Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... See more
Location
Switch location10 South Street, CM23 3AT Bishops Stortford, GB
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See what reviewers are saying
Bought a large salad platter in the sale the young gentleman that served me was extremely helpful and polite. The store is well later out and goes without saying everyone loves a sale so will be bac... See more
I know knives are difficult to display but when I wanted to see a particular knife to see if it was the right fit for my hand, the shop didn’t have a demonstration model. I had to buy unseen
I was looking for a large frying pan with a lid. I purchased a large double handed saucepan with lid in the sale. Perfect cooking for all the family & freezing any left over.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
10 South Street, CM23 3AT, Bishops Stortford, United Kingdom
4.8
Excellent
485 reviews
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Reply from ProCook - Bishops Stortford
We appreciate your positive feedback regarding our helpful staff and great price; we are so happy you were satisfied!
Love the products I received…
Love the products I received particularly the ceramic dish in blue. The staff were very knowledgeable and helpful.
January 25, 2026
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love the products and found our staff knowledgeable and helpful.
Reply from ProCook - Bishops Stortford
We're glad you enjoyed our innovative products and had a good experience in our store. Thank you for your positive feedback!
Lovely shop in Bishop’s Stortford high…
Lovely shop in Bishop’s Stortford high Street, amazing service and great quality British products. Much better that using Amazon 😊
January 19, 2026
So helpful with excellent advice
January 18, 2026
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop, staff, and kitchen gadgets.
Very good customer service
January 11, 2026
Reply from ProCook - Bishops Stortford
We appreciate you sharing your feedback. We are so glad our customer service met your expectations!
Exchanged Christmas gift with no…
Exchanged Christmas gift with no problem
Purchased another gift and Service was very helpful. Now fe people to deal with
January 11, 2026
Reply from ProCook - Bishops Stortford
We're happy to hear that the exchange went smoothly, and our service was helpful while purchasing another gift. We appreciate you taking the time to share your positive experience!
Nice shop
I was looking to buy a new frying pan to use on our new induction hob. I had a choice of several, all at reasonable prices. The shop staff didn't hassle me whilst I was comparing and choosing the pan, but were very helpful when I got to the till to pay.
December 17, 2025
Reply from ProCook - Bishops Stortford
We're happy you found a frying pan for your induction hob at a reasonable price. It's great to hear our staff were helpful at the till and didn't hassle you while you were choosing. We appreciate your positive feedback.
Pro Cook Bishops Stortford
Pro Cook Bishops Stortford
My enquiries were dealt with efficiently and helpfully.
In store, on my collection staff were helpful and polite.
December 13, 2025
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to share your positive experience. We're so glad to hear that your enquiries were dealt with efficiently and helpfully, and that our staff were polite.
Quick and polite service.
December 9, 2025
Reply from ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Answers to what to get for. Christmas
Dry good range of excellent cooking equipment great for Christmas gift browsing for foodie friends and family.
November 19, 2025
Reply from ProCook - Bishops Stortford
We're happy to hear that you found our selection of cooking equipment great for gifting. Thank you for your positive feedback; we appreciate it.
Reply from ProCook - Bishops Stortford
We appreciate your positive feedback regarding our service. We'll consider your discount suggestion to improve our customer experience.
Bought a cocktail shaker
Bought a cocktail shaker. Top part doesn’t fit the bottom part properly and when shaken the liquid from inside come out through the gap. Poorly manufactured.
November 9, 2025
Reply from ProCook - Bishops Stortford
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Helpful staff
November 9, 2025
Reply from ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Friendly staff and often clearance…
Friendly staff and often clearance centre has genuine reductions. Items displayed well with a range of knives and pans for different budgets.
November 4, 2025
Reply from ProCook - Bishops Stortford
We're happy to hear that you found our staff friendly and appreciated the genuine reductions in our clearance center. We're also glad you liked our display of knives and pans for various budgets.
Very helpful sales assistant
Very helpful sales assistant who knew his products. Everything in stock that I wanted.
November 7, 2025
Reply from ProCook - Bishops Stortford
We appreciate you sharing! We're so happy to hear that our sales assistant was helpful and knowledgeable, and that we had everything you wanted in stock.
Lovely display of items
Lovely display of items. Very friendly, helpful staff & value for money
November 6, 2025
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff friendly and liked our displays.
Reply from ProCook - Bishops Stortford
We appreciate you taking the time to share your experience. We're happy our staff was helpful to you, and we thank you for letting us know.
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