PRJKT RUBY Reviews 

2,939
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable... See more

Company replied

Rated 4 out of 5 stars

Overall, Prjkt Ruby is sensational, and I love them. My constructive comments at the moment are A) There is no means on the website to make address adjustments when one is traveling. It must be done b... See more

Company replied

Rated 4 out of 5 stars

Only knocking a star off because the calendar function to book the soonest available doctor was just broken. Then the session itself could not be used on my phone so I had to be on my computer to d... See more

Rated 1 out of 5 stars

Update they won’t refund the full amount of 50 dollars they only refunded us 5 dollars now. What a joke of a company stay away! Very disappointed with the service. I was told the product could be... See more

Company replied

Company details

  1. Pharmacy

Written by the company

Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(2,939)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use and so secure for ordering

Easy to use and so secure for ordering. The price is very cost efficient. Please improve the doctor screening calls. Every time I schedule a time slot the physician does not call during that time and we play "phone tag" for a week.

March 2, 2021
Rated 5 out of 5 stars

Nothing but positive experiences!

Excellent customer service, I was scheduled and completed my virtual appointment very quick and easily. They have such a wide variety of birth control options to choose from although I already knew I wanted the pills that I had a prior prescription for, but I feel that even if I didn’t know which to choose I would feel safe trusting the doctor’s/nurse’s judgement. This service is so convenient especially during the pandemic, even after this is all over I plan to continue receiving my birth control through PRJKT RUBY.

March 2, 2021
Rated 5 out of 5 stars

This is the best place to get birth…

This is the best place to get birth control.
You have so many options to choose from an they let you know what they are compared to an if your not sure they have doctors that will help you find the right one.
On top of it i don't have to leave the house to get my birth control comes right in the mail love it!

March 2, 2021
Rated 5 out of 5 stars

I love this service

I love this service! Visiting the Ob-gyn in person just to refresh a prescription on birth control has always felt needlessly invasive and inconvenient. Even before the pandemic, PRJKT RUBY has allowed me to stay safe, reliably sending me the medication I need on time and providing virtual doctor's visits when necessary.

March 2, 2021
Rated 3 out of 5 stars

Need expedited shipping

They send the birth control pills but if you don’t auto refill you may get the pills later than expected because expedited shipping may not be available. They also send coupon codes that are only valid for a week after I’ve already made my 3 month purchase. They never send a code when it’s time to refill. The code is also only to save $5 but they should send it more often & when it can be used & not expire on a week if it’s not time for a refill for 3 more months. Send coupon codes that don’t expire.

March 2, 2021
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Reply from PRJKT RUBY

Ravyn, thank you for taking the time to provide feedback. We try to provide coupon codes in a timely matter, and we promise we didn't send them to you late on purpose! We'll take that into account and make changes in the future. Please feel free to reach out to customer service before your next order, and we'd be happy to honor a $5 off coupon. Thanks again!

Rated 5 out of 5 stars

Long time customer

I have been utilizing Project Ruby for almost 6 years now. They have amazing customer service and always made the process of getting birth control easy. And who doesn’t like that they have a cause behind them too. Recently, I decided to switch to a non-hormonal IUD and no longer needed the products that they offer but I will still tell anyone who will listen how amazing they are :)

Thanks for all the years you’ve helped me!

March 1, 2021
Rated 1 out of 5 stars

I can’t get in touch with them to…

I can’t get in touch with them to cancel my order. I have emailed and no response. I put my Information in for my account and it says my email is invalid and blocks me.

March 1, 2021
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Reply from PRJKT RUBY

Hi Robyn, so sorry to hear you're having trouble getting in touch with someone, and thank you for letting us know. I will have Customer Service reach out to you first thing tomorrow morning, so please be on the lookout for a phone call. Thanks again, and we will get this resolved as soon as possible.

Rated 5 out of 5 stars

Great company

Great company. Easy to use, easy to get in contact with doctors if there are any questions, everything is super easy. Love it!

March 1, 2021
Rated 5 out of 5 stars

Accurate and reliable

I've been using PRJKT RUBY for several years and have always been extremely pleased with their service and products. They are amazingly consistent with sending out my medication, and I always have it before I need it. I have recommended prjkt ruby to all my friends.

February 7, 2021
Rated 5 out of 5 stars

Great experience

Great experience. Quick and easy. The only complaint I have, if you can call it that, is that it would be nice if you could schedule your doctors call.

February 6, 2021
Rated 5 out of 5 stars

Always easy to use

Always easy to use
, clear in their communication, and friendly when you need to talk to someone on the phone. It's really easy to change things about your prescription or delivery schedule which is geat because I travel periodically for work.

February 5, 2021

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