Pro Sound Gear Reviews 109

Very impressed. They hooked up a killer deal. New Allen & Heath Xone 92 for $999... they said if i used a certain code they'd send a new one instead of a B Stock item (still a great price for a warrantied BSTock.. anyway i was skeptical. They adjusted the delivery options for me so FedEx would hold it at a FedEx location so i could pick it up when i wasn't at work.
got the box.. opened it and sure enough. BRAND NEW UNOPENED Xone 92. Sounds great.. Great customer service. Very responsive. I"d do business with them again any day.

GREAT CUSTOMER SERVICE. SHIPPING ARRIVED EARLY. PRODUCT WAS GOOD. PRO X NOT SO FOND OF ITS PRODUCT. BUT OVERALL GREAT COMPANY TO BUY FROM I WOULD RECOMMEND ALL DJS TO SHOP HERE BEST PRICES NATIONWIDE.

I bought the EKX duo package and didnt receive all my packages after calling and emailing numerous times they shipped the rest of my products and the boxes were damaged and one speakers had a large dent in the grill and one handle was damaged (this is almost a thousand dollar speaker by the way) and I still havent got a reply back and also the mounting poles that was supposed to come with the package I still havent recieved. This is the most expensive purchase I have made on a sound system and is by far my worst buying experience and I will never buy or recommend buying from pro sound gear

Excellent customer service! Thanks again!

Love the service and the swiftness of my delivery

Awesome customer services experience, bundle packaging, and pricing. I purchased two Rane Twelve and cant wait for my next purchase. I highly recommend PSG for your equipment needs.

Loved the chat window while shopping. Alex, the support agent, was able to give a quick pricing and bundle for the product I needed. There was confusion that he was able to sort out

Product arrived fast and was packed well and better then described i cant complain at all, Thanks team.

Alex found the information I needed and helped correct the shipping issue. Thanks!

Alex was great and answered every question I ask of him! A little more research and I’m a new customer of “prosoundgear.com”.

Alex was great in responding to my questions. Fast and efficiently.

Excellent shop to buy anything you need for Proaudio. Alex is the best guy around to close deals, the customer service is in fact excellent I got troubles with one of my orders and Alex just fixed it in two minutes.

Keep going guys!

Customer Service was excellent as well as response time and delivery of items which were in Mint Condition! I will definitely order from these guys again!

The mixer arrived on time but without the case .When I contacted Pro Sound Gear they waisted no time shipping the case and it arrived the next day. Great Customer Service.

Very good service, they will help you to get a very good deal

Great deal on keyboard plus quick service. Their staff was very helpful also. Just love their service.

Well where do I begin?! I did the 36 month payment plan for an alexsis strike pro and other extras....that was back on October 11th, I waited a couple days and I contacted pro sound through email asking about the shipment day, well they responded promptly and told me the drums were damaged and that, that was the last they had and had to wait for the next shipment to come in, no idea when the shipment would be in. I waited a couple days and sent another email about any idea on the shipment that they would be receiving, they got back and said the 31st of October so I was like cool. I soon after that email got an email from them saying it was shipped via fed x, will be delivered by the end of the day on nov 1st. Well the end of the day came and went and no equipment, checked the delivery status and it changed to pending delivery, I was like what the heck so I sent an email and they responded with the same email your package was damaged!! I was hot! So I called the place and the guy was telling me I could cancel my order or wait till this Wednesday because product was damaged I could barely understand the guy, not his fault but I hung up and left an email with my loan company about this, seems fraudulent to me!!

They are absolutely the best sound gear company I dealt over the years. Since the past one and half year I no longer bother to comparison shop cause they consistently beat every price. Their selection is huge and their customer service is beyond excellent.