Pro-Heat Plumbing & Heating Ltd Reviews 129

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Proheat are an excellent firm in my opinion after being with them for 10 years plus as a landlord they are as good as can be . Sue is excellent also and is helpful . Anthony and Neil are good , engine... See more

Rated 4 out of 5 stars

Proheat came out to us two months ago to fix part of our heating system. My husband was then away and we started getting noises in the walls near my son’s nursery. I was naturally concerned. I spoke t... See more

Rated 5 out of 5 stars

We had our inefficient solid fuel central heating converted to oil fired. Pro-heat gave us all the info, a lower quote than the other company we tried and confidence that this was a decent company.... See more

Rated 5 out of 5 stars

My 90 year old Mum had boiler fail. Pro Heat were there within 24 hours and sorted new boiler and thermostat. Later on she had shower flood. Out within 45 mins then replaced faulty shower controls. T... See more

Company replied

Company details

  1. Gas Installation Service

Information provided by various external sources

Pro-Heat Plumbing & Heating Ltd. are your first choice for all domestic and business customer's central heating systems, gas services and plumbing requirements in Newark, Nottinghamshire & Lincolnshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Caring for my 90 year old Mum ! :-)

My 90 year old Mum had boiler fail. Pro Heat were there within 24 hours and sorted new boiler and thermostat. Later on she had shower flood. Out within 45 mins then replaced faulty shower controls. Then Mum had outside water tap leak. Again they responded within the hour and replaced pipework. Can't thank them enough for prompt and caring response. Will recommend 100%! :-)

June 21, 2018
Unprompted review
Pro-Heat Plumbing & Heating Ltd logo

Reply from Pro-Heat Plumbing & Heating Ltd

Thank you for your kind words. Glad to be of service.

Rated 5 out of 5 stars

Further to finding a leaking main stop…

Further to finding a leaking main stop tap, I contacted Pro- Heat Heating & Plumbing Ltd who arranged for an engineer to visit within a hour. The problem turned out to be a lot more complicated but was completed in a very satisfactory manor. I will of course recommend them to all of my friends.
B. Pask

June 21, 2018
Unprompted review
Rated 1 out of 5 stars

Charged even without being able to connect the boiler gas

The engineer came in, was unable to re-connect gas. Said loads of parts be needed. Had to get another company which immediately re-connected gas with no additional parts. Unacceptable, as was still charged for the visit. You should be ashamed.

June 21, 2018
Unprompted review
Pro-Heat Plumbing & Heating Ltd logo

Reply from Pro-Heat Plumbing & Heating Ltd

Dear Customer
Here at Pro-Heat we take our responsibilities toward customer safety very seriously
Your gas installation was deemed unsafe by our engineer and by Transco which is why we were unable to restore the gas supply. If you require any further information please contact us or Gas Safe Register directly.

Rated 5 out of 5 stars

Excellent Company

Company themselves were excellent and very helpful and informative. Supplier issues need resolving though or this might impact onto pro heat through no fault of their own. Wouldn't hesitate to contact or use again

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and experienced

Professional and experienced. The replacement gas boiler was not cheap but it does do what is printed on the tin and Pro-Heat did a concise and efficient job of executing its installation.

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

A professional organisation

We have used this company for oil boiler advice, installation & servicing over a long period of time, where they have provided excellent service. Their knowledgably-qualified employees have been found to be reliable trustworthy & have always carried out our annual service to an excellent standard & left the situation clean & tidy.
We have no hesitation recommending & in-fact have done so, to many friends & neighbours who have been pleased with the quality of workmanship & service provided.

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Pro Heat recommendation

Pro Heat have done work for us on our own home and do all the service and maintenance of our rental properties. Everyone we have dealt with from the office team through to the gutters have been professional, friendly and given excellent customer services.

Thanks to the Pro Heat Team

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Pro-Heat, Newark

We have usually dealt with David Shiel for our central heating servicing etc. and thank him for his work, helpfulness and courtesy.

June 21, 2018
Unprompted review

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