We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... See more
I walked in knowing I wanted to buy a stainless steel pan but little else. I was given some time to browse by the staff (I appreciate that a lot because there's nothing more intimidating than bei... See more
Company replied
Staff member was helpful, went and got me a boxed item , rather than off the shelf, she was polite , quick and efficient.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
391 reviews
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Good quality products
Good quality products, nicely explained instructions on upkeep.
Store personal was lovely, knowledgeable on what to buy and directed me to offer so I brought a extra pan for cheaper
March 21, 2026
Reply from ProCook - Plymouth
We're happy to hear that you found our products good quality and the instructions helpful. It's great to know our staff was lovely, knowledgeable, and directed you to a deal!
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our excellent advice and cheerful help.
Quality is another level, style 10/10.
Am absolutely over the moon with my pots and pans 100%.... quality is another level, style is 10 out of 10. And I cant stop buying the elite tri ply set !! Brilliant overall
March 10, 2026
Reply from ProCook - Plymouth
We're happy to hear that you are absolutely over the moon with your new pots and pans! It's great to know you find the quality and style exceptional. Thank you for your wonderful feedback!
Popped into the new shop at Drakes…
Popped into the new shop at Drakes circus to just have a look while passing. Came away with some new kitchen knives. Megan was a great asset to the shop and a very personable young lady.
March 17, 2026
Reply from ProCook - Plymouth
We're happy to hear that you enjoyed your visit to our new shop! We appreciate your kind words regarding our team member and your new kitchen knives. Thank you for your positive feedback.
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our friendly and knowledgeable staff.
Reply from ProCook - Plymouth
We appreciate you letting us know our staff was friendly and helpful and that you had a positive experience; it means a lot to our team.
Very efficient and pleasant staff
March 15, 2026
Reply from ProCook - Plymouth
We appreciate you letting us know our staff was efficient and pleasant; it means a lot to our team.
Very helpful staff …
Young lady in the shop was very helpful to finding us the right frying pan we were looking for.
March 10, 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful in finding the right frying pan.
Great products! Great service!
The lady who served us was very welcoming and was very knowledgable about all the products. Would definitely recommend Pro Cook 😀
March 7, 2026
excellent service and help
March 12, 2026
Very informative & helpful staff
March 12, 2026
Friendly and helpful staff
I found the staff friendly and well informed with useful advice and helpful tips. The range of products is good and the quality seems excellent
March 11, 2026
Lovely lady served me told me about a…
Lovely lady served me told me about a special buy that could have saved me some money on what I was buying unfortunately already had another salt and pepper grinder at home
March 10, 2026
Reply from ProCook - Plymouth
We're glad you enjoyed your experience and that our team member was helpful. We appreciate you bringing the special offer to our attention, even though you couldn't use it this time. Thank you for your positive feedback!
Friendly helpful staff
March 6, 2026
Really friendly helpful staff in the…
Really friendly helpful staff in the new Plymouth store
February 28, 2026
The whole feel within the store was…
The whole feel within the store was welcoming . Both members of the staff were happy and obliging
February 15, 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found the store welcoming and the staff happy and obliging.
Reply from ProCook - Plymouth
We appreciate you letting us know about the excellent service; it means a lot to our team that you are happy.
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