Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... See more
Location
Switch location10 South Street, CM23 3AT Bishops Stortford, GB
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See what reviewers are saying
Bought a large salad platter in the sale the young gentleman that served me was extremely helpful and polite. The store is well later out and goes without saying everyone loves a sale so will be bac... See more
I know knives are difficult to display but when I wanted to see a particular knife to see if it was the right fit for my hand, the shop didn’t have a demonstration model. I had to buy unseen
I was looking for a large frying pan with a lid. I purchased a large double handed saucepan with lid in the sale. Perfect cooking for all the family & freezing any left over.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
10 South Street, CM23 3AT, Bishops Stortford, United Kingdom
4.8
Excellent
485 reviews
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Lovely shop & staff
Nicely laid out shop. Very helpful staff. And very reasonable prices.
March 7, 2026
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop layout, staff, and prices.
An appreciation to the service and product
It started with the shop experience and assistance right from when I walked in...
A chance to go around to look for what I am yet to need and picking...
Then picking what I loved and
March 5, 2026
Reply from ProCook - Bishops Stortford
We appreciate you sharing your positive shopping experience. We're glad you enjoyed the assistance and the opportunity to explore and select items you loved.
Good range of quality products at…
Good range of quality products at reasonable prices. Pleasant and helpful staff.
March 4, 2026
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our staff, prices, and products.
Excellent customer service by John and…
Excellent customer service by John and may extremely knowledgeable about product Very friendly service with a smile 😊 more then helpful felt they went the extra mile offering too carry my bags with my disability with a aid extremely thoughtful when John offered showing get empathy really happy with the experience Big Thanks Ellen T
February 28, 2026
Reply from ProCook - Bishops Stortford
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the team member's knowledge and helpfulness. It's wonderful to know their empathy made your visit exceptional. Thank you!
Reply from ProCook - Bishops Stortford
We appreciate your positive feedback. We are so happy you found our service great, our knowledge incredible, and your experience wonderful.
Was able to purchase exactly what I…
Was able to purchase exactly what I wanted and it was just all round go service.
February 26, 2026
Reply from ProCook - Bishops Stortford
We're happy to hear that you were able to purchase what you wanted and that you had a great experience. Thank you for your positive feedback!
Looking for housewarming gift for…
Looking for housewarming gift for grandsons new home was easy as the shop is laid out beautifully. Helpful assistant was able to put together what we wanted and we will shop there again.
February 19, 2026
Reply from ProCook - Bishops Stortford
We're happy to hear that you found a housewarming gift easily due to our shop's layout. We appreciate your feedback about our helpful assistant, and we look forward to your return!
Good and friendly service
February 21, 2026
Reply from ProCook - Bishops Stortford
We appreciate you sharing that our service was good and friendly; it means a lot to our team.
The staff are excellent and very…
The staff are excellent and very helpful. There’s a wide range of kitchen equipment from every day requirements to the more specialised.
February 19, 2026
Reply from ProCook - Bishops Stortford
We're so happy to hear that you found our staff excellent and helpful! We appreciate you noting our wide range of kitchen equipment.
Reply from ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I was greeted as I came into the store…
I was greeted as I came into the store the gentleman guided me to the product I needed I was also with a friend who needed help buying an item the lady was so helpful no fuss great service
February 10, 2026
Reply from ProCook - Bishops Stortford
We're so happy to hear that you were greeted and guided to the product you needed. We appreciate that our staff was helpful to you and your friend, providing great service!
Great
I was greeted by happy and friendly staff, solid advice without being pushy. Will be shopping there again
February 14, 2026
Very helpful
Very helpful could not see what we want but after speaking to the person at counter they showed us what we wanted and other useful information
February 13, 2026
Reply from ProCook - Bishops Stortford
We're happy to hear that our team member was able to help you find what you needed and provide useful information. We appreciate your positive feedback!
Pro cook good customer service
The gentleman serving us was very helpful. He also offered great advice.
February 2, 2026
Helpful staff
February 1, 2026
Good quality products being sold by ProCook
Good quality products being sold by pleasant knowledgeable staff in a clean, well laid out shop. It's good to go into such a place where you can see and feel the quality of things rather than be disappointed with on-line-only purchases.
January 25, 2026
High quality products
High quality products and a shop being a pleasure to visit with helpful staff.
January 25, 2026
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our high-quality products and helpful staff.
Helpful staff were able to direct me to…
Helpful staff were able to direct me to what I was looking for.
January 25, 2026
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review. We are so happy to hear that our staff was helpful in finding what you needed.
The staff was kind and very helpful.
The staff was kind and very helpful.
What I was looking for was easy to find and at a much better price then everywhere else
January 25, 2026
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and that you found what you were looking for at a better price.
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