Precision Motor Group Reviews 

129
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Not had direct contact with this company but I recently traded in my Mercedes GLC into the trade and came across my old car advertised but when I traded in the mileage was 105000 but car advertised a... See more

Rated 5 out of 5 stars

Great Service Precision Motor Group . I travelled a 220 miles round trip to look at and test drive a car which I decided to buy over the phone a few weeks later. The salesman Michael was very good. E... See more

Rated 1 out of 5 stars

I found this car online and booked a viewing, but when I arrived the car was dirty and covered in dust. After the test drive, no one came to speak with me and I had to find the staff myself. I was p... See more

Rated 1 out of 5 stars

Absolutely shocking, had nothing but issues with an audi q7 I purchased from them, ended up giving the car back and then having to fight relentlessly for my money back, eventually the owner coughed up... See more

Company details

  1. Used Car Dealer

Written by the company

used car dealership


Contact info

3.2

Average

TrustScore 3 out of 5

129 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(129)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Over the past 3 years I've purchased…

Over the past 3 years I've purchased two cars from this company, bmw m235i and a audi tt mk3, on a personal level from start to finish they've been spot on, from dropping me off to grab some lunch whilst they get the car ready and all fully valeted and collecting me after, never an issue after the sale, on one accession i rang up a few weeks after I brought the car and asked if I could get some new number plates as I'm a bit of a perfectionist and wanted it looking even nicer, on the same day I went down there and they also fitted them for me, great service and helpful staff

June 28, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Amazing

Amazing , couldn’t recommend them enough! I went to buy a Golf R they gave me an amazing price , interior was spotless ,no problems with the car at all , I couldn’t fault a thing about this company, such friendly and welcoming staff members , I highly recommend precision motor group when looking to purchase a car.

September 21, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Outstanding service

Brought a new car from precision motor group and can honestly say I’m in love! The staff were so friendly and helpful when I couldn’t decide between 2 cars, they answered all my questions and no pressure to buy. Will certainly be recommending them to family and friends and when the time comes I’ll be back for another! Thank you all for your help

September 20, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Amazing company

Amazing company! Brought my bmw from these guys and they were so helpful and friendly! Will definitely be coming back for my next car! Recommend to all!

July 15, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Excellent service

Excellent service , friendly staff with great knowledge of thier vehicles

September 14, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 1 out of 5 stars

AVOID

Went to view an Audi A3 2011 for £6495 No mention of any issues before collecting as I was promised I could drive it away with no issues, there was a loud ticking noise from the engine (possibly injector) . Also warning light of deadlock which was not mentioned. Rear brakes were very deteriorated and should had been an advisory on an MOT. How can you sell a car for full asking price and not fix the issues before selling?? Very disappointed and would AVOID.

September 24, 2023
Unprompted review
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Reply from Precision Motor Group

Good afternoon, the car had recently had an MOT with no advisories, this car was sold a week later with no problems , you came with a mechanic yet didn't inspect or plug the car in and was happy to buy if we gave you £1500 off, because we wouldn't as there was no problems with the car, you have left a very unfair negative review.

Rated 1 out of 5 stars

Frauds!

Absolute frauds turn up to collect a car that’s in “fully working order” ready to go to be greeted by a rattling engine that the salesman couldn’t careless about and the rear brakes were way beyond the legal limit and then responded with we don’t work on them or mot them, salesmen needs to learn some customer service skills and some honesty which they have none of avoid at all costs I travelled 4 hours for this abysmal service!!

September 24, 2023
Unprompted review
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Reply from Precision Motor Group

Good afternoon Adam, could you please provide us with some further information on this matter, all of our cars have a recent Mot and service we have a full-time mechanic onsite and we don't normally get bad feedback in regards to our salesman.

Rated 5 out of 5 stars

Had 4 cars from these guys

Had 4 cars from these guys, always outstanding and professional, very welcoming and make it all smooth. Would recommend anyone to go here.

July 26, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Very happy customer ☺️

Recently purchased a car from these guys and the service was bang on with everything, from viewing the car to driving it away! These guys made it so easy. Very friendly staff that went above and beyond.
Would highly recommend!

