PRJKT RUBY Reviews 

2,939
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable... See more

Company replied

Rated 4 out of 5 stars

Overall, Prjkt Ruby is sensational, and I love them. My constructive comments at the moment are A) There is no means on the website to make address adjustments when one is traveling. It must be done b... See more

Company replied

Rated 4 out of 5 stars

Only knocking a star off because the calendar function to book the soonest available doctor was just broken. Then the session itself could not be used on my phone so I had to be on my computer to d... See more

Rated 1 out of 5 stars

Update they won’t refund the full amount of 50 dollars they only refunded us 5 dollars now. What a joke of a company stay away! Very disappointed with the service. I was told the product could be... See more

Company replied

Company details

  1. Pharmacy

Written by the company

Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(2,939)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

No BC coverage at job

My job doesn't cover birth control so I was looking for a way to purchase it without a lot of hassle. Then I found PRJKT Ruby and have been using them for the last few years and they have been wonderful!

June 16, 2021
Rated 5 out of 5 stars

Love them

Love them. I thinknive been with them for at least 3 years. I've never had any problems!

June 16, 2021
Rated 1 out of 5 stars

used this service for years and then… nothing :(

EDIT: They eventually managed to get my freaking order to me instead of a random address in another state that says DO NOT MAIL [why would anyone write that over my address that I specified and then send it there, anyway? really egregious behavior] so I foolishly decided to give them another chance and... unfortunately not changing my review, they peformed even worse the second time and I'm switching to Nurx or something now. The very rude male representative treated me like garbage and cancelled my order with a comment that implies my account is no longer able to make orders, in fact, so I guess I'm being punished by a petty little boy for daring to have a single issue with his clearly infallible company (eyeroll). Then again, I expected this kind of service from "UpScriptHealth", something that didn't even appear on the site until this year and upon research is incredibly shady and has issues delivering peoples' medicines so I'm not giving them my money anymore. Seriously take your money somewhere other than this giant exercise in frustration. The doctors/NPs are very kind people but the reps and parent corporation(s) are clearly NOT! ---

Used this service for years and then in 2021 it completely fails me. After having to try several times to get my annual consultation done because of some e-nonense "audio visit" some limp bureaucrat invented this year, they ship my prescription to a completely wrong address [it said "shipped" in... Utah]. I go to the website and see an address in... Arizona [like honestly what even, two different locations now?] on the order that wasn't there before. I live in California, so wait that's three different addresses somehow involved in my order... so I call and am told that there's a "note" on my account that I'm not allowed to have it reshipped and all they can do is refund me. The rep on the phone was nice and helpful but this really sucks because I've been off my pills for a week now and looking at even more delay. Acting like it was my fault that some rep or pharmacist screwed up the address I submitted somewhere down the line is a real slap in the face, especially when all I'm trying to get is harmless freaking birth control, not opium or some controlled substance bs... This is a pathetic ending to what used to be a great service, really disappointed. 0 stars

June 5, 2021
Unprompted review
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Reply from PRJKT RUBY

Thank you for taking the time to provide feedback, and we're so sorry to hear that your recent experience didn't measure up to our past service. We strive to provide the easiest and best possible experience when it comes to getting birth control online, and we feel terrible that we missed the mark. We really want to make this right—please give us a call at (844) 887-7829 and we'll work with you to resolve the issue if you'll give us another chance.

Rated 5 out of 5 stars

Excellent service

Always timely, and supportive ! I’ve had a great experience with this company since i started back in 2019. It’s been super helpful when trying to juggle school and work.

March 9, 2021
Rated 5 out of 5 stars

You won’t regret it!

Very easy and convenient when you need birth control and no health insurance. Ships fast and discretely. It’s $60 for 3 months worth of pills. Automatic billing so you won’t forget! Nothing but great things to say!

March 8, 2021
Rated 2 out of 5 stars

Their website is barely functional

Convenient way to get birth control, but has literally the WORST website I have ever used. Barely functional on a computer, and don’t even ATTEMPT to use it on a phone or tablet, unless you enjoy being furious.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Convenient, easy, and cost effective.

I love the ease and having my birth control delivered to my door. And since I do not have insurance, it is a much cheaper option than having to see a prescribing physician once a year.No insurance needed, prescribers based on your area, and tons of selections of different birth control to help you find the best choice for you. And the cost is similar to getting generic brands from an in person pharmacy (without insurance).

March 2, 2021

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