The service in-store was excellent. The shop assistant was extremely friendly and helpful with making my choice. My wok is superb - very good quality and not too heavy.
Company replied
Location
Switch locationDobbies Garden Centre, Heighley Gate, NE61 3DA Morpeth, GB
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See what reviewers are saying
Such friendly and helpful staff and amazing bargains to be had at the closing down sale at ProCook in the Morpeth Dobbies concession. It's such a shame they are all being made redundant, because of th... See more
Company replied
Love this shop, we went in with a rough idea if what I wanted but without a clue what it looked like. A very attentive customer service guy knew exactly what it was I was looking for, with loads of a... See more
Company replied
Wish we lived nearer to Morpeth store. Very friendly sales team, felt great having been remembered from previous visit last year, very impressive. Hopefully new purchase performs as well as previous... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, Heighley Gate, NE61 3DA, Morpeth, United Kingdom
4.8
Excellent
206 reviews
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Great quality products and great service
February 24, 2024
Tired of non stick pans that lose their…
Tired of non stick pans that lose their lining I decided to go back to stainless steel. Lovely friendly, knowledgeable assistant. Bought a 24cm wok, great quality, very happy with ProCook purchases.
February 15, 2024
Great little frying pan just right for…
Great little frying pan just right for doing my pancakes 🥞 in.
February 21, 2024
A great place to shop with confidence
The staff are very knowledgeable regarding their products which gives me confidence to buy. They are friendly as well as professional. The products in the shop are tidy and well-kept and prices are competitive. An all-round excellent shopping experience.
February 14, 2024
Lovely friendly staff always willing to…
Lovely friendly staff always willing to help make you feel welcome good range of stock
February 16, 2024
Shopping for quality kitchen equipment
The items I was looking for were in all in the shop and the staff were extremely helpful and friendly with a good knowledge of the products.
February 15, 2024
Very informative
Been in a couple of weeks ago to buy some baking sheets and went back to get roasting tins has a few questions that were answered fully, nothing too much trouble and bought a few extra things whilst at the till
February 15, 2024
Excellent service in your Morpeth store…
Excellent service in your Morpeth store from the manager. Excellent products that are top quality
February 12, 2024
Interested and helpful staff.
February 7, 2024
Very good service andd products
February 6, 2024
Staff extremely helpful.
February 6, 2024
Nell the VIP We were looking for specific tins for…
We were looking for specific tins for baking we had to first ask the staff if we could come in with our dog. What a lovely welcome she got. Lots of cuddles and a treat. Nell was treated like a VIP. We also found the tins we were looking for at a great price and other kitchen essentials on offer. I’ll certainly be sure to go there again.
February 10, 2024
Unprompted review
Helpful
Helpful, caring and supportive staff. Good range of products. Good prices. Excellent customer service all round.
February 5, 2024
New pans
The staff 1 member had some much patience with me given me lots of information on all 4 ranges I was looking at and best of all the time to think things over so I got the right choice
February 4, 2024
The team at Morpeth were very friendly…
The team at Morpeth were very friendly and professional.
January 29, 2024
Availability at local store and…
Availability at local store and excellent value for money.
February 2, 2024
The staff acknowledged straight away
The staff acknowledged straight away . Very friendly and great interaction .
January 27, 2024
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