The store in Cirencester is well laid out. I was fortunate as I was early in to the shop and the salesperson had time to explain the availability of the products that I wanted.
Location
Switch location2-4 Dyer Street, GL7 2PH Cirencester, GB
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See what reviewers are saying
Very friendly and helpful service. Disappointed that I couldn’t use a voucher in store, but only online. However, the shop assistant as very helpful.
Company replied
Excellent customer service. We were looking at roasting tins and a member of staff came along and asked if we needed any help. She asked if we were planning to use on the hob and gave us the advantage... See more
Company replied
We have been shopping at Procook since we had an induction hob fitted. Their knowledgeable & helpful staff takes the stress out of shopping. Their good quality cookware lasts. Their kitchen utensils &... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
2-4 Dyer Street, GL7 2PH, Cirencester, United Kingdom
4.9
Excellent
620 reviews
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Very helpful and knowledgeable assistant
March 14, 2026
May use AI-assist with repliesRead more
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Reply from ProCook - Cirencester
We're happy to hear that you had a good experience with our service and products. Thank you for your positive feedback!
Really nice quality items staff really…
Really nice quality items staff really helpful and a good variety of home goods which aren’t too expensive
March 4, 2026
Great variety of items and excellent…
Great variety of items and excellent service in the Cirencester store
March 8, 2026
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy you liked our variety and the service in our store.
Friendly & helpful service
Friendly & helpful service. Great choice of products & shop presented nicely
March 1, 2026
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our friendly service and product selection.
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy you liked our service and saucepans.
I gave a review last week
February 28, 2026
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us your feedback; we value your review from last week.
Very friendly and helpful service.
Very friendly and helpful service.
Disappointed that I couldn’t use a voucher in store, but only online. However, the shop assistant as very helpful.
February 28, 2026
Reply from ProCook - Cirencester
We appreciate your positive feedback on our friendly and helpful service. We regret the voucher issue and appreciate you bringing it to our attention.
It is the quality of the products that impresses the most.
The shop is well set out and kitchen equipment, cutlery etc needs to be seen and handled if we are to make the right choice. Delightful staff too, but mainly it is the high quality of all the items on sale that impresses the most.
February 26, 2026
Reply from ProCook - Cirencester
We're glad you appreciate the store's layout and the importance of hands-on evaluation. It's great to know you're impressed with the high quality of our items and that you find our staff delightful. Thank you!
Wonderful shop and very nice staff
February 18, 2026
Reply from ProCook - Cirencester
We appreciate your positive feedback; we are so happy you enjoyed our wonderful shop and that you found our staff very nice!
A welcome when I entered the shop
A welcome when I entered the shop, help by a member of staff on the product I was looking at. Cheerful staff at cash desk.
February 21, 2026
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were welcomed and received help from our cheerful staff.
Great service in the shop by the young…
Great service in the shop by the young lad who was very helpful.
February 20, 2026
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service in the shop helpful.
Great choice of items and good quality.
February 20, 2026
Reply from ProCook - Cirencester
We appreciate your positive feedback on our great choice of items and good quality; we are so happy you are pleased!
Good selection and excellent staff.
February 15, 2026
the staff were very friendly
the staff were very friendly and helpful, all i needed was to ask for help as i couldn't see what i needed and they know where to get it from.
February 14, 2026
Reply from ProCook - Cirencester
We're so glad to hear that our staff were friendly and helpful and knew exactly where to find what you needed. We appreciate your positive feedback!
Reply from ProCook - Cirencester
We are very happy to hear that you had a great experience with both our customer service and our products. We appreciate your feedback.
Guarantee you won't leave empty handed!
Fabulous shop. Have only ever used online, so was a pleasant find whilst on holiday. A rare treat to be able to browse with our dog! Purchased a few useful gadgets and seen lots more for future visits!
February 14, 2026
Reply from ProCook - Cirencester
We're happy you discovered our shop during your holiday and appreciate your positive feedback. It's great you and your dog enjoyed browsing and found some useful gadgets. We look forward to your future visits!
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