Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... See more
Location
Switch locationBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
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See what reviewers are saying
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... See more
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... See more
Company replied
We visited the Bluewater store on monday and purchased a full set of stainless pots and frying pans. These have, so far, been a great purchase. The excellent advice from Sharon, whose knowledge wa... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, United Kingdom
4.8
Excellent
1K reviews
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What made my experience in-store a…
What made my experience in-store a 5-Star Rating... everything. Thank You.
February 19, 2026
Reply from ProCook - Bluewater
We're happy to hear that you enjoyed your in-store experience so much; thank you for sharing your positive feedback with us!
Happy with my purchase and the staff…
Happy with my purchase and the staff were friendly
February 15, 2026
Reply from ProCook - Bluewater
We appreciate your positive feedback regarding our friendly staff and your purchase; we are so happy you are pleased!
Good choices, great value
Well laid out store, good choice of merchandise and prices to suit all budgets, which is a change in a cookshop
February 15, 2026
Reply from ProCook - Bluewater
We appreciate your positive feedback; we're so glad you value our good choices at a fair price and quality.
We found what we were looking for in…
We found what we were looking for in the shop and our purchase was straightforward. Shop assistant was polite so no complaints at all. We have bought items from this shop before and would do again.
February 10, 2026
Reply from ProCook - Bluewater
We're happy you found what you were looking for, and that your purchase was straightforward. We appreciate your positive feedback regarding our polite shop assistant, and we look forward to your continued patronage!
Goon products at a fair price.
February 13, 2026
Plenty of choice and excellent quality…
Plenty of choice and excellent quality at good prices.
February 8, 2026
Reply from ProCook - Bluewater
We appreciate your positive feedback! We are so happy you found our choice plentiful and our quality excellent at good prices.
Very good 1st experience
My 1st experience with ProCook at Bluewater was very good. The sales assistants were very helpful and professional .I will definitely go there again if I need anything for my kitchen and I will tell my friends and family to shop there. I am happy with my product,its value for money. Thank you.
February 12, 2026
Staff were very helpful,good range of…
Staff were very helpful,good range of products at reasonable prices
February 8, 2026
The shop was well laid out and the and tidy.
The shop was well laid out and the staff were very friendly and helpful.
February 7, 2026
Reply from ProCook - Bluewater
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop and found our staff friendly and helpful.
Your staff are always very helpful.
Your staff are always very helpful and friendly. You have a great range of products and it’s so good to be able to look at these in person and not just on a screen.
February 11, 2026
Reply from ProCook - Bluewater
We're happy to hear that you find our staff helpful and friendly! It's great to know you appreciate our product range and the ability to see them in person.
Bought my second knife
Bought my second knife, building up to having the full set. Staff are very helpful and knowledgeable about the products. Well laid out store.
February 10, 2026
Reply from ProCook - Bluewater
We're so happy you're building your knife set with us! It's great to hear our staff were helpful and knowledgeable, and that you like our store layout.
Reply from ProCook - Bluewater
We appreciate your positive feedback; we're so glad you value our good quality at a reasonable price.
Very helpful staff
Very helpful staff. Explained about their new, non toxic, pastel coloured Soho range of pans and bakeware
February 10, 2026
Helpful and informative staff
February 6, 2026
goodvalue for money
February 4, 2026
In stock and sale price
February 3, 2026
Consumer was so helpful and patient assisted.
Very good 👍 consumer service. Patient
Cheerful
Lovely
February 6, 2026
nice service
January 30, 2026
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