The guy working there I didn’t get his name but he was incredibly helpful and kind. Lovely experience from a random shop. Products are great as well, I’m taking them to uni with me
Location
Switch locationUnit 94, Churchill Square, Russell Place, BN1 2TF Brighton, England, GB
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See what reviewers are saying
The staff person who assisted with the purchase was very helpful and a pleasure to deal with. The product itself is well made and a solid performer. The pulse mode if very useful.
At last, a proper cookware outlet in Brighton. Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to ma... See more
Company replied
The shop has a great layout , easy to navigate around the shop and the member of staff that served me was great , really knowledgeable and not pushy at all , great experience.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94, Churchill Square, Russell Place, BN1 2TF, Brighton, England, United Kingdom
- 01273102301
4.8
Excellent
80 reviews
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Brighton ProCook really delivered
Brighton ProCook really delivered. I was immediately offered assistance and the lady found my product, which was the only one left and on display, so not where it would have been in store. She was knowledgeable about the item and wrapped it too. I was more than happy with the speed and friendliness of this shop.
June 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Brighton Churchill SQ
We appreciate your kind words about our team's professionalism and politeness. We are glad to know that you had a positive experience.
Really helpful service
I can't remember her name, but the American girl that served me was incredibly helpful. She found the product I needed and gave great service, thank you!
June 22, 2026
A great selection of high quality goods…
A great selection of high quality goods helpful friendly staff
June 23, 2026
What a find
What a find. Discovered the ProCook store by chance, and glad I did. Very helpful staff, and some great offers on the day I visited.
June 27, 2026
The staff are very friendly and…
The staff are very friendly and welcoming. Lovely shop.
June 23, 2026
Reply from ProCook - Brighton Churchill SQ
We're glad you found our shop lovely and our staff welcoming!
Exactly what I was looking…
Exactly what I was looking for....clearly a quality product. Helpful staff....👍Thank you
June 20, 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you found exactly what you were looking for and appreciate your kind words about our product and staff!
Service with a smile
Extremely helpful and friendly assistant with a good sense of humour.
June 17, 2026
Super service at Brighton Pro Cook
Super service at Brighton Pro Cook. . Very knowledgable and friendly
June 16, 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you enjoyed your visit and found our team knowledgeable and friendly! Thank you.
Very friendly staff
Very friendly staff. Excellent range of products that were displayed well
June 12, 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you enjoyed our products and found our staff friendly! Thank you.
New Procook Store
When I visited the new Procook store last week, I found the staff very helpful & attentive, I’ll definitely be back when I need a Christmas Cake Tin.
June 6, 2026
I went into a shop
I went into a shop, chose a product, went to the till and paid for said item. What do you want to know is there a point to this you dud what was expected as a shop.
June 6, 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate you sharing your experience. We are always looking for ways to improve our service for everyone.
The customer service was excellent
The customer service was excellent. The staff attended to me professionally and made me feel valued. The lady who assisted me was amazing,she was kind, helpful, and very pleasant throughout the process. I truly appreciated her excellent support.
May 30, 2026
Reply from ProCook - Brighton Churchill SQ
We're glad our staff was helpful. We appreciate your feedback.
Reply from ProCook - Brighton Churchill SQ
We're glad you enjoyed our products and found our team helpful!
Reply from ProCook - Brighton Churchill SQ
We're so glad our staff was friendly and helpful, and you enjoyed our product range. Thank you!
The shop has plenty of things for the…
The shop has plenty of things for the kitchen/dining room. The staff are very friendly and helpful
May 25, 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you found our selection plentiful and our staff friendly and helpful. Thank you for your kind words!
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