The service in-store was excellent. The shop assistant was extremely friendly and helpful with making my choice. My wok is superb - very good quality and not too heavy.
Company replied
Location
Switch locationDobbies Garden Centre, Heighley Gate, NE61 3DA Morpeth, GB
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See what reviewers are saying
Such friendly and helpful staff and amazing bargains to be had at the closing down sale at ProCook in the Morpeth Dobbies concession. It's such a shame they are all being made redundant, because of th... See more
Company replied
Love this shop, we went in with a rough idea if what I wanted but without a clue what it looked like. A very attentive customer service guy knew exactly what it was I was looking for, with loads of a... See more
Company replied
Wish we lived nearer to Morpeth store. Very friendly sales team, felt great having been remembered from previous visit last year, very impressive. Hopefully new purchase performs as well as previous... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, Heighley Gate, NE61 3DA, Morpeth, United Kingdom
4.8
Excellent
206 reviews
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The assistant was extremely helpful and…
The assistant was extremely helpful and patient.
November 27, 2023
Knowledgeable
Knowledgeable , keen, friendly staff. Wide range of stock at a reasonable price.
November 23, 2023
Perfectly adequate service
Perfectly adequate service. Good service from attendants. Excellent range of products
November 26, 2023
Very easy website and very helpful…
Very easy website and very helpful staff in store
November 26, 2023
Great product staff great
November 25, 2023
Very nice staff and knowledgeable about…
Very nice staff and knowledgeable about the items we required
November 16, 2023
Very easy as choice was more than…
Very easy as choice was more than ample.
Staff very pleasant and helpful.
Recommended.
November 16, 2023
Bought a second set of food storage…Repeat buy
Bought a second set of food storage containers. Staff very friendly.
November 16, 2023
Friendly professional staff
November 16, 2023
Good experience/value
Easy to order, and delivery was swift and product as described.
November 8, 2023
Staff are very helpful and friendly
Staff were very helpful and there were lots of choices of things to buy
November 6, 2023
The sales assistant was very helpful…
The sales assistant was very helpful with excellent product Knowledge.
November 4, 2023
Well informed staff good quality goods
October 28, 2023
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