The service in-store was excellent. The shop assistant was extremely friendly and helpful with making my choice. My wok is superb - very good quality and not too heavy.
Company replied
Location
Switch locationDobbies Garden Centre, Heighley Gate, NE61 3DA Morpeth, GB
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See what reviewers are saying
Such friendly and helpful staff and amazing bargains to be had at the closing down sale at ProCook in the Morpeth Dobbies concession. It's such a shame they are all being made redundant, because of th... See more
Company replied
Love this shop, we went in with a rough idea if what I wanted but without a clue what it looked like. A very attentive customer service guy knew exactly what it was I was looking for, with loads of a... See more
Company replied
Wish we lived nearer to Morpeth store. Very friendly sales team, felt great having been remembered from previous visit last year, very impressive. Hopefully new purchase performs as well as previous... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, Heighley Gate, NE61 3DA, Morpeth, United Kingdom
4.8
Excellent
206 reviews
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Great staff cheerful and helpful
January 27, 2024
My experience of pro cook in Morpeth…
My experience of pro cook in Morpeth was excellent we purchased some kitchen knifes. The assistant was very knowledgeable and really helpful letting us try a couple of kitchen knifes out we did purchase them and delighted with our purchase.
January 21, 2024
The procook store at heighlygate Morpeth. …
The procook store at heighlygate Morpeth is well worth a visit. The staff are excellent friendly and very knowledgeable on the products in store experts on all types of knives for kitchen work and cooking.
January 15, 2024
Helpful sales staff
The sales person was very forth coming on how to use the new pan I bought and what type of oils to use and not use on it to maintain the non-stick lining in as good a condition as possible for as long as possible.
January 5, 2024
Friendly helpful staff
Friendly helpful staff , a wide selection of good quality goods.
January 16, 2024
Great products even better when they’re…
Great products even better when they’re in the sale.
January 14, 2024
I liked the way I was immediately…
I liked the way I was immediately acknowledged when walking into the store . Staff were extremely friendly, knowledgeable, and helpful and made my shopping experience very easy and productive.
January 13, 2024
Helpful sales person who went out of…
Helpful sales person who went out of her way to get the right product for me
December 30, 2023
Very helpful staff
January 1, 2024
Friendly and Helpful Staff
Always helpful friendly staff. Not in your face but always there to help.
Also Good quality and good value products
December 31, 2023
Excellent service and quality products…
Excellent service and quality products at a great price
December 28, 2023
Great products
Great products! Good quality.
But I do wish products would be forged and made in Britain rather than imported.
December 16, 2023
Great knowledgable service.
December 21, 2023
Helpful knowledgeable staff
December 16, 2023
Staff very friendly
Staff very friendly, knowledgeable and helpful when I visited store
December 4, 2023
Great deal!
We went to ProCook to look at crockery, planning to wait until the January sale before purchasing. When we arrived we found it was on offer, 20% off, so we purchased 32 pieces (which reduced the price even further) of the Oslo design. Very happy with the quality of the product, the staff in the shop and the price.
December 4, 2023
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