Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
I walked in knowing I wanted to buy a stainless steel pan but little else. I was given some time to browse by the staff (I appreciate that a lot because there's nothing more intimidating than bei... See more
Company replied
Staff are excellent so helpful, products are great only just discovered this shop will be buying from again
We went in for a tin opener and came out feeling like we’d found a friend. The service was outstanding, friendly and informative and giving lots of options alongside explaining the various deals. It... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
388 reviews
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Good quality
June 29, 2026
Great customer service
Great customer service from extremely knowledgeable staff. Mel who served me was warm & welcoming. She took her time to understand what my needs were. I would definitely recommend ProCook Plymouth
June 17, 2026
Very pleasant shop and the staff are…
Very pleasant shop and the staff are always helpful
June 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Plymouth
We appreciate your positive feedback regarding our excellent customer service and fantastic deals; we are so happy you are pleased!
Helpful staff
June 19, 2026
Staff are extremely helpful
Staff are extremely helpful and have amazing knowledge. Would definitely buy from them again.
June 21, 2026
Reply from ProCook - Plymouth
We're so glad our staff were extremely helpful and knowledgeable! We appreciate your kind words and look forward to your next visit.
Recommended
First time visiting the shop, very helpful staff and had exactly what I was looking for. High end quality products but also some affordable mid-range too. Recommended.
June 20, 2026
Reply from ProCook - Plymouth
We're so glad you had a positive first visit! It's wonderful that our staff was helpful and you found exactly what you needed. We appreciate your recommendation!
The lady who served me was very helpful…
The lady who served me was very helpful and took time to explain to me about the product I wanted
June 11, 2026
A proper cookshop.
Friendly and helpful service from the moment you enter the shop. Well stocked and clean and tidy . Has everything you need for the kitchen and dining plus all the little odds and ends that you can’t normally find. A real bonus to have in Plymouth.
June 15, 2026
Staff are very welcoming
Staff are very welcoming, and don't follow you around, staff are very knowledgeable about there products,
June 14, 2026
Reply from ProCook - Plymouth
We're delighted you found our team welcoming and knowledgeable about our products. Thank you for your kind feedback!
Great shop and decent prices
June 13, 2026
Reply from ProCook - Plymouth
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
the staff was nice.
June 12, 2026
Very helpful staff
Very helpful staff. Good product. I would buy from there again if I need anymore.
June 6, 2026
Very clean well organised store with…
Very clean well organised store with professional and friendly staff.
The ladies were able to quickly assist me with my purchase of a mezzuluna. They explained the Think 25 process as I was buying a bladed tool.
I was not rushed and they were both helpful and patient with me when I entered my email incorrectly.
Very happy with the quality of the mezzuluna and look forward to using it.
Would highly recommend and plan to make further purchases in the future.
June 12, 2026
Staff in the Plymouth branch are always…
Staff in the Plymouth branch are always super friendly and very approachable. Always on hand to help, demonstrate and advise. This is my new favourite shop.
June 6, 2026
Great products helpful but not pushy…
Great products helpful but not pushy advice, friendly , considerate staff
June 1, 2026
Great staff and great products
The staff were really friendly and informative. The products are such high quality and come in a variety of colours which is great for matching any kitchen.
June 9, 2026
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