For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipmen... See more
Company replied
Location
Switch locationUnit 30A, Fort Kinnaird Retail Park, EH15 3RD Edinburgh, GB
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See what reviewers are saying
Great experience in store at Procook in Edinburgh. I was looking for sheathed cooking knives for a camping kitchen kit I was putting together. Safety rummaging in a box was top priority. I found... See more
Got exactly what I wanted and more. Pizza cutter and board was a gift for my grandson. I also found a mini food processor and chopper. £49 great value. It’s perfect size for me. I don’t need a full s... See more
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tid... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 30A, Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, United Kingdom
4.7
Excellent
462 reviews
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You had exactly what I required at a…
You had exactly what I required at a reasonable price and the staff were friendly and helpful.
October 31, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed at a reasonable price and our staff helpful.
Very good experience
Very good experience, The people behind the counter are quick and helpful 👌.
November 4, 2025
Reply from ProCook - Edinburgh
We're glad you enjoyed your experience. It's great to know the team's speed and helpfulness stood out to you. We appreciate your positive feedback!
Very cheerful guy welcomed us as his…
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tidy and the products very tempting. We recently bought one of their own branded pots and it is fantastic. Will be adding to the set going forward.
October 31, 2025
Reply from ProCook - Edinburgh
We're so glad you enjoy visiting our stores and that you find our products tempting. It's great to hear you are happy with your recent pot purchase and plan to add to the set.
Reply from ProCook - Edinburgh
We appreciate your positive feedback. We are so happy to hear that you found our staff friendly and the advice helpful.
Good selection and staff support
While i knew roughly what i was looking for the staff in store were able to help point out options and allow me to refine choices very quickly. Add to that good prices made beteer by multibuy discount and i was very pleased with the experience.
October 27, 2025
Reply from ProCook - Edinburgh
We're pleased to hear that our staff helped you refine your choices quickly. It's great to know you were very pleased with the experience, especially with the multi-buy discount and good prices!
staff very helpful
October 24, 2025
Reply from ProCook - Edinburgh
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Was very surprised with all the…
Was very surprised with all the products available, very classy.
October 14, 2025
Reply from ProCook - Edinburgh
We're happy to hear that you were pleasantly surprised by our wide selection of classy products. Thank you for your positive feedback!
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our store and staff.
Very helpful staff
Very helpful staff, excellent range of products and super happy with the pan set I purchased
October 9, 2025
Reply from ProCook - Edinburgh
We appreciate you sharing your experience with us! We're so happy to hear that you found our staff helpful and are super happy with your new pan set.
First time in the shop
First time in the shop, very extensive range and friendly staff.
October 9, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our extensive range and friendly staff.
Reply from ProCook - Edinburgh
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice helpful friendly staff
October 7, 2025
Reply from ProCook - Edinburgh
We appreciate you letting us know that our staff was nice, helpful, and friendly; it means a lot to us.
Neat,tidy and bright showroom
Neat,tidy and bright showroom. Items all priced and easy to see. Helpfull and experienced customer friendly staff who know their products. Hopefully ProCook will open a showroom in Edinburgh West area.
September 30, 2025
Reply from ProCook - Edinburgh
We're delighted you found our showroom neat, tidy, bright, and easy to navigate. It's great to know our customer-friendly staff were helpful and experienced. We appreciate your suggestion for a showroom in Edinburgh West!
Reply from ProCook - Edinburgh
We're happy to hear that our assistant was helpful, and you liked our store. We appreciate your positive feedback so much!
Good selection of stainless steel pots…
Good selection of stainless steel pots and pans backed up by helpful knowledgeable staff.
October 4, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our selection and found our staff helpful.
Lovely experience and really smart…
Lovely experience and really smart shop. Staff were helpful and kind
September 28, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy you had a lovely experience in our smart shop and found our staff helpful.
Simple efficient and with a good price…
Simple efficient and with a good price range
September 29, 2025
Reply from ProCook - Edinburgh
We appreciate your positive feedback! We're so happy you found our service simple and efficient with a good price range.
Great range of products displayed well
Great range of products displayed well. Good quality goods at a reasonable price. The staff are friendly and helpful but not intrusive. Only purchased one item but have been inspired to buy more things in the near future.
.
September 25, 2025
Reply from ProCook - Edinburgh
We're delighted you appreciate our well-displayed products, good quality, and friendly staff. We're glad our range inspired you and look forward to your future purchases!
Great service good price
September 24, 2025
Reply from ProCook - Edinburgh
We appreciate your positive feedback! We're so glad you value our service and price; it means a lot to us.
Great service and staff very well…
Great service and staff very well informed on product information
Well done
September 20, 2025
Reply from ProCook - Edinburgh
We appreciate you taking the time to share your experience with us! We are so glad to hear that you received great service and found our staff well-informed.
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