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iMobile Pro Tech Experts Reviews 

2,393
•
TrustScore 4.5 out of 5

4.6

Mobile Phone Repair Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making interactions smooth and stress-free. Many highlight the exceptional service, noting that everything from data transfer to phone setup is handled efficiently and with clear explanations. People are also impressed with the reasonable pricing for both products and repairs, often finding costs lower than expected. However, some customers experienced issues with product quality, such as a significant drop in battery health after a service or a screen replacement that was not properly fitted and faulted quickly. Despite these occasional setbacks, the company promptly remedied problems when brought to their attention, often at no additional cost.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service, often highlighting the speed and efficiency of repairs and... See more

Product

Users describe ambiguous interactions with product, with many customers appreciating the great selection of... See more

Price

Reviewers mention positive feedback about price, consistently highlighting that prices are very good and... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the I Mobile Bromley branch to buy my new Samsung S25 Ultra, and the service was absolutely exceptional. The team looked after me for over an hour and a half, transferring all my data fr... See more

Rated 5 out of 5 stars

Bought a new iPhone. Confess to being a bit worried when we realised this isn't an official Apple Store but the service we received was way better than we'd experienced in the official stores and we... See more

Rated 5 out of 5 stars

Brilliant Service, Went in to get my screen replaced as the Touch screen had stopped working. The guy had it for a few minutes gave it back and said all done!!!...Couldnt believe it as id tried everyt... See more

Rated 5 out of 5 stars

Went into the Wakefield branch to get a battery replacement and was told that It wasn't necessary - just a new back glass from where I'd attempted a dodgy repair myself! Half the price I thought it... See more

Company details

  1. Mobile Phone Repair Shop

About iMobile Pro Tech Experts

Written by the company

iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products

With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.

We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.

Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.

We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.

We offer a wide range of smartphones and electronic gadgets at unbeatable prices.

We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.

We do a quality inspection of all our products before listing them for sale

You can always find the one you like, and we will provide you with the best price.

We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.

With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.

We are committed to taking care of your devices.

Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!

Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.

With iMobile, you can buy with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,393)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.

Brought my phone in for two repairs which were both botched jobs, however the second being worse, suddenly, my battery doesnt work, doesnt charge, doesnt hold power, but this wasnt an issue until afterwards. My battery health was 15% lower after the service, explain that one.

June 26, 2025
Unprompted review

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