For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipmen... See more
Company replied
Location
Switch locationUnit 30A, Fort Kinnaird Retail Park, EH15 3RD Edinburgh, GB
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See what reviewers are saying
Great experience in store at Procook in Edinburgh. I was looking for sheathed cooking knives for a camping kitchen kit I was putting together. Safety rummaging in a box was top priority. I found... See more
Got exactly what I wanted and more. Pizza cutter and board was a gift for my grandson. I also found a mini food processor and chopper. £49 great value. It’s perfect size for me. I don’t need a full s... See more
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tid... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 30A, Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, United Kingdom
4.7
Excellent
462 reviews
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Friendly and very helpful staff
Friendly and very helpful staff, also knowledgeable regarding the kitchenware I was buying. Will definitely go back again
December 12, 2025
Reply from ProCook - Edinburgh
We're so happy to hear that you found our staff friendly, helpful, and knowledgeable! We appreciate your intention to return. Thanks for the great review.
Excellent product and the staff were…
Excellent product and the staff were very friendly and knowledgeable
December 16, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy you liked our excellent product and friendly, knowledgeable staff.
Really friendly and helpful
The lady who was helping me was extremely friendly and helpful. She was lovely
December 17, 2025
Reply from ProCook - Edinburgh
We're happy to hear that the service you received was so friendly and helpful. We appreciate you taking the time to leave us this positive feedback!
Great service very friendly and very…
Great service very friendly and very knowledgable about their products
December 15, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our service friendly and our staff knowledgeable.
Reply from ProCook - Edinburgh
We appreciate your positive feedback on our great service and good quality products; we are so happy you are pleased!
what's the temperature
the young lady knew exactly what I wanted and showed me several options. She was attentive and friendly and we talked through the benefit of each item.
December 10, 2025
Reply from ProCook - Edinburgh
We're happy to hear that our team member was able to identify your needs and present suitable options! We appreciate you mentioning the attentive and friendly service you received.
Great service from a very nice chap
Great service from a very nice chap. Bought some very good value knives and I'm sure they will do the job.
December 9, 2025
Reply from ProCook - Edinburgh
We appreciate you sharing your experience! We're so glad to hear you received great service and found good value knives that meet your needs.
Great helpful service but not ‘pushy’
Great helpful service but not ‘pushy’, it made shopping at ProCook a very pleasant experience.
November 19, 2025
Reply from ProCook - Edinburgh
We're happy to hear that our service was helpful and not too pushy, making your shopping experience pleasant. Thank you for your positive feedback.
Reply from ProCook - Edinburgh
We're glad you found our staff excellent and our products top quality. Thank you for your positive feedback; it means a lot to us.
Managed to find the items really…
Managed to find the items really quickly. Helpful staff, well layed out store.
November 15, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and located your items quickly.
Old fashioned approach where the customer comes first
The shop is so well set out and the staff are excellent and very helpful
November 18, 2025
Reply from ProCook - Edinburgh
We appreciate your positive feedback! We are so happy to hear that you liked our shop layout and found our staff excellent and helpful.
Reply from ProCook - Edinburgh
We appreciate you letting us know our staff was helpful and polite; it means a lot to us.
It was brilliant so friendly the shop was well…
It was so friendly the shop was well laid out and the staff very helpful
November 13, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our shop and found our staff helpful.
Reply from ProCook - Edinburgh
We appreciate your positive feedback! We're so happy to hear that you found our assistant helpful and liked our product range and prices.
The lovely assistant at branch
The lovely assistant at branch at Kinnard Park Edinburgh was very helpful. Her name was Amanda. I bought the set of 3 cheese knifes, for £20, Amanda showed me where the sets were.
November 11, 2025
Reply from ProCook - Edinburgh
We're happy to hear that the assistant at our Edinburgh branch was very helpful during your purchase of the cheese knives. We appreciate you mentioning this positive experience.
Reply from ProCook - Edinburgh
We're happy you appreciate our stylish kitchenware collection! Thank you for your positive feedback; it means a lot to us.
Staff very helpful
November 13, 2025
Reply from ProCook - Edinburgh
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Edinburgh
We appreciate your positive feedback! We are so glad the items were well wrapped and delivered to you on time, meeting your expectations!
Reply from ProCook - Edinburgh
We appreciate your positive feedback! We're so happy you enjoyed our wide range of quality products and good prices.
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