Premier Sports Reviews 

I had trouble accessing Premier Sports on Sky box, contacted Customer Support (e-mail) - responded within 24 hours to ask for more info & then resolved issue within a further 24 hours; thanks Schofield & team

Excellent customer care from premier sports......compared with my experience with other providers .

I cannot remember the last time I rang a Customer Services number, was put through so quickly, and had a live voice at the other end who was incredibly helpful and dealt with my request for help so well. This was a great experience and my thanks to Eva for being so courteous and so helpful.

I signed up to use PremierSports via Sky. I followed the instructions 100%. Still didn't work. It set something else up instead

I would recommend double check everything

Great customer service, excellent Rugby, very happy to be an annual subscriber. Special thanks to Curtis for his help in getting me sorted out.

Today, and the previous few days, I received great customer service from a very helpful person called Scofield - above and beyond in helping me. Thank you Scofield.

I took, as I thought, advantage of free trial on 16th Jan after several unsuccessful attempts I couldn't gain access to despite advising PS. On 20th Jan I requested cancellation of it siting the unavailability.
However I later saw on my bank statement they had taken money out my account, I contacted them to reiterate that I had cancelled & requested a refund! Further money was taken on both 17th Feb & March. I contacted them on the latter date & several times during following days, wherein they said I hadn't confirmed my cancellation which required a £5 fee to do so, I couldn't cancel ?? I had entered a binding 12 month contract which I couldn't be cancel, I argued, again, that I had a trial period but couldn't access the channels which led to my initial request. Again they said I couldn't cancel, however as a goodwill gesture they would "Waive" the cancellation fee if I confirmed to them that I wished to do so??
Out of interest I researched them on this platform & everything I had encountered is contradicted, also I'm not the only one "Scammed" by them? I STILL cannot & have been unable to access PS, & despite them being aware of this, they refuse my request/s!
I have since, instructed my bank to refuse any requests from them for money & advised PS accordingly!
I suggest they are in blatant contradiction of their sales claims I researched, not withstanding consumers rights both legally & morally!

Speedy, accurate and effective help. Solved a problem of my own stupidity doing the wrong thing. Couldn’t ask for more

I wanted to change from streaming only without re-subscribing. Having asked for my viewing card number Kiara had me on Sky in no time and was friendly whilst doing so.

Excellent customer service, Steve was very helpful in sorting out some confusion about cancellation. Highly recommended

Spoke to a lovely lady this morning to sort my problem with Premier Sports ( all my doing!) Problem solved in a matter of minutes! Very impressed with service. Thankyou. Richard.

Leah was polite and very helpful , big thank you

Eve was brilliant as soon as she answered my call she wanted to help.She sorted my problem with in five minutes she was polite and helpful.

Steve handled the closing of my Premier Sports account (as I have moved from the UK), and he was polite, efficient and prompt. I am grateful to Steve for his professional and courteous service, many thanks.

Kiara was efficient, helpful,
polite and cheerful - a great asset to your organisation. Great service from her.

The advisor, Steve, was very helpful and was quick to resolve the issue

Accidentally subscribed twice and they were really helpful and sorted my issue quickly. Membership was cancelled and I received a refund. Special thanks to Michael who dealt with my problem

Very swift response to an ongoing problem. Everything now working well.

I wanted to change from the online subscription to the Sky Q one. I emailed them outside of their working hours so wasn't expecting a reply until the next day, but within minutes Chris had replied and sorted it out for me. Excellent customer service! Thank you Chris.