The guy working there I didn’t get his name but he was incredibly helpful and kind. Lovely experience from a random shop. Products are great as well, I’m taking them to uni with me
Location
Switch locationUnit 94, Churchill Square, Russell Place, BN1 2TF Brighton, England, GB
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See what reviewers are saying
The staff person who assisted with the purchase was very helpful and a pleasure to deal with. The product itself is well made and a solid performer. The pulse mode if very useful.
At last, a proper cookware outlet in Brighton. Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to ma... See more
Company replied
The shop has a great layout , easy to navigate around the shop and the member of staff that served me was great , really knowledgeable and not pushy at all , great experience.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94, Churchill Square, Russell Place, BN1 2TF, Brighton, England, United Kingdom
- 01273102301
4.8
Excellent
80 reviews
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Great staff attitude
A young girl and guy at the counter had amazing customer service and made shopping there very pleasant, will be back!
May 24, 2026
Reply from ProCook - Brighton Churchill SQ
We're so happy to hear our team provided amazing customer service and made your shopping pleasant! We appreciate your feedback.
The gentlemen that served me was very…
The gentlemen that served me was very knowledgeable. I really enjoyed speaking with him.
Great service all round and the product is perfect!
May 20, 2026
Reply from ProCook - Brighton Churchill SQ
We're so happy to hear you enjoyed your experience with our knowledgeable team and found the product perfect! Thank you for your kind words.
Outstanding customer service in your…
Outstanding customer service in your Brighton shop and so good to be able to handle the cutlery we bought and to try before we buy.
May 20, 2026
Reply from ProCook - Brighton Churchill SQ
We're so happy to hear you received outstanding service at our Brighton shop and enjoyed trying our cutlery! Thank you for your kind words.
Great service very helpful
May 24, 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate your kind words.
Reply from ProCook - Brighton Churchill SQ
We're so glad you found our staff amazing, helpful, and kind.
Reply from ProCook - Brighton Churchill SQ
Thank you for your kind feedback!
Good service.
The staff greeted me in a very friendly and professional way. They listened carefully to what I was saying and helped me find the right product. They also helped me think about the next product I wanted.
May 20, 2026
Reply from ProCook - Brighton Churchill SQ
We're so pleased our staff greeted you professionally and helped you find the right product. We appreciate you sharing your positive experience!
Helpful assistant who led us to the…
Helpful assistant who led us to the right product. He was young but we didn't get his name.
May 19, 2026
Reply from ProCook - Brighton Churchill SQ
We're glad our assistant helped you find the right product. We appreciate your kind words.
Reply from ProCook - Brighton Churchill SQ
We appreciate your positive feedback regarding our good customer service and amazing stuff; we are so happy you are pleased!
Polite friendly staff and found exactly…
Polite friendly staff and found exactly what I wanted
May 16, 2026
Reply from ProCook - Brighton Churchill SQ
We're happy our staff was polite and friendly, and you found what you wanted.
The best shopping with the best staff👌👌👌
May 10, 2026
Reply from ProCook - Brighton Churchill SQ
We're glad you enjoyed your shopping experience and our staff!
Reply from ProCook - Brighton Churchill SQ
We appreciate your feedback; we are happy our team member was helpful!
Great choice of products and quality…
Great choice of products and quality can't wait to display it and use on my new kitchen 😀
May 13, 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate your feedback! We're so happy to hear you enjoyed our products and are excited to use them.
Great store
The lady that served us was very friendly and helpful. She knew about the products in the store.
The cooler bag is brilliant value and gorgeous design.
May 12, 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful and liked our cooler bag.
Friendly & knowledgeable assistant
Friendly & knowledgeable assistant. Great items for sale.
May 6, 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate you sharing that our assistant was friendly and knowledgeable!
Very good service by a friendly and…
Very good service by a friendly and helpful staff member
May 8, 2026
Reply from ProCook - Brighton Churchill SQ
We're glad our staff provided such good service. We appreciate your feedback!
Excellent prompt service
May 6, 2026
Reply from ProCook - Brighton Churchill SQ
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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