Proheat are an excellent firm in my opinion after being with them for 10 years plus as a landlord they are as good as can be . Sue is excellent also and is helpful . Anthony and Neil are good , engine... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Proheat came out to us two months ago to fix part of our heating system. My husband was then away and we started getting noises in the walls near my son’s nursery. I was naturally concerned. I spoke t... See more
We had our inefficient solid fuel central heating converted to oil fired. Pro-heat gave us all the info, a lower quote than the other company we tried and confidence that this was a decent company.... See more
My 90 year old Mum had boiler fail. Pro Heat were there within 24 hours and sorted new boiler and thermostat. Later on she had shower flood. Out within 45 mins then replaced faulty shower controls. T... See more
Company replied
Company details
Information provided by various external sources
Pro-Heat Plumbing & Heating Ltd. are your first choice for all domestic and business customer's central heating systems, gas services and plumbing requirements in Newark, Nottinghamshire & Lincolnshire.
Contact info
29 Newark Business Park, NG24 2EG, Newark, United Kingdom
- 01636647002
- dcraven@proheatnewark.com
- www.proheatnewark.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent, reliable and prompt service provided over the years. I would recommend this company anytime.
Excellent workforce
Excellent workforce most of whom have been with the company for a long time having been apprentices. Neat and tidy workers. Highly recommended.
Excellent service all round
Very good company
Very good company, great service!
Keep up the good work.
Fantastic company very helpful and…
Fantastic company very helpful and reliable
Pricing up for New Boiler and other work.
There was no friction but representative was not as thorough as I expected him to be for the project being quoted for. In consequence business went else where.

Reply from Pro-Heat Plumbing & Heating Ltd
Good local service
Good local service. Would highly recommend this firm to anyone.
Annual boiler servicing.
I use this company for my annual boiler service and have always found their prices competitive and their fitters pleasent and professional..
Was about to charge me 2k more than…
Was about to charge me 2k more than elsewhere, for the same thing

Reply from Pro-Heat Plumbing & Heating Ltd
Excellent 5*
Excellent 5*, the young man who fixed my immersion heater made no mess and completed in a timely fashion, turned up on time. I think this was a difficult job handled very professionally, would recommend.
Excellent service
Excellent service. They put right the faults the original boiler installer had made (who didn't want to service it).
Straightforward service
I was very pleased with the service from Pro-Heat. They arrived to discuss our requirements on the day and at the time agreed, and the plumber arrived to carry out the work on the arranged day and the arranged time. The plumber worked very hard all day to get the work finished within the timescale. He did a very neat installation and tidied up after the work was finished.
I have used Pro-Heat Plumbing & Heating…
I have used Pro-Heat Plumbing & Heating on several occasions now for boil servicing and repairs and they have always been brilliant. Super reliable, very friendly & professional service and fair prices too. Would definitely recommend them.
Excellent price
Excellent price, availability , customer friendly staff
No follow up after a query
I phoned up to ask why I hadn't got the system I asked for and no one has got back to me as promised

Reply from Pro-Heat Plumbing & Heating Ltd
Good but could significantly improve with work control systems in place
Installers very helpful and pleasant and work finished on time. However there seems to be no check process in place to ensure all work has been done correctly. In this case a new combi boiler was installed and the room thermostat removed so there was no way to control room temperature. Pro-Heat did respond quickly to remedy the problem and install the required wireless thermostat. However that was bodged as the receiver was placed on the wall near the boiler and connected by cable to the boiler. That required the boiler bottom plate to be left off. Several requests to Pro-Heat to replace the plate went unanswered. Finally I contacted Worcester Bosch, (email copy to Pro-Heat) who sent a FOC bottom plate. Before that could arrive Pro-Heat sprung into action, moved the receiver to inside the boiler, where it should have been, and installed the bottom plate

Reply from Pro-Heat Plumbing & Heating Ltd
Excellent service from start to finish
Excellent service from start to finish. The employees were extremely polite and tidy in their work. I would definitely recommend this company
Efficient
Efficient. Did the job and when I lost my certificate they replaced it for me a few weeks later. Would recommend.
Boiler replacement
Very helpful staff. Quick and professional service. Would use again.
Great service
Great service, very profesional. They left the house clean and tidy after installing a new boiler . It wasn't a straight forward job but they completed it in the time quoted and for the price quoted. The boiler has run perfectly since instalation. We have reccomended Pro Heat tomany of our friends, two of them have had new boilers fitted and both were as happy with their service as we were.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







