I had a great experience buying with Prospect. The service was excellent, with clear communication and support provided throughout the entire process, which made everything much smoother and less... See more
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For over 35 years, we've helped people buy, sell, let and rent across the Home Counties. For us, it's never just property. It's homes, investments, futures. That’s why we treat every property and every property journey as if it's our own. No false claims. No poor communication. Just the hardest work and uncompromising standards. Knowing the difference we make to our clients' lives is what makes us proud to deliver Property. Properly. We operate across Berkshire, Surrey and Hampshire through 10 connected offices in Aldershot, Bracknell, Farnborough, Maidenhead, Reading, Sandhurst, Staines, Warfield, Winnersh and Wokingham.
24 King Street, RG1 2HE, Reading, United Kingdom
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I have used several estate agents over the years and Prospect Estate Agency has genuinely been the best experience by far.
In particular, Nikki Gardener has been outstanding throughout. She is professional, efficient, responsive and always keeps the landlord’s best interests in mind while still being fair and reasonable to tenants. Communication has been clear and prompt from start to finish and issues are dealt with quickly without unnecessary delays or excuses. Honestly I struggle to find anything to complain about which is rare these days. Managing property can often be stressful but Nikki and the team have made the whole process much smoother and more manageable. Highly recommended.
I rented my flat through Prospect and had a really positive experience.
Nikki Gardner has been really helpful and professional throughout. She has always been friendly, clear in her communication and quick to respond whenever I’ve had any questions. I really appreciate her support and would happily recommend Nikki and the team at Prospect. Thank you, Nikki.
Nikki Gardner is always available and helpful!
Nikki Gardner has been my main contact at Prospect and she has always made any queries I have had easier. I have found her to be friendly, helpful and knowledgeable over several years, so has always been a pleasure. Well worth 5 stars.
Nikki Gardner and the whole Prospect team have always been excellent. Prospect Lettings have managed my properties for nearly 10 years, and I highly recommend them! Thanks again Nikki and Prospect 5 Stars.
Really happy with the service I received from Prospect Estate Agency. Nicola Dixon MARLA was so helpful, friendly and easy to talk to throughout. She answered all questions and made everything feel a lot less stressful. Thank you again for all your help 😊
I’ve had a great experience working with Prospect, and especially with Nikki. She has been consistently helpful, responsive, and proactive with any queries or maintenance issues. Her communication is always clear and friendly, and she genuinely goes the extra mile to support both landlord and tenant.
We have only been with Nikki Gardener for 11 month a difficult situation has happened. Options were suggested and we made our decision.
I feel confident it’s been left in Nikki’s hand to resolved the issue with minimal stress. For everyone concerned
As a tenant, Nikkl Gardiner at prospect lettings,is always very polite happy and very helpful, she makes our letting experience very easy going,thank you Nikkl for all you do for us.
Since I started interacting with Nicola Dixon on the property management team , emails and phone calls have been dealt with a quick swift response , before they were very late in dealing with issues whatever they came up. Things have now been better with letting my property since I’ve been dealing with Nicola.
Excellent Nikki my property manager has always been there when I need assistance.
I can’t praise Nikki Gardner enough. She’s highly responsive, calm and provides useful solutions. A true professional.
Nikki Gardner is great. Always ready to help and assist whenever we need anything.
We have had a very positive exprience working with Nikki Gardner. I highly recommend her. It has been a great experience working with Nikki!
We had a really good experience with the lettings team, particularly Nikki. She was very helpful, quick to respond, and proactive in getting things resolved. The whole process was handled smoothly and efficiently. Would highly recommend.

Reply from Prospect Estate Agency
Prospect have been managing my property for over 12 years. They have been excellent, particularly Nikki and Matteo
I always find Nikki to be extremely helpful in co-ordinating any rental property issues with trades that need to carry any work. Nikki makes my life as a landlord so much easier!
Prospect have successfully managed one of our Buy-to-Let properties over the last 10 years.
We have found Nikki Gardner (of Prospect) to be very competent, professional and efficient in managing the property; checking the condition, obtaining maintenance quotes, and liaising with the tenants and ourselves
Nikki Gardner has been my property manager for a number of years now providing a fully managed service for my two properties. She is very efficient in advising of any issues brought to her attention and arranging rectification works to be carried out which is perfect for my situation as I now live in Somerset following retirement. On the rare occasion Nikki is not around e mails are picked up by a colleague and responded to in a timely manner. All together a first class serivce and highly recommeded if you are thinking of letting property.
Nikki is our property manager and she is just fab! Always goes over and above and we would be lost without her!
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