Pro-Heat Plumbing & Heating Ltd Reviews 129

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Proheat are an excellent firm in my opinion after being with them for 10 years plus as a landlord they are as good as can be . Sue is excellent also and is helpful . Anthony and Neil are good , engine... See more

Rated 4 out of 5 stars

Proheat came out to us two months ago to fix part of our heating system. My husband was then away and we started getting noises in the walls near my son’s nursery. I was naturally concerned. I spoke t... See more

Rated 5 out of 5 stars

We had our inefficient solid fuel central heating converted to oil fired. Pro-heat gave us all the info, a lower quote than the other company we tried and confidence that this was a decent company.... See more

Rated 5 out of 5 stars

My 90 year old Mum had boiler fail. Pro Heat were there within 24 hours and sorted new boiler and thermostat. Later on she had shower flood. Out within 45 mins then replaced faulty shower controls. T... See more

Company replied

Company details

  1. Gas Installation Service

Information provided by various external sources

Pro-Heat Plumbing & Heating Ltd. are your first choice for all domestic and business customer's central heating systems, gas services and plumbing requirements in Newark, Nottinghamshire & Lincolnshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Reliable

Reliable , very good workmanship , highly recommended

July 11, 2018
Unprompted review
Rated 5 out of 5 stars

We were very pleased with the…

We were very pleased with the workmanship The installation went in quite easily. and the pipework was installed in a very neat and tidy fashion

Our son Andy Watt who is doing our Improvements was also pleased with your firm as it was only the second time he and Rob Creasey had used you
We look forward to having a service plan with you

Robert Watt

July 9, 2018
Unprompted review
Rated 5 out of 5 stars

Pro Heat - great service and experience

Pro Heat fitted all new radiators for us, new pipework and annually serviced our boiler.

They were good to deal with and the office staff are cheery and tried to please and make diaries work.

The engineers were all perfectly competent and just got on with the job with no drama. They were swift to come back when one valve developed a slight leak and they fixed it free of charge.

I was perfectly comfortable to have various members of staff in the house with me when I was on my own and never felt uncomfortable or pressured.

Great company to work with! I wish you had a base in the SW where we live now.

July 5, 2018
Unprompted review
Rated 1 out of 5 stars

we had a quote from you a few years ago…

we had a quote from you a few years ago for a new central heating system which was not acceptable. We politely refused the quote but still years later we keep getting unwanted emails from you. Please stop contacting us!

July 3, 2018
Unprompted review
Pro-Heat Plumbing & Heating Ltd logo

Reply from Pro-Heat Plumbing & Heating Ltd

Dear Mr Dowdswell
Thank you for your review.
I am very sorry that we have upset you in this way. Checking our records on your account, we have only ever sent out one mail shot since 2014 plus this recent TrustPilot request. I will remove you from our database immediately.
Kind Regards

Rated 4 out of 5 stars

Friendly and efficient

Friendly and efficient. They have installed our new boiler and radiators on a new extension and have maintained the boiler since annually. This is done efficiently and effectively each time and I always know what the costs are up front.

June 29, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and Efficient Company

Very professional, efficient service. I would recommend 'Pro Heat Plumbing & Heating' if you are looking for a Professional job, which is carried out without being kept waiting.
I am impressed with the level of Customer Service from the Office Staff right through to the persons carrying out the work.

June 28, 2018
Unprompted review

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