Precision Motor Group Reviews 

129
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Not had direct contact with this company but I recently traded in my Mercedes GLC into the trade and came across my old car advertised but when I traded in the mileage was 105000 but car advertised a... See more

Rated 5 out of 5 stars

Great Service Precision Motor Group . I travelled a 220 miles round trip to look at and test drive a car which I decided to buy over the phone a few weeks later. The salesman Michael was very good. E... See more

Rated 1 out of 5 stars

I found this car online and booked a viewing, but when I arrived the car was dirty and covered in dust. After the test drive, no one came to speak with me and I had to find the staff myself. I was p... See more

Rated 1 out of 5 stars

Absolutely shocking, had nothing but issues with an audi q7 I purchased from them, ended up giving the car back and then having to fight relentlessly for my money back, eventually the owner coughed up... See more

Company details

  1. Used Car Dealer

Written by the company

used car dealership


Contact info

3.2

Average

TrustScore 3 out of 5

129 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(129)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Not impressed 😡

Booked an appointment to view a Toyota gt86 ,travelling 1 1/2 hours to see it and probably to buy it there and then. On arrival was told that someone had put a deposit down and was collecting that day. To say the least I was not impressed that precision motor group chingford didn't have the decency to call me to let me know that the car has been sold and to save me a journey for nothing. Definitely avoid.

July 2, 2021
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Good afternoon, upon checking our records, we did try to call and left a voicemail before your appointment, unfortunately we are unable to hold cars unless we have a deposit.

Rated 1 out of 5 stars

Didn’t even get to see the car. Waste of time

I’d seen there were some bad reviews about this place but I was willing to give them the benefit of the doubt and go and see the car and make a purchase on the day so long as it all checked out. I rang up and asked to test drive the car at about 3pm they asked I get there earlier and get there by 2pm. So I rush around to leave and take the 1 and a half hour journey down there. I arrive outside the electric gates for the dealership which are shut. I call and text for 10-15 minutes before someone answers and says ‘ok I’ll have someone let you in’ another 15 minutes goes by I’m still sat there having text again and received no reply. So I left after waiting half an hour to even be let into the property even though they’ve answered the phone and know I’m there.

I’ve just made a 3 hour round trip to see this car and I’m looking to part ways with £15000 of my money and that’s how I was treated.

I’ve still not had a call back or a text or any sort of apology. Don’t waste your time.

May 9, 2021
Unprompted review
Precision Motor Group logo

Reply from Precision Motor Group

Good afternoon, on a sunday we have a limited amount of staff and many customers, i do apologise that our service impacted your view on us.

Rated 1 out of 5 stars

DO NOT TRUST THIS DEALER

Do not trust this dealer. I bought a car from this dealership last year. It had a number of issues immediately and I requested they take it back under warranty. They pushed back and insisted they have an opportunity to fix the car. This took three attempts. Now, 9 months later the problem has returned and the approved service centre have told me it requires a new engine. The dealers are refusing to take any action and I now need to take them to court to get a refund.

April 16, 2021
Unprompted review

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