We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... See more
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... See more
Company replied
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
435 reviews
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Always get very good service
Always get very good service. Very happy with items I have brought
September 25, 2026
Reply from ProCook - Plymouth
We're so pleased to hear that you always receive very good service and are happy with your purchases! Thank you for your wonderful feedback.
Wide choice
Wide choice, excellent value and the staff were very helpful. Good quality throughout.
KWC
September 25, 2026
Staff and yeah
September 18, 2026
Very helpful assistant
Very helpful assistant, Megan, talked me through my options when buying a new frying pan and gave me advice about caring for the item.
September 15, 2026
Excellent service and very informative.
September 16, 2026
The staff in Drakes Circus shop in…
The staff in Drakes Circus shop in Plymouth were incredibly helpful, knowledgeable and polite.
September 6, 2026
Staff are very helpful in the Plymouth…
Staff are very helpful in the Plymouth branch. Products are great.
September 8, 2026
Welcoming service.lovely and friendly…
Welcoming service.lovely and friendly staff and the products are amazing especially with the guarantee.Its my absolute favourite shop.Thank you.
September 7, 2026
Good service from the young ladies
September 6, 2026
I’ve bought the knives for my son for…
I’ve bought the knives for my son for Christmas.
I know he will love them too .
They were a great price and definitely value for money .
He saw them when went into a pro cook shop so I decided to treat him .
Fast delivery.
Online services is easy and straight forward
August 31, 2026
Helpful staff reasonable price for…
Helpful staff reasonable price for quality of goods being sold. Good range of products store clean tidy and easy to navigate.
September 8, 2026
Great shop experience!
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome.
Experience tempered only by the regularity of emails now from Pro-cook! You sound desperate :)
September 4, 2026
Excellent service
Excellent service, and insightful knowledge about all products from your Pro Cook team in the Plymouth branch.
August 22, 2026
Such a great cook shop
Customer service is lovely was very knowledgeable about the knives I bought happy with the knives themselves they are fantastic i wish I could buy everything in the shop
September 5, 2026
I needed to replace a work top…
I needed to replace a work top protector & was particularly impressed with the price & quality of my 'granite' pattern replacement.
I also bought orange & lemon juicers for my daughter & she was very pleased with them. The Procook assistant was very helpful too.
August 24, 2026
An excellent customer experience
An excellent customer experience, a brand the obviously understands that giving personable and down to earth service will lead to more long term custom instead of just pushing the most expensive possible sale on the day.
August 29, 2026
Great customer service dealing with a…
Great customer service dealing with a defect on a fry pan
August 22, 2026
Very friendly staff and helpful
Very friendly staff and helpful. A nice warm welcome when arrived. Sorted my problem without any questions. The knives are top quality. Thank you. Will definitely shop at Pro Cook in the future.
September 3, 2026
Staff member was helpful
Staff member was helpful, went and got me a boxed item , rather than off the shelf, she was polite , quick and efficient.
August 28, 2026
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