Not had direct contact with this company but I recently traded in my Mercedes GLC into the trade and came across my old car advertised but when I traded in the mileage was 105000 but car advertised a... See more
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See what reviewers are saying
Great Service Precision Motor Group . I travelled a 220 miles round trip to look at and test drive a car which I decided to buy over the phone a few weeks later. The salesman Michael was very good. E... See more
I found this car online and booked a viewing, but when I arrived the car was dirty and covered in dust. After the test drive, no one came to speak with me and I had to find the staff myself. I was p... See more
Absolutely shocking, had nothing but issues with an audi q7 I purchased from them, ended up giving the car back and then having to fight relentlessly for my money back, eventually the owner coughed up... See more
Company details
Written by the company
used car dealership
Contact info
cm19 5js, United Kingdom
- 02039558182
- www.precisionmotorgroup.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Not impressed 😡
Booked an appointment to view a Toyota gt86 ,travelling 1 1/2 hours to see it and probably to buy it there and then. On arrival was told that someone had put a deposit down and was collecting that day. To say the least I was not impressed that precision motor group chingford didn't have the decency to call me to let me know that the car has been sold and to save me a journey for nothing. Definitely avoid.

Reply from Precision Motor Group
Didn’t even get to see the car. Waste of time
I’d seen there were some bad reviews about this place but I was willing to give them the benefit of the doubt and go and see the car and make a purchase on the day so long as it all checked out. I rang up and asked to test drive the car at about 3pm they asked I get there earlier and get there by 2pm. So I rush around to leave and take the 1 and a half hour journey down there. I arrive outside the electric gates for the dealership which are shut. I call and text for 10-15 minutes before someone answers and says ‘ok I’ll have someone let you in’ another 15 minutes goes by I’m still sat there having text again and received no reply. So I left after waiting half an hour to even be let into the property even though they’ve answered the phone and know I’m there.
I’ve just made a 3 hour round trip to see this car and I’m looking to part ways with £15000 of my money and that’s how I was treated.
I’ve still not had a call back or a text or any sort of apology. Don’t waste your time.

Reply from Precision Motor Group
DO NOT TRUST THIS DEALER
Do not trust this dealer. I bought a car from this dealership last year. It had a number of issues immediately and I requested they take it back under warranty. They pushed back and insisted they have an opportunity to fix the car. This took three attempts. Now, 9 months later the problem has returned and the approved service centre have told me it requires a new engine. The dealers are refusing to take any action and I now need to take them to court to get a refund.
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