Delivery was very slow. Your website quotes 3-5 days. Actual was over two weeks. Item was ordered on the 5th April, did not arrive until 22nd April. Website does not allow tracking of item. The... See more
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Always a pleasure to deal with
Always a pleasure to deal with. Nice people, offering good products at reasonable prices. Always a satisfied customer.
Terrible
Terrible, delivery took nearly 4 months and then without any contact or notification I was refunded and my remaining order cancelled. The points programme has vanished. Have a remaining order outstanding so not counting my chickens. My advice go elsewhere because I will be
Fab service
Fab service, quick delivery and we packed product. Everything was exactly as ordered. Will definitely be buying more American MREs
Extremely bad communication and service
Extremely bad communication and contacts. Meant to be helping preppers but it was like they do not care. They sent half my order but the ones that i actually needed ... nothing. Send an email to find where your products are - automated emails. There are no other contact information, no phone, other email bounces - terrible. When you threaten to go further, only then do they respond. After a month and a half, they came back, said out of stock but if i upgrade or downgrade they can provide, I upgraded. Then nothing again. Eventually I threatend and they returned my money. Imagine I needed these products for survival. Best advice ... find somewhere else.
Honest and Fair Company!
Preppers Shop were really good to deal with, they kept me informed about supply issues that delayed despatch of my order....nice to deal with a straightforward,honest supplier. Definitely recommended!
Still waiting for items
Still waiting for products bought and paid for over 9 months ago. Order no #3489299 high value order…
Brand new item delivered quickly for a great price.
I got exactly what I ordered in a decent time frame. They have had issues in the past, but I stuck with them because they always got my gear to me when prompted. Their service has improved however, this time was pretty fast. The item I bought was advertised as government surplus, and to some extent used. I could find little evidence of this, the Camelback is in brand new condition, and does not smell like it has ever been used. The price was extremely competative too.
Takes weeks to deliver anything
Takes weeks to deliver anything. Broken promise after promise . I didn't cancel out of pure curiosity. I don't understand how this is a viable business.
Great choice of products and good…
Great choice of products and good customer service. Prompt delivery too.
5* all round
5* all round! Always helpful, super friendly, highly knowledgeable, quality prepps! 😎
The ordering process is simple and…
The ordering process is simple and efficient and dispatch and delivery is rapid! Great products, I'd definitely recommend, thank you
Have bought quite a few things from…
Have bought quite a few things from Preppers shop uk, from boots to equipment, and have always been happy with the product.
Normally the items a dispatched and delivered very quickly.
I have had only one issue with an order, which was dealt with quickly and professionally. Would recommend using them.
Took over a month for delivery and when…
Took over a month for delivery and when I tried to assemble the item the sights snapped off. The response from Preppersshop was basically tough, we can't help you. Communication was also filtered through AI chatbox nonsense.
Love the ammo boxes
Love the ammo boxes. Very high quality 👌 will be ordering more in bulk in all sizes soon. Honestly great services 👌
I have brought from Preppers on several…
I have brought from Preppers on several occasions, I’ve always found them to be very quick and keeping you informed about your delivery. Customer service is also very professional and friendly.
Great offers on some useful gear
Great offers on some useful gear. Delivery pretty quick too.
ordered and paid back in March NOTHING SINCE
ordered and paid back in March, no acknowledgement/receipt/invoice, delivery expectations. They dont respond to emails, have no phone numbers, I think this is a MASSIVE scam business, they have no intention of posting out orders but are still taking money .DON'T GO ANYWHERE NEAR THEM ,IT WILL COST YOU
No customer service!
No customer service!
You don’t get what you order.
Excuse after excuse.
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