Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years... See more
Location
Switch location20-21 High Street, BN7 2LN Lewes, GB
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See what reviewers are saying
I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... See more
I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... See more
Just been in with a Professional Granite frying pan that has a 25yr warranty. I have used regularly since purchase in 2023 & the non-stick coating is starting to peel. I've never put in the dishwash... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
20-21 High Street, BN7 2LN, Lewes, United Kingdom
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Staff member showed us offers we hadn't…
Staff member showed us offers we hadn't spotted and saved us money. Friendly service and good products

Reply from ProCook - Lewes
Staff were helpful and cheerful,
Staff were helpful and cheerful,
Quick and easy to find items wanted, quick service on tills, very good experience.

Reply from ProCook - Lewes
Excellent service with a smile
The two young people serving were so helpful and generous with their time. It was a delight to shop at pro cook . The quality of the goods on sale makes a trip to pro cook worthwhile and the prices are very competitive too. An excellent shopping experience.

Reply from ProCook - Lewes
Very polite and helpful staff
Very polite and helpful staff. Pleasantly surprised at the range and prices of goods.

Reply from ProCook - Lewes
Great shopping experience
The shop is spacious and things are easy to see and touch. The staff were helpful and relaxed.

Reply from ProCook - Lewes
Fabulously stocked shop in Lewes
Fabulously stocked shop in Lewes. Welcoming and helpful staff.

Reply from ProCook - Lewes
Bought elite pots very inpressed heat…
Bought elite pots very inpressed heat up by and cook well , attentiff staff at Lewes

Reply from ProCook - Lewes
I only wanted a saucepan lid
I only wanted a saucepan lid. Very efficient member of staff helped me find the right size. It isn't quite what I wanted but it will do.

Reply from ProCook - Lewes
Very helpful service
The staff are very helpful and kind. They give advice and time to help you find the right product.

Reply from ProCook - Lewes
Cheerful and helpful staff
Cheerful and helpful staff. Great selection of kitchen products of all price ranges.

Reply from ProCook - Lewes
Good customer service
Good customer service. Happy to explain item and how to care for it.

Reply from ProCook - Lewes
Friendly staff to help you shop
Needed a small frying pan and there were plenty to choose from. A friendly young assistant offered to help. lors of good things to look through but I had to get a bus. Something to look forward to when I next visit Lewes.

Reply from ProCook - Lewes

Reply from ProCook - Lewes
The sales person explained all detailed…
The sales person explained all detailed on the product very well.

Reply from ProCook - Lewes
Great service, prices and products!
Great service. Great products. Competitive pricing. Picked up a good quality Chef’s knife for £55 which I am very happy about. Service was friendly and helpful. Would buy from them again.

Reply from ProCook - Lewes
Helpful and friendly staff
Good range of kit, well displayed, so easy to handle and check out. Helpful and professional staff who were happy to help and knew their stuff.

Reply from ProCook - Lewes

Reply from ProCook - Lewes

Reply from ProCook - Lewes
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