I visited the I Mobile Bromley branch to buy my new Samsung S25 Ultra, and the service was absolutely exceptional. The team looked after me for over an hour and a half, transferring all my data fr... See more
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About iMobile Pro Tech Experts
Written by the company
With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.
We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.
Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.
We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.
We offer a wide range of smartphones and electronic gadgets at unbeatable prices.
We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.
We do a quality inspection of all our products before listing them for sale
You can always find the one you like, and we will provide you with the best price.
We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.
With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.
We are committed to taking care of your devices.
Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!
Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.
With iMobile, you can buy with confidence.
Contact info
United Kingdom
- www.protechexperts.co.uk
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Sumair
Sumair, he is welcoming , polite, always smiling even when l try to get him angry , he is fast at what he does and does it perfectly 👌

Reply from iMobile Pro Tech Experts
Came in sorted my phone in 1 minute
Came in sorted my phone in 1 minute

Reply from iMobile Pro Tech Experts

Reply from iMobile Pro Tech Experts
Customer service was spot on very…
Customer service was spot on very friendly

Reply from iMobile Pro Tech Experts

Reply from iMobile Pro Tech Experts
Raja gave the most FABULOUS service
Raja gave the most FABULOUS service. I’m so pleased and will highly recommend him to all.

Reply from iMobile Pro Tech Experts
What great service
What great service! I'm a journalist and I was looking for a way to record telephone calls - with the interviewee's permission, of course. One of the big phone providers told me I would have to buy a sim card which would cost me £60 for a year. I went into imobile just on the off chance - and Kumar was brilliant. He knew his stuff. He showed me the button on my iphone 15 pro which means I can record calls at no cost! Now why couldn't my provider have done that?

Reply from iMobile Pro Tech Experts
Very friendly and welcoming staff very…
Very friendly and welcoming staff very helpful

Reply from iMobile Pro Tech Experts
it has been the best purchase…
it has been the best purchase experience i have ever had, they helped me to find exactly what i was looking for.

Reply from iMobile Pro Tech Experts
I Mobile Worth a Visit
Very friendly Staff who know exactly what they are doing. Sorted my phone out properly and swiftly too.

Reply from iMobile Pro Tech Experts
Would give 0 stars but unfortunately…
Would give 0 stars but unfortunately can’t went to the shop and brought a 12 pro max for £400 brought it through Klarna as needed a phone but couldn’t afford it outright phone has had to have 3 new screens as keeps glitching when in today only for them to tell me it has water damage for last time I went there (didn’t get told this last time) they r now saying they can’t do anything about my phone I need a working phone due to health issues after telling them multiple times this phone isn’t in working order all I got was dirty looks and aggressive behaviour towards myself I told them I would put a bad review online due to this and they then banned me from the store DO NOT GO TO THIS SHOP they are also robbing people blindly I could of gone to Facebook for this phone and got it cheaper (didn’t know this time of buying the phone in store) this phone was refurbished and is very bad quality doesn’t even work like a phone should
Store Manager Fahad is Very good in…
Store Manager Fahad is Very good in store. Always helpful and friendly.
Prices are very cheap and service is great. Definitely recommend immobile to everyone

Reply from iMobile Pro Tech Experts
Problem with USB C connector
I had a problem with the USB C connector on my phone. The repairman sorted it out in no time. He didn't even charge me for the job. Great bunch of guys. Great service and very knowledgeable.

Reply from iMobile Pro Tech Experts
PS5 bundle with NO COD Black…
I ordered a PS5 bundle with COD Black Ops. It came promptly with good communication leading up to the delivery. When it was opened on Christmas Day there was no game included. I have emailed and left messages at least 5 times since but have had no response. I just want someone to contact me to sort this issue out.

Reply from iMobile Pro Tech Experts
Shop with Sumair at Imobile
Sumair has got excellent customer service skills. Kind and patient with customer. He will listen and ensure all customers needs are meet according
Quality products. Happy with the service

Reply from iMobile Pro Tech Experts
Honest and straight forward advice given
Honest and straight forward advice given

Reply from iMobile Pro Tech Experts
Amazing customer service
Amazing customer service, Raja was so Good, Coming back for sure

Reply from iMobile Pro Tech Experts
Ordered a present for Christmas on 30…
Ordered a present for Christmas on 30 Nov and the only correspondence I received was a text confirming the order was placed.
No further updates re dispatch, no tracking no etc.
It wasn't until I saw the funds refunded two weeks later I realised the order must have been cancelled. No correspondence from this company in the interim except for marketing emails I didn't sign up for.
Was tempted to make this a 2-star review as I actually got my money back. But the delay they caused meant I was under time pressure to find an alternative supplier before Christmas for the gift I ordered.
I suspect this company lists popular stock they don't have at low prices to bait people into visiting their site. Wouldn't trust again.

Reply from iMobile Pro Tech Experts
FOLLOW ON FROