ProCook - Basingstoke Reviews 

We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and directed us to the best quality/value. Did not try and up sell something that was clearly over and above what we actually wanted.

There was an offer on and he made sure we got best value, in this case buying a smaller knife set and separate knives separately.

Very happy with our purchase and felt we had great service.

I bought 2 Rechargeable Salt/Pepper mills and so far are very happy with them. They look very nice and work well. The only thing I would change would be to put the buttons a little further down as I tend to press accidentally them when picking up the mills. I would have given 5 stars but the shop assistant said there was only Black or Silver. But..when i saw the green colour she said she did not recommend those because they were an awful colour.... but... i love the green colour and bought those. I felt I should have been told about all options regardless of assistants personal view. But product is good.

Good quality of stainless steel appliances for affordable prices.

Service was good and bedside manner as well. Purchase (kitchen knife) was brilliant too.

Staff are very accommodating and patience in explaining their products

Very helpful staff member, unfortunately I’m not very happy with the product I purchased.

There was a lovely you assistance who, spent a lot of time with me choosing the correct item that I needed.
I finally got what I wanted and it was at a reasonable price. So very pleased.

Staff member knew product quality comparisons

5 star, due to good products and the friendly and helpful staff at the Basingstoke store.

Very good quality product

Very good service staff very helpful and polite store very clean and tidy

The staff were friendly and helpful without being pushy.

Very good service very helpful

Lovely shop, good merchandise. New frying pan made pancake day a doddle

Great shopping experience. The staff were very friendly and more helpful than I have come to expect in shops these days. They knew their products, prices and discounts and offered helpful advice. They even looked after our heavy purchase so we didn't have to carry it with around other shops. Great Service.

Excellent shop with excellent quality stock.
Friendly and informed staff.
One of the only shops in Basingstoke town centre that sells anything worthwhile

I think one member of staff was in training, but she was charming and efficient. The item I purchased is at least as solid as Stonehenge.