) xx

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

This is amazing hair been using this…

This is amazing hair been using this for years and the quality has always been good , and I have been able to colour it with no problems . I get the kinky hair and always get compliments on it . Great brand !

March 7, 2024
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

Hello Amelia,

thank you so much for your review, we really appreciate your custom as you have always been coming to us. your support is very well appreciated. thank you

Rated 5 out of 5 stars

I must say I was impressed about the…

I must say I was impressed about the two long beautiful wig I ordered, I was skeptical at first cos never bought from them but will always come to u now when I need a wig because quality is amazing and babe the hair looks too real.

February 17, 2024
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

Hi Daniel,

thank you for your review it’s very much appreciated. we hope you come again.

Rated 5 out of 5 stars

I have been a Precious Virgin Hair…

I have been a Precious Virgin Hair customer from the very beginning. The quality is amazing . I recently bought a boob wig and the maya wig and the hair was so beautiful I got so many compliments. I’m so happy with my purchase.
The only thing I would say is that sometimes there are delays in receiving the hair due to customisation, colouring etc; with that said I would advice buying hair a month in advance depending on what you want . Overall it is well worth the wait I love all of the hair I have purchased from Precious virgin hair.

November 7, 2023
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

Hi Olivia,

thank you so much for your review, we are working very hard to ensure we are able to have stock at hand to prevent delays. However we are happy you love the quality of our hair. thank you

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Precious Virgin Hair Ltd. The quality of their hair extensions is exceptional. The customer service was outstanding; they were attentive, responsive, and provided helpful guidance throughout the purchase process. The hair extensions I received were of top-notch quality and maintained their shine and softness even after several months of use. I highly recommend Precious Virgin Hair Ltd for anyone looking for premium hair products and exceptional service.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

PVH is amazing and one of the best…

PVH is amazing and one of the best hairs company I have worked with. I am a stylist who has worked with clients who have bought bundles from PVH and it has been amazing to work with the bundles quality is amazing and you are getting the best quality for your money! Don’t run walk run and buy you won’t regret it!

September 15, 2023
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

Thank you very much LA BEAUTY

Rated 5 out of 5 stars

The best experience I have had with…

The best experience I have had with hair company, very polite, good customer service and very affordable.

I am very happy with my purchase.

Thank you for your great service.

September 1, 2023
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

Thank you very much TT

Rated 5 out of 5 stars

Precious virgin hair is amazing

Precious virgin hair is amazing. They made sure to make me feel comfortable when I bought their hair!! Very quick responses! Very good customer service and professionalism! I can’t wait to buy from them again
Just_maryag

September 13, 2023
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

thank you very much Mary.

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE!

Do not order from this place!

They sent me fake hair that shed and tangled so much I had to return it and then they held off on giving me a refund for weeks after even though they agreed to the return and refund.

They're a bunch of scammers.

UPDATE: The owner said that she wouldn't give me a refund because I had opened a case with my bank. She asked me to cancel the case I opened with my bank and she would refund me through bank transfer. After doing so, she refused to transfer me and claimed that because I opened the case Paypal has already taken the funds out of her account and refunding me would cause her to lose twice the amount I paid (??). I called Paypal and they confirmed that this can't be true because they never pulled funds from her. They confirmed she was lying and that if she asked me to cancel my claim with the bank it was because she was pulling a scam and knew I wouldn't be able to open a new case with Paypal.

The owner is a liar and a thief.

March 7, 2023
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

UPDATED:

If you can kindly share your correspondence with paypal we will also do the same here. paypal deducted the money from us which we do have proof and sent you proof also. we have recorded calls also from paypal. You wanted us to pay the refund into your bank account. we agreed, however we can’t refund you whilst there is a pending case you have with your bank/paypal. We can’t loose our money twice as explained we are a small business. so of course we did advice if you wanted the money into your account you will have to cancel the dispute with your bank. unfortunately for you paypal still deducted the money and we paid them we have proof to verify this. we have proof of payment made to paypal with your name and case reference. so if you haven’t received your money it’s your bank or paypal you need to be calling a liar not us. we are not a scam, if we was scamming you we would have never sent you the hair in the first place or when you asked to have it sent back after you wore it and cut the weft. No one has scammed you, as mentioned we have proof of payment made to pay ok regarding your dispute. Paypal can’t lie if there is proof of a transaction. stop making up these stories and tell the truth, your just a mean and cruel customer that wants to ruin a brand when we have done all we can to correspond and have tried to follow the correct way. if we are lieing as you say why haven’t you taken it up with small claims? you can report us to the police also. we have all the proof to show that we are not scammers and no one is lieing to you.

WE ARE NOT LIERS OR SCAMMERS, WE HAVE REFUNDED THE MONEY BACK TO PAYPAL.




Hello NK,

thanks for your email. we are always happy to take on feedback to improve our services . unfortunately we did receive the hair back after you wore it and said it tangled. we did not send fake hair. Please it’s only fair to tell the truth and explain what actually happened. you purchased via paypal through your bank. you wanted us to refund to you directly however paypal deducted your money from us and we had to refund to paypal. once that happens paypal deals with your bank. we have proof of correspondence and that it was refunded via paypal. it’s nice to come on here and say these things when you know the situation you had with paypal and your bank. unfortunately we did what we had to do from outside and we did send you proof via email. i hope you was able to get your money back from your bank. thank you

Rated 5 out of 5 stars

I ordered 3 bundles and oh my days…

I ordered 3 bundles and oh my days everything was amazing from the costumer service to product , the hair was the best hair I have order so far is true to the size. Everything was just amazing I 100% recommend to everyone

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Can I just say I love my wig 8 months…

Can I just say I love my wig 8 months later! Like I buy wigs a lot and this Bob is still giving. The quality and stitching of the bundles is honestly quality. I don’t leave reviews on hair usually but this Bob is life and I had to come back 8 months later to write this. Worth the buck thank you 🫶🏾🤍

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Best quality hair and customer service

I’ve waited a good 3 months before leaving this review. One word. OUTSTANDING! From customer service to the quality and versatility of the hair. I am so impressed it’s been my best purchase to date. I am certainly going to be re purchasing more from PVH. Rebecca you’re simply amazing! Thank you. I always get so many compliments on my hair.

March 5, 2023
Unprompted review
Rated 5 out of 5 stars

PVH are a great company

PVH are a great company. Communication during the transaction process were on point. Becky was so polite and assuring - she deffo understands customer service. The full lace wig I purchased is amazing, definitely worth your money. The hair is off good quality, very full and neatly stitched. I felt like a real diva wearing the wig. I will certainly be purchasing again from PVH.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

My customer service experience with PVH…

My customer service experience with PVH was great, they respond to my queries quickly and always kept me updated regarding my postage delivery. The few times I have bought my bundles from this company the hair always smells good , little shedding and in good condition.

August 3, 2022
Unprompted review
Precious Virgin Hair and Beauty Ltd logo

Reply from Precious Virgin Hair and Beauty Ltd

Hi Deborah,

thank you very much for your review, we appreciate it.

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