ProCook - Brighton Churchill SQ Reviews 

79
TrustScore 5 out of 5

4.8

Unit 94, Churchill Square, Russell Place, BN1 2TF Brighton, England, GB


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Rated 5 out of 5 stars

The staff person who assisted with the purchase was very helpful and a pleasure to deal with. The product itself is well made and a solid performer. The pulse mode if very useful.

Rated 5 out of 5 stars

The shop has a great layout , easy to navigate around the shop and the member of staff that served me was great , really knowledgeable and not pushy at all , great experience.

Rated 5 out of 5 stars

At last, a proper cookware outlet in Brighton. Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to ma... See more

Company replied

Rated 5 out of 5 stars

I had a lovely experience and staff very friendly and helpful! I was very surprised with the cost of the products! Brilliant deals and the knives were especially top notch! I would say just as good a... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 94, Churchill Square, Russell Place, BN1 2TF, Brighton, England, United Kingdom

  • 01273102301

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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4.8

All reviews

(79)

25,196 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought electric salt and pepper good…

I bought electric salt and pepper good quality and good price 👍🏻

August 6, 2026
ProCook - Brighton Churchill SQ logo

Reply from ProCook - Brighton Churchill SQ

We're so glad you're happy with the quality and price of your electric salt and pepper grinders! We appreciate your positive feedback.

Rated 5 out of 5 stars

Pleasant staff members

I am very enthusiastic about the staff at this store! Although I don't speak the language very well, they did their utmost to understand me. They also helped me look for what I was after. They didn't have exactly what I was looking for, but the staff actively helped me find the closest alternative.

July 31, 2026
Rated 5 out of 5 stars

Great customer service and range of products

I went into the store to use a birthday gift voucher. The person I asked for advice explained everything very well and also calculated the Blue Light discount so I could work out how much else I needed to get in order to use the whole amount.
I left the store with exactly what I hoped for, a sauté pan which can go in the oven - very happy!

July 18, 2026
Rated 5 out of 5 stars

What a lovely and clean well spaced out…

What a lovely and clean well spaced out shop. The products were all easy to see with enough room to walk around. When I got to the till this lovely assistant told me I could in fact get another item as it was 3 for £10 which was good.
Lovely helpful person at the till who wrapped up my products well and was genuinely enthusiastic and so friendly.

July 11, 2026
Rated 5 out of 5 stars

Finally, Brighton has a decent cookware outlet.

At last, a proper cookware outlet in Brighton.
Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to make an informed choice, electing to purchase the Elite 6litre, tri-ply, shallow casserole dish and lid.

June 29, 2026
ProCook - Brighton Churchill SQ logo

Reply from ProCook - Brighton Churchill SQ

We're so pleased you found a proper cookware outlet in Brighton! It's wonderful to hear our team member was friendly, welcoming, and provided excellent advice, helping you make an informed choice. We appreciate your kind words.

Rated 5 out of 5 stars

Brighton ProCook really delivered

Brighton ProCook really delivered. I was immediately offered assistance and the lady found my product, which was the only one left and on display, so not where it would have been in store. She was knowledgeable about the item and wrapped it too. I was more than happy with the speed and friendliness of this shop.

June 27, 2026

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