Property Moves | Letting Agents in Brighton & Hove Reviews 

761
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff members for being exceptionally helpful, kind, and professional during property viewings, relocations, and daily management tasks. Customers also deeply appreciate the prompt communication, attentive listening, and highly efficient handling of various maintenance requirements and administrative paperwork. Some people mentioned that the dedicated team consistently goes above and beyond to ensure smooth processes, offering truly reliable support for both landlords and tenants alike. Reviewers consistently noted that any arising concerns or problems are addressed and resolved very quickly, making the entire renting journey remarkably stress-free, smooth, and pleasant.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, reliable, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, frequently expressing appreciation for super quick... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free, fast, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges... See more

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied

Rated 5 out of 5 stars

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my cal... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied


Company details

  1. Apartment Rental Agency
  2. Condominium Rental Agency
  3. Property Management Company
  4. Real Estate Agency

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

761 reviews

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5.0

All reviews

(761)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

The usual prompt service

Once again when it matters, Shelby from property moves has dealt with my problem quickly and effectively, nothing is a problem with the team at property moves.
Thank you.

August 27, 2025
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Rated 5 out of 5 stars

Property Moves and the team are…

Property Moves and the team are absolutely amazing. Communication with them, especially Shelb, has been second to none. I always hear back promptly, and any requests are forwarded to the landlord without hesitation. Everyone is friendly, helpful, and always on hand to address any needs. I’ll be very sad to no longer have them as my letting agent, as finding a decent one that’s genuinely there to help is extremely difficult!

August 22, 2025
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Rated 5 out of 5 stars

Great service great help

Great service great help

August 16, 2025
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Rated 5 out of 5 stars

Outstanding service for both Landlord & Tenant

Here’s the revised version:

⸻

As a landlord, I’ve found Jill and the team
to be fantastic – always professional, friendly, and easy to deal with. Property Moves make the rental process smooth and continue to handle any maintenance issues quickly, benefiting both myself and the tenant. Highly recommend!

August 16, 2025
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Rated 5 out of 5 stars

Very professional

I used Property Moves to look for rental flat recently and found them very helpful and professional. I particularly liked the polite and friendly customer service, both in person and online. I also found the emailed reminders about viewings I had booked very helpful. I would definitely use this service again.

July 19, 2025
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Rated 5 out of 5 stars

5* Service

We were in a bit of a dire situation with our old flat and needed to move as quickly as possible, both Dan & Jess made the process so much easier and stress-free. They were extremely professional, and got back to us quickly with any queries we had. We are absolutely in love with our new flat, and we are so glad we had Dan & Jess to help us. Couldn’t be happier with the service we’ve had!

July 14, 2025
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Rated 5 out of 5 stars

Excellent prompt service

Emailed on Tuesday afternoon to report a problem with my front door bell for the entry system. Wednesday morning and engineer called and fixed the problem in about 15 minutes.

July 16, 2025
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Rated 5 out of 5 stars

Immediate action

Any issues I’ve had have been resolved quickly and competently, with no fuss nor bother.
Particular thanks go to Jill Brewster who seems to work a 25 hour day.

July 1, 2025
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Rated 5 out of 5 stars

5* service

I have used property moves - specifically Jez and Jill - for over a decade! They are the most responsive, helpful and organised estate agents I have ever met! I would be lost without them. Couldn’t rate them highly enough.

July 9, 2025
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Rated 5 out of 5 stars

Jill is brilliant!

Jill is brilliant!!
If there is an issue she will get it sorted asap!!
What more can one ask?
Very fortunate to have Jill only a phone call away.

July 10, 2025
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Rated 5 out of 5 stars

Jez was absolutely amazing with our…

Jez was absolutely amazing with our viewing. Went above and beyond to let us know about the property and area, and whilst we didn't go for it, we wouldn't hesitate getting back to him in the future.

July 7, 2025
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Rated 5 out of 5 stars

Professional and kind all the way!

Jez and Daniella were always friendly and informative, keeping us in the loop of how our rental agreement was going and making sure we felt comfortable during the process. While there were some initial misunderstandings about the specifics of the property we were looking to rent, these were quickly and efficiently cleared up and both of them helped us get ready for our new home. They were very understanding and helped us every step of the way to make the move smooth and comfortable. Would definitely recommend to anyone who is looking to find a new home!

June 6, 2025
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Rated 5 out of 5 stars

Best letting agent I've ever had

Best letting agent I've ever had. So quick to try resolve any issue - excellent communication, genuinely will go out of their way to help you. Everything has been so smooth with them - special shout out to Jill, super helpful.

July 1, 2025
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Rated 5 out of 5 stars

Great agency

Great agency . Talked through everything with us in detail and were really helpful along the whole process. Jez was great to speak to!

June 30, 2025
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Rated 5 out of 5 stars

Property Moves

Property Moves is a great company with great teamwork. Every single agents perform well, sort out things quickly and support guest a lot.

June 21, 2025
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Rated 5 out of 5 stars

Friendly & great communication

My partner and I used Property Moves for the first time and are incredibly pleased. Bradley and Daniella made the process very easy and were always quick to communicate with us. Would highly recommend!

June 16, 2025
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Rated 5 out of 5 stars

Agency Recommendation

Professional friendly staff at all times - introduction to good builders - always kept up to date with any repairs and yearly checks that are necessary. -

June 17, 2025
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Rated 5 out of 5 stars

Friendly and professional property managers.

We have used Property Moves for letting our flat for 17 years and they have been great. Their communication is fast and friendly and any issues get sorted very quickly and professionally. We chose them because we had heard good things about how they treated their tenants as well as landlords. Our managing agent is Jill and she pretty much oversees all issues. She's lovely - thanks guys for a great experience.

June 16, 2025
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Rated 5 out of 5 stars

Excellent service from Property Moves!!!

We've used Property Moves for around 4 years to manage our rental flat. They are proactive, responsive and efficient in all communications and actions.
In particular we deal with Jill Brewster who is so responsive and helpful I'm not sure she ever sleeps!
We are very happy with the service we get from PM, and would thoroughly recommend them, as we have to others looking for a managing agent.

June 13, 2025
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Rated 5 out of 5 stars

Very satisfied with Property Moves over many years.

Property Moves have managed my flat in Hove since 2008. I have found them to be easy to contact, responsive and professional in their approach. Even when things go wrong - as they inevitably will over a long period of letting - I have found them to be quick and helpful in resolving the matter.
I have no hesitation in recommending the team if you are considering letting a property or are thinking of transferring from another letting organisation.

June 14, 2024
Unprompted review
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