Lovely assistant, very helpful and friendly. The shop always looks amazing, so clean , and well set out displays . There is everything that you would need for your kitchen . Love coming in even just t... See more
Location
Switch locationDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... See more
Company replied
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more
Company replied
Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget. The staff were excellent and gave very use... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom
4.9
Excellent
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely products
Well …. Lots of lovely products and friendly helpful staff ☺️ and I found what I was looking for and a lot more !
December 17, 2025
Reply from ProCook - Chesterfield
We're happy to hear that you found lovely products and helpful staff! It's great you discovered what you were looking for and more. Thanks for your positive feedback!
Precook Chesterfield is a fabulous store
Your staff member Sue is a real credit to ProCook! She is knowledgable about your products and so very helpful without being overbearing. She deserved a bonus!!!
December 17, 2025
Reply from ProCook - Chesterfield
We're happy to hear that our staff member was knowledgeable and helpful without being overbearing. We appreciate your positive feedback and will be sure to pass it along!
Reply from ProCook - Chesterfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I was served by a lovely lady
I was served by a lovely lady, who processed a part refund for my online order and also help me choose some additional saucepans. Very friendly and helpful. A very smart store full of gorgeous things.
December 16, 2025
Reply from ProCook - Chesterfield
We're so glad you had a positive experience in our store! It's wonderful to hear that our team member was so helpful with your refund and new saucepan selection. We appreciate your kind words.
A pleasant experience
We found a selection of the item we were looking for, all at reasonable prices. The store is laid out well. The staff helpful and polite.
December 15, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for at reasonable prices.
Staff helpful and friendly
December 11, 2025
Reply from ProCook - Chesterfield
We appreciate you sharing your positive experience with our team; it means a lot to us.
Very pleasant and helpful staff
This was the first time I’d used ProCook. The shop was amazing with a good selection of products with a range of prices. With the helpful and very pleasant staff I soon had everything I needed.
December 13, 2025
Reply from ProCook - Chesterfield
We're so happy to hear you enjoyed your first experience with us! It's great that you found a good selection of products and helpful staff. We appreciate your positive feedback.
The ladies in the store were extremely…
The ladies in the store were extremely helpful and friendly - thank you
December 11, 2025
Reply from ProCook - Chesterfield
We're happy to hear that our team members were helpful and friendly during your visit! Thank you for sharing your positive experience with us.
Nice shop to visit with friendly and…
Nice shop to visit with friendly and helpful staff. Good layout. Nothing is too much trouble. Thanks to all
December 11, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our shop and found our staff friendly and helpful.
Lovely shopping experience at Pro Cook…
Lovely shopping experience at Pro Cook the
Lady was so friendly and helpful
November 18, 2025
Reply from ProCook - Chesterfield
We're happy to hear that you had such a lovely shopping experience. It's great to know the team member was so friendly and helpful! Thanks for your feedback.
Positive shopping experience …
We were greeted with a helpful smile and asked if there was anything we needed help with, nothing was too much trouble, great shopping experience, so much so we decided to return the week after and change up some other tableware items.
Great quality tableware and cutlery.
November 17, 2025
Reply from ProCook - Chesterfield
We're happy to hear that you enjoyed your shopping experience and found our team helpful. It's great to know you appreciated the quality of our tableware and cutlery so much that you returned! Thank you for your positive feedback.
Excellent service.
November 18, 2025
Reply from ProCook - Chesterfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
We were taken to the product by a…
We were taken to the product by a member of staff and given good advice.
Product is exactly what we were looking for.
November 17, 2025
Reply from ProCook - Chesterfield
We're so glad to hear that our staff was able to guide you to the perfect product and offer helpful advice. Thank you for sharing your positive experience with us!
Very helpful and friendly staff
Very helpful and friendly staff. Very helpful with my purchase and their knowledge.
Thank you
November 14, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and friendly with your purchase and knowledge.
5 stars for the service I have yet to…
5 stars for the service I have yet to try the products
November 13, 2025
Reply from ProCook - Chesterfield
We appreciate your feedback! We are happy to know you received great service, and we hope you enjoy our products when you try them.
Quality products at sensible prices
November 13, 2025
Reply from ProCook - Chesterfield
We appreciate your positive feedback; we're so glad you value our quality products at sensible prices.
Reply from ProCook - Chesterfield
We appreciate you letting us know our staff was extremely friendly, helpful, and efficient! We are so happy to hear it.
Extremely good range
Extremely good range of quality products, competitive pricing and very helpful staff.
November 8, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were pleased with our quality products and helpful staff.
Beautiful store,well laid out.
Beautiful store,well laid out.
Excellent range of products.
Very friendly helpful staff.
November 4, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store, products, and staff.
Reply from ProCook - Chesterfield
We appreciate you sharing that you received excellent service and helpful advice. We are so glad to hear it! Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.