I'm thinking these guys are thieves until they return my £154 credit I bought then shutting down their service within 2 weeks from purchase. Supposedly will reimburse but now almost 2 months and t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great website to order halal food. Massive offers including up to 100% credit rebate offers and consistently 30-50% off offers. Hope those offers don't change when website becomes more well known beca... See more
They give great offers and call you to confirm that the order has been accepted by the restaurant and how long the food will take. I find them reliable. Down points however are that their list of re... See more
Company replied
Horrible service, blame customers when they made a mistake. Originally operated as halal eats. They admitted to their mistake but refused mu refund, when finally said they will refund me, they lie... See more
Company replied
Company details
Information provided by various external sources
Hungry? Order delicious takeaway online from great restaurants serving niche cuisine from vegan, low calorie, halal, kosher and more with fast delivery straight to your home or office
Contact info
University of East London, 4-6 University Way , E16 3RD, London, United Kingdom
- 020 7193 2093
- support@prontoeat.com
- www.prontoeat.com
People also looked at
it's a still up and coming with a few…
This is an up and coming with a few things still need to be improved but it's good place to get your food from local restaurant's and takeaways.
March 22, 2019
Unprompted review
Reply from Pronto Eat
Thanks for the review, you'll see further improvements with our App launch and additional eateries coming soon!
A win win situation
Best place to order food from all the local takeaways and get credited for ordering! Win win situation
Order no. 4068.
March 22, 2019
Unprompted review
Reply from Pronto Eat
Every little helps...thanks for the 5 star review
Great service
Great service, great food and quick delivery.
order ref#4287
March 22, 2019
Unprompted review
Reply from Pronto Eat
Thanks Nuressa, appreciate your feedback. Don't forget to update your order number on the review to claim a little treat on us.
very good place to order from
very good place to order from, friendly customer service. maybe add more restaurants and take outs
March 22, 2019
Unprompted review
Reply from Pronto Eat
Thanks for the review, the team is recruiting more eateries...watch this space! Don't forget to update your order number Maisha to claim a treat from us.
Avoid
poor experience - the food was 30 minutes late, cold.
Since I made a transaction with Pronto Eat, my card details have been stolen. Their customer service is atrocious. Probably a call centre far far away.
February 19, 2019
Unprompted review
Reply from Pronto Eat
Jean, thank you for your review and your deliberate attempt to defame Pronto Eat given the fact you haven’t ordered from us! If you have indeed ordered through Pronto Eat, we would like you substantiate your order and submit your proof of purchase via email to support@prontoeat.com. Our site operates encrypted payments and we do not store any payment details, you would know this had you really used our service and as such your outlandish fake review has bee dually reported to Trust Pilot.
Great company
Good choice of eating places.
Great service and offers
Already recommended many people and will continue to do so.
February 17, 2019
Unprompted review
Reply from Pronto Eat
Thank you for a wonderful review.
Great platform
Great platform
Just wish there was more restaurants to choose from.
Fantastic deals all the time, great value for money.
And good contact centre that respond very quickly whenever there are issues.
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks for the review Soyfur, more restauarants will be added soon!
First time ordered from very good…
First time ordered from very good discount will recommend
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks, look forward to your recommendation.
Reply from Pronto Eat
Thanks Saddique, glad you enjoyed the Pronto Eat experience.
Good service will use again
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks for the review.
Excellent takeout service
Great service and restaurants attached. On top of that great discounts available
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks for a great review Anwar
Reply from Pronto Eat
Thanks Rukun, we aim to please!
Platform could be much better
Platform could be much better. Good service
February 16, 2019
Unprompted review
Reply from Pronto Eat
Totally agree, you'll see an improvement when we release the mobile apps.
Very good service who respond to…
Very good service who respond to queries very fast. Excellent offers all the time. Need a few more restaurants added to recieve the 5 stars. Overall very satisfied.
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks for the great review. We're working on adding more restaurants and over the next few weeks you'll see further additions.
The best deals out there
The best deals out there, used to be a regular on Justeat but now will always order on Pronto. 5 stars from me..
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks Farzana, do tell your friends and family about Pronto Eat :-)
Much better than deliveroo but service…
Much better than deliveroo but service charge keeps increasing which is fustrating
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks for the review Mohammad. Our Service fee has increased and this is re-invested back to ensure we can bring you more offers and better customer experience through investment into the platform.
Good to see they regularly update you…
Good to see they regularly update you with offers
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks for the review Fahim.
Always have the best deals
Always have the best deals! Please please take out just eat lol.
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks for Naazim for the review.
Lots of good offers and they care about…
Lots of good offers and they care about their customers, very pleased.
February 16, 2019
Unprompted review
Reply from Pronto Eat
Thanks Masud for recognizing our service standards.
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