Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
Company replied
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
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Great service to complement the great…
Great service to complement the great prices. Got some amazing enamel cookware at a fraction of the cost of the famous French version and I'll bet I can cook my dishes equally badly in what I bought as I could the more expensive option.
March 15, 2026
Reply from ProCook - Cannock
We're glad you enjoyed your experience and found great value! It's wonderful to know our service complemented our prices, and we appreciate your positive feedback on the enamel cookware. Thank you!
Good range of products. Helpful store assistant.
Good range of products, nice store layout, clean and well lit. Asked one of the assistants for advice, which was readily given and accurate. A happy purchase.
March 10, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that our staff were helpful with your purchase.
Reply from ProCook - Cannock
We're happy to hear you find great value in our long-lasting products and pricing. Thank you for your positive feedback!
Excellent service
Excellent service. The lovely lady gave me a lot of useful information and helped me to find everything I wanted
March 14, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found helpful information.
Excellent products
Excellent products. Not expensive but always do the job. Throw away all your old bit and bobs of knives and get just 3 or 4 of these.
March 8, 2026
Very quick service by polite staff
Very quick service by polite staff. Lovely product.
March 10, 2026
Very helpful staff and shop is open and…
Very helpful staff and shop is open and inviting
March 10, 2026
Reply from ProCook - Cannock
We appreciate your positive feedback regarding our helpful staff and inviting shop; we are so happy you enjoyed your experience!
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff, service, and product.
Reply from ProCook - Cannock
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Reply from ProCook - Cannock
We appreciate your positive feedback regarding our knowledgeable advisor and lovely store; we are so happy you enjoyed them!
I love pro cook’s pots and pans,amazing…
I love pro cook’s pots and pans,amazing designs and great quality.highly recommended 🌟🌟🌟🌟🌟
March 3, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you love our pots and pans and their quality!
Quick and easy to shop
March 3, 2026
Reply from ProCook - Cannock
We're glad you found it easy to shop. Thank you for your feedback; we appreciate it!
Fantastic Staff
Great range of products to suit different budgets. Knowledgable, helpful and friendly staff. We bought everything we needed and I was very pleasantly surprised by the overall cost.
There was a small error with our purchase but when we discovered it the issue was rectified immediately. Extremely happy with the lovely service.
March 2, 2026
Reply from ProCook - Cannock
We're happy to hear that you found a great range of products and that our staff were helpful! It's wonderful to know that the issue with your purchase was resolved quickly. Thank you for your positive feedback on our service.
Telephone enquiries
I telephoned first to see if the product I was after was in stock to save me a wasted and needless journey.
My husband is in a wheelchair and it takes a lot of effort in planning our shopping trip. We are not young.
The staff member found what I was enquiring about and it was ready and waiting for me to collect and pay for. Thank you
March 1, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to share your positive experience. We're happy to hear that our team could assist you efficiently, ensuring your product was ready for a smooth pickup. It's great knowing we could save you time and effort.
Very helpfull staff
March 1, 2026
Reply from ProCook - Cannock
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Excellent service
Excellent service, staff knowledgeable and patient. Both ladies are a credit to the brand. A1. Will go back.
February 27, 2026
Reply from ProCook - Cannock
We're happy to hear that you found our service excellent and our staff knowledgeable and patient. We appreciate your kind words and look forward to seeing you again!
Great advice and helpful staff
Great advice and helpful staff who looked into the method of using the product purchased.
February 27, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to share your experience with us! We're so happy to hear that our staff gave great advice and looked into the product.
Reply from ProCook - Cannock
We appreciate your kind words regarding our staff and their customer focus. Thank you for the positive feedback!
Excellent service. The lady who served us was very…
The lady who served us was very knowledgeable and extremely helpful. She explained everything we needed to know about the different knives and frying pans. The layout of the shop is lovely and quality of goods excellent. We enjoy our trips to you.
February 24, 2026
Reply from ProCook - Cannock
We're delighted to hear that the staff was knowledgeable and helpful, explaining about the knives and frying pans. It's great to know you find the shop layout lovely and the goods excellent. We appreciate you enjoy your trips to us.
The sales assistant Mel was absolutly…
The sales assistant Mel was absolutly superb,i didnt know what sort of set i was looking for until she explained in detail all of the details for all types they sold,ended up buying the full set of the signature series set and must say very very happy with the product
February 16, 2026
Reply from ProCook - Cannock
We're delighted to hear the sales assistant was so helpful in explaining the details of all the sets! We're very happy you purchased the signature series set and are pleased with the product.
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