June 3, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 1 out of 5 stars

Shocking experience

If you buy a car from these then make sure you do your checks, didn’t even have the car for 1 day before it needing so much work doing to it, engine management light came on after just 40 miles, took it to a garage near me and they was shocked that a car in such a bad state could be sold, it was a death trap, and trying to get an answer from them after you have purchased near on impossible, I don’t normally take any notice of reviews I’m sure everyone’s purchase is different, please read all the bad ones and they are spot on. If I could leave no stars then I would, they really need someone to go and inspect all the cars they have for sale before someone is killed. Update to your reply, the death trap wasn’t my interpretation, that was the garage that I took it to, and I have photos messages etc to back it up, I couldn’t brung the car to you as you put because it wasn’t safe to drive, it was MOTED as you put it or MOT’D, but all the issues were discovered that aren’t covered by an MOT, and also you have the Vauxhall KP66LLE back.

May 24, 2023
Unprompted review
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Reply from Precision Motor Group

Further to your comments, you were invited back to have the car looked at, when the engine management light came on. Your interpretation of a car being a death trap because of one single engine management light coming on is not a true representation of the situation. At Precision pride ourselves with our onsite workshop, that if a customer does have a problem with the used car they have purchased we are responsive in getting it resolved quickly for them. If you had brung the car back to us, which you were invited to do we would have resolved the problem straight away. All of our cars are freshly MOT'D and up today with they're services as yours was. We still are happy for you to bring the car back to us if you would like us to inspect.

Rated 5 out of 5 stars

Very valued repeat customer of Precision Motor Group…

I am a repeat customer of Precision Motor Group and collected my third car BMW M135i, purchased from them on May 13th 2023. I was not only treated incredibly well but actually felt like a valued customer both from a service perspective and from a commercial perspective with deal we came to on part exchange and the new vehicle. Both Andrew and Paul are very attentive and helped with every stage of the process, even giving out free drinks to my children I took with me to collect the car. My 9 year old has even committed to buying from them once he gets his license. I am pleased to hear that Trust Pilot has removed the fake reviews as there was clearly and inferior trader looking to give negative feedback. I look forward to my next car buying experience with Paul, Andrew and the rest of the team at Precision Motor Group.

May 13, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Really Happy with the Mercedes C63s I…

Really Happy with the Mercedes C63s I brought from these guys it was the 3rd one I viewed but was immaculate would never know it was 5 years old

January 12, 2023
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Spot On!

Bought a Range Rover Evoque Vehicle was serviced, MOTd and cleaned before I collected it. Staff were really friendly, especially Josh.
Highly recommend Precision Motor Group and will be back again for my next vehicle when it’s time!

November 12, 2022
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Lovely friendly company

Lovely friendly company. Helped every step along the way. Prompt and on time and made the experience of selling my car as easy as possible.

November 30, 2022
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 1 out of 5 stars

I bought a ford focus st line a year…

I bought a ford focus st line a year ago from these from the minute I got it home I've had nothing but problems with it and once I got the car home the next day in better lighting I've noticed it's been sprayed and not even a good spray job then the engine light came on I then took it to ford to look at and they give me a long list of problems wrong with it they believed the car may of been in a accident tire rubbing on the wheel arch was one of the problems I rang the dealer up and he didn't want to know at all and was very rude on the phone and accused me of causing the damage and problems with they viechle I'd stay well away from these cowboys they buy damaged cars for cheap and fixes them up in his own work shop with very unqualified workers

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service, highly recommended 5*,
Very well looked after

October 24, 2022
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Organised to see a scirocco staff was…

Organised to see a scirocco staff was so helpful I decided to buy the car got a really good deal that I couldn’t say no to will definitely be back in the future for a upgrade

October 19, 2022
Unprompted review
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Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Can not recommend these guys enough…

Can not recommend these guys enough always gone above that needs to help
Have been dealing with precision now for 4 years and never had an issue
Latest purchase Range Rover

October 22, 2022
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

I recently bought an Audi TT…

I recently bought an Audi TT Convertible from Precision Motor Group and I am very happy with the service that was provided. The whole team are very personable and professional. I dealt with Lee and he went over and above to assist me every step of the way, I felt supported through the whole process and I would personally recommend them. Keep up the good work at Precision Motor Group, you are a great team and I am very happy with my new car.

September 24, 2022
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

Rated 5 out of 5 stars

Amazing service

I was nervous about buying a new car as I have had bad experiences in the past but the team at Precision Motor Group were so helpful and knowledgeable. Nothing was too much trouble and I absolutely love my new car.

August 26, 2022
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

thank you for your lovely review, we are glad you are happy with your purchase.

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