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Rated 1 out of 5 stars

I'm thinking these guys are thieves until they return my £154 credit I bought then shutting down their service within 2 weeks from purchase. Supposedly will reimburse but now almost 2 months and t... See more

Company replied

Rated 5 out of 5 stars

Great website to order halal food. Massive offers including up to 100% credit rebate offers and consistently 30-50% off offers. Hope those offers don't change when website becomes more well known beca... See more

Rated 4 out of 5 stars

They give great offers and call you to confirm that the order has been accepted by the restaurant and how long the food will take. I find them reliable. Down points however are that their list of re... See more

Company replied

Rated 1 out of 5 stars

Horrible service, blame customers when they made a mistake. Originally operated as halal eats. They admitted to their mistake but refused mu refund, when finally said they will refund me, they lie... See more

Company replied

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Hungry? Order delicious takeaway online from great restaurants serving niche cuisine from vegan, low calorie, halal, kosher and more with fast delivery straight to your home or office


Contact info

2.4

Poor

TrustScore 2.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order No 6201 Great Service

Order No: 6201 Great Service Excellent discount offers from Pronto Eat Need to add more local Restaurants

May 3, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks for a great review Amir! We're working hard to add more restaurants.

Rated 5 out of 5 stars

Pronto eats continously suprises me....

Pronto eats continously suprises me with new offers and vouchers and credit and also even gives you 100% of your order from time to time, it also has local great quality resteraunts, my fav being madina grill.

April 29, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks for the great review! Don't forget to tell your friends and family.

Rated 5 out of 5 stars

Excellent service

April 28, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks for the review . We need today's order number from the discount shop order as stated on the campaign for you to get the reward.

Rated 5 out of 5 stars

Great service with quick delivery

Great service with a verity of food selection available. Quick and reliable with unbeatable offers. Customer service is also excellent and helpful with any queries.

#6202

April 28, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks for the great review

Rated 5 out of 5 stars

Great service

Great service, very quick. Ref #6204

April 28, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks Samira for the 5 star review

Rated 5 out of 5 stars

Highly Recommend

Highly Recommend. Quick and reliable
#6199

April 28, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Appreciate your comments on our service, thank you!

Rated 4 out of 5 stars

Must try food ordering service

Offering great offers and good selection of restaurants. Getting better with adding more restaurants but can do with more choices.

Order #6179

April 28, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks for the review, the team is working hard to bring more restaurants online!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and prompt.
Order ref#6111

April 28, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks for the review . We need today's order number from the discount shop order as stated on the campaign for you to get the reward.

Rated 1 out of 5 stars

Fantastic..

I'm thinking these guys are thieves until they return my £154 credit I bought then shutting down their service within 2 weeks from purchase. Supposedly will reimburse but now almost 2 months and their service is not running.

They are the same people behind halal eats.

Shameful

April 28, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks Murad for the review! We need your order number for the promotional credit award.

Rated 5 out of 5 stars

Fantastic platform for halal cuisines

Great website to order halal food. Massive offers including up to 100% credit rebate offers and consistently 30-50% off offers. Hope those offers don't change when website becomes more well known because it is a major selling point. Will only get better with additions of more restaurants. Highly recommend.

March 23, 2019
Unprompted review
Rated 4 out of 5 stars

They give great offers and are reliable

They give great offers and call you to confirm that the order has been accepted by the restaurant and how long the food will take. I find them reliable. Down points however are that their list of restaurants are very limited and mostly based in Tower Hamlets. The restaurants they do have are quality eateries, some of which are now my favourite take away places.

Order Ref #3907

March 22, 2019
Unprompted review
Pronto Eat logo

Reply from Pronto Eat

Thanks Ivy for the review, we're working very hard to get more eateries on board!

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