I placed the order on December 27, until today I do not have a shipment. The company is unable to help. They said waiting 2 weeks. I do not recommend. I have no money, I do not have a lens.
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Thank you i got my canon zoom ef 75-300mmlens last week.it was well packed and it was in perfect condition from john brunswick.
Tyron is a top man bought my Sony A7III from him great service from start to finished highly knowledgeable and wants the best for his customer rather then most wanting to pawn off there most valuables... See more
Company replied
I must admit, I don’t normally leave reviews on websites, but I have to make an exception in this case. I have found the customer service offered by Prima Photo & Video to be exemplary. The correspond... See more
Company replied
Company details
Written by the company
Prima Photo & Video is a premier online retailer of camera gear, including DSLR Cameras, Mirrorless Cameras & Compact Cameras, Lenses, Accessories, Drones & much more. We are based in Ireland, but we offer free worldwide shipping on all orders!
Contact info
Creevagh RP Manse, Knocknamaddy, A75 AN20, Ballybay, Ireland
- 0838987551
- info@primaphotovideo.com
- www.primaphotovideo.com
4.5
Excellent
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good prices
Good prices, very responsive customer service. Great experience.
May 2, 2020
Unprompted review
Reply from Prima Photo & Video
Thanks so much for your kind words, Jessi! We look forward to being of assistance to you again in the future. Enjoy your new gear!
Fantastic company to deal with
Fantastic company to deal with, excellent customer service and they get back to you super fast. I will be doing more business in the future.
April 30, 2020
Unprompted review
Reply from Prima Photo & Video
Thanks so much, Marc! We really appreciate you leaving us a review, and we hope that you're enjoying your drone!
Great price
Great price. Tyron was extremely helpful and accommodating and patient with the numerous questions and queries I had. Top class! David Twomey, Cork
April 8, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, David. It was a pleasure being of assistance to you, and we look forward to doing business with you again in the future.
Reply from Prima Photo & Video
Thank you, Sean! We hope you enjoy your new gear, and we look forward to doing business with you again in the future.
Reply from Prima Photo & Video
Thank you Lydia! It was great doing business with you again!
Great products, Pricess, Servce
Great products, great prices, great professional service.
February 2, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you so much, Mel! It was a pleasure doing business with you!
I was surprised with price for nikon…
I was surprised with price for nikon camera.Cheaper then enywhere else.Got my camera quite quick. I can only recommend this guy.
January 17, 2020
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, Andrej! We really appreciate your support!
Lens came in time
Lens came in time, no optical failures so far. Good service.
November 29, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, Joaquin. We really appreciate it, and we look forward to being of assistance again to you soon.
Highly recommended
- incredibly quick communication
- great value products
- really easy to deal with
August 29, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your review and kind words, David. We loved being of assistance to you, and we look forward to doing business with you again in the future!
I have bought a couple of cameras from…
I have bought a couple of cameras from Prima Photo & Video and have to say it was a 5 Star experience. They even went out of their way to meet me on one occasion to deliver camera.
August 27, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, Mark. It was a pleasure being of assistance to you and getting to meet you in person. I look forward to doing business with you again in the future!
Everything as described and arrived on…
Everything as described and arrived on time
August 19, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you for your review, Sean! We really appreciate it!
Without a doubt the best service and prices around.
Without a doubt, the best prices around. So helpful and accommodating, the guys really went the extra mile to help me out. I can't thank them enough. I'm so happy with the service, I'm already picking out what I want next. Thanks guys 😁
August 14, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, Jonathan! We loved being of assistance, and we look forward to being of service to you again in the future!
Excellent service and value
I must admit, I don’t normally leave reviews on websites, but I have to make an exception in this case. I have found the customer service offered by Prima Photo & Video to be exemplary. The correspondence on the status of my orders was exceptional, plus the value they offer is fantastic. In fact it’s unbeatable. I love browsing through their website and I will be purchasing more goods from them in the future.
August 8, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much, Bryan! We are so very humbled by your review, and we really appreciate your kind words. It was a pleasure being of assistance, and we look forward to doing business again with you in the future.
I would recommend this company for any…
I would recommend this company for any media production equipment. I had a very large order recently and they delivered on time exactly what I asked for. Above all, they are extremely competitive. I could not find another company that came close to their pricing.
August 5, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much, Seamus! It was a pleasure doing business with you, and we look forward to being of assistance to you again in the future. We hope you enjoy your new gear!
Gotta be 5 stars
Gotta be 5 stars. Everything happened exactly as they said it would and all the products were exactly what they said they would be. Their communication was really good and they offer excellent value for money. I'll definitely be buying from them again.
July 9, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your review and kind words, Mark! It was a pleasure being of service to you, and we look forward to dealing with you again in the future! :)
Got my lens
Got my lens. Perfect! Service was very good, got answered on FB immediately etc. No problems receiving the product.
July 2, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, Andre!
Reply from Prima Photo & Video
Thank you so much for your kind words, Jacek!
Top notch products and customer service
Absolutely fantastic product and service. I found Prima photo on Adverts.ie as I was looking for a new Canon 80D, and from the moment I asked my first question they were on point. Friendly, responsive and delivered my camera exactly as described.
Best of all... They have the most competitive prices I could find on the internet. I will definitely be returning as I add some lenses to my collection.
June 14, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much for your kind words, Garry. It was a pleasure to be of assistance to you, and I look forward to helping you again in the future. Have a great weekend with the new gear!
Prima Photo and Video were a pleasure…
Prima Photo and Video were a pleasure to deal with. Great customer service, very quick replies and kept me fully updated with the status of my order. Chris
May 16, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much, Chris. It was a pleasure dealing with you!
Total confidence in the purchase lens…
Total confidence in the purchase lens is exactly what was ordered delighted with my purchase
April 2, 2019
Unprompted review
Reply from Prima Photo & Video
Thank you so much, Charlie! Glad that you're happy with your purchase!
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