I went to store to buy a new kitchen knife. Was given plenty of opportunity to handle a variety of knives and try them out chopping some veg. Good advice from the shop assistant. Delighted with the... See more
Company replied
Location
Switch locationUnit 94, Churchill Square, Russell Place, BN1 2TF Brighton, England, GB
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See what reviewers are saying
At last, a proper cookware outlet in Brighton. Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to ma... See more
Company replied
I am very enthusiastic about the staff at this store! Although I don't speak the language very well, they did their utmost to understand me. They also helped me look for what I was after. They didn't... See more
I went into the store to use a birthday gift voucher. The person I asked for advice explained everything very well and also calculated the Blue Light discount so I could work out how much else I need... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94, Churchill Square, Russell Place, BN1 2TF, Brighton, England, United Kingdom
- 01273102301
4.8
Excellent
94 reviews
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Precook = Good Quality
Everything I’ve bought from Procook is good quality. Staff are really friendly too.
October 14, 2026
May use AI-assist with repliesRead more
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Reply from ProCook - Brighton Churchill SQ
We're so glad you had a great experience and that our knowledgeable team went the extra mile for you. We truly appreciate your wonderful feedback!
Great knife blockEmailed my local store
Emailed my local store, who were very helpful, confirming stock and putting one aside for me.
October 8, 2026
Reply from ProCook - Brighton Churchill SQ
We are thrilled to hear that your local store provided such helpful service by quickly verifying inventory and holding the item for you. Thank you for taking the time to share your positive experience!
Good service and advice
I went to store to buy a new kitchen knife.
Was given plenty of opportunity to handle a variety of knives and try them out chopping some veg.
Good advice from the shop assistant.
Delighted with the knife I purchased.
October 6, 2026
Reply from ProCook - Brighton Churchill SQ
We are thrilled to hear that you had such a great experience testing out our products in-store. It is wonderful to know our team member provided helpful advice and that you are so delighted with your new kitchen knife. Thank you for sharing your positive feedback!
Reply from ProCook - Brighton Churchill SQ
We are so thrilled that you discovered our store and look forward to welcoming you back again very soon.
Reply from ProCook - Brighton Churchill SQ
We appreciate your positive feedback! We are so happy to hear that you had such a wonderful experience with our friendly team and enjoyed visiting our store.
No nonsense expert advice
No nonsense expert advice. 20% discount offered allowed me to go for better quality than my original budget!
October 6, 2026
Reply from ProCook - Brighton Churchill SQ
We are glad you enjoyed your experience. Thank you for your review. We are happy our guidance and promotion helped you upgrade your choice.
Staff were helpful
October 6, 2026
Reply from ProCook - Brighton Churchill SQ
We truly appreciate you taking the time to share your kind feedback about our staff.
Reply from ProCook - Brighton Churchill SQ
We are so pleased to hear that you found our store well stocked and received friendly, helpful advice. We truly appreciate your positive feedback and kind words!
Staff were amazingly helpful and nice
Staff were amazingly helpful, and very nice. Terrific service, will 100% come back!
October 1, 2026
Lovely cashier
The staff at the till (brunette girl I think?) was ever so helpful!! I was confused about sets of knives and whether I could separate them and she was so patient and helpful
September 21, 2026
Reply from ProCook - Brighton Churchill SQ
We're so pleased to hear that our staff member at the till was so patient and helpful when you were looking at knife sets! We appreciate you sharing your positive experience.
Excellent service from warm
Excellent service from warm, friendly and very helpful staff. A huge variety of kitchenalia and china with everything very reasonably priced!
September 20, 2026
Helpful friendly staff
July 30, 2026
Friendly staff
The guy working there I didn’t get his name but he was incredibly helpful and kind. Lovely experience from a random shop. Products are great as well, I’m taking them to uni with me
September 8, 2026
Great store .
The shop has a great layout , easy to navigate around the shop and the member of staff that served me was great , really knowledgeable and not pushy at all , great experience.
September 10, 2026
Solid Performer
The staff person who assisted with the purchase was very helpful and a pleasure to deal with.
The product itself is well made and a solid performer. The pulse mode if very useful.
September 4, 2026
Lady got the coffee pot out to see if…
Lady got the coffee pot out to see if it was broken but didnt notice the lip for pouring was faulty.
September 7, 2026
Staff very attentive and friendly and…
Staff very attentive and friendly and efficient
We bought quite a few bits from pro cook and always been happy with our products
September 6, 2026
Milk warmer does not have a fuse in it…
Milk warmer does not have a fuse in it so now have to return it and get another.
I get that it happens but it is annoying
September 2, 2026
Reply from ProCook - Brighton Churchill SQ
Ian
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 or email us on care@procook.co.uk and we will help you resolve your issue.
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