ProCook - Lewes Reviews 

450
TrustScore 5 out of 5

4.9

20-21 High Street, BN7 2LN Lewes, GB


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Rated 5 out of 5 stars

Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years... See more

Rated 4 out of 5 stars

I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... See more

Rated 5 out of 5 stars

I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... See more

Rated 5 out of 5 stars

Just been in with a Professional Granite frying pan that has a 25yr warranty. I have used regularly since purchase in 2023 & the non-stick coating is starting to peel. I've never put in the dishwash... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 20-21 High Street, BN7 2LN, Lewes, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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4.9

All reviews

(450)

25,084 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff member showed us offers we hadn't…

Staff member showed us offers we hadn't spotted and saved us money. Friendly service and good products

December 17, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff provided friendly service and saved you money.

Rated 5 out of 5 stars

Staff were helpful and cheerful,

Staff were helpful and cheerful,
Quick and easy to find items wanted, quick service on tills, very good experience.

December 13, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and that you found everything quickly.

Rated 5 out of 5 stars

Excellent service with a smile

The two young people serving were so helpful and generous with their time. It was a delight to shop at pro cook . The quality of the goods on sale makes a trip to pro cook worthwhile and the prices are very competitive too. An excellent shopping experience.

December 14, 2025
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Reply from ProCook - Lewes

We're delighted to hear that the staff were helpful and generous with their time! It's great you enjoyed shopping with us and found our goods high-quality and competitively priced. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very polite and helpful staff

Very polite and helpful staff. Pleasantly surprised at the range and prices of goods.

December 16, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite and helpful and were pleasantly surprised by our range and prices.

Rated 5 out of 5 stars

Great shopping experience

The shop is spacious and things are easy to see and touch. The staff were helpful and relaxed.

December 14, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our spacious shop and helpful staff.

Rated 5 out of 5 stars

Fabulously stocked shop in Lewes

Fabulously stocked shop in Lewes. Welcoming and helpful staff.

December 9, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our shop and the staff.

Rated 5 out of 5 stars

Bought elite pots very inpressed heat…

Bought elite pots very inpressed heat up by and cook well , attentiff staff at Lewes

December 11, 2025
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Reply from ProCook - Lewes

We're happy to hear that you're impressed with your purchase and they cook well. We appreciate your positive feedback regarding our attentive staff.

Rated 5 out of 5 stars

I only wanted a saucepan lid

I only wanted a saucepan lid. Very efficient member of staff helped me find the right size. It isn't quite what I wanted but it will do.

November 16, 2025
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Reply from ProCook - Lewes

We're glad a staff member efficiently helped you find a saucepan lid. We appreciate your feedback and are sorry it wasn't exactly what you wanted, but hope it works for you.

Rated 5 out of 5 stars

Very helpful service

The staff are very helpful and kind. They give advice and time to help you find the right product.

November 15, 2025
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Reply from ProCook - Lewes

We appreciate you sharing your experience! We're so happy to hear that our staff were helpful and kind, providing advice and time to find the right product.

Rated 5 out of 5 stars

Cheerful and helpful staff

Cheerful and helpful staff. Great selection of kitchen products of all price ranges.

November 11, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff cheerful and helpful and enjoyed our selection.

Rated 5 out of 5 stars

Good customer service

Good customer service. Happy to explain item and how to care for it.

November 15, 2025
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Reply from ProCook - Lewes

We're delighted to hear you received good customer service! We appreciate you taking the time to leave us feedback regarding the explanation of the item.

Rated 5 out of 5 stars

Friendly staff to help you shop

Needed a small frying pan and there were plenty to choose from. A friendly young assistant offered to help. lors of good things to look through but I had to get a bus. Something to look forward to when I next visit Lewes.

November 13, 2025
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Reply from ProCook - Lewes

We're glad you found a frying pan and received friendly assistance. We appreciate your positive comments and hope you enjoy your next visit to Lewes with us!

Rated 4 out of 5 stars

Sales assistant was very polite and…

Sales assistant was very polite and helpful

November 9, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to share your positive experience. We're happy to hear that our sales assistant was helpful to you.

Rated 5 out of 5 stars

The sales person explained all detailed…

The sales person explained all detailed on the product very well.

November 6, 2025
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Reply from ProCook - Lewes

We appreciate you sharing your experience! We are so happy to hear that our sales person provided such a detailed explanation of the product.

Rated 5 out of 5 stars

Great service, prices and products!

Great service. Great products. Competitive pricing. Picked up a good quality Chef’s knife for £55 which I am very happy about. Service was friendly and helpful. Would buy from them again.

November 2, 2025
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Reply from ProCook - Lewes

We're so glad you're happy with the service, products, and pricing. It's great to know you found a chef’s knife you love and that our service was friendly and helpful. We appreciate your feedback and hope to see you again!

Rated 5 out of 5 stars

Helpful and friendly staff

Good range of kit, well displayed, so easy to handle and check out. Helpful and professional staff who were happy to help and knew their stuff.

October 31, 2025
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Reply from ProCook - Lewes

We're so glad you found a good range of equipment that was well displayed and easy to handle. We appreciate your kind words regarding our helpful and professional staff!

Rated 4 out of 5 stars

Great staff

Great staff, relevent chat, good advice re products.

October 24, 2025
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Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and gave good advice.

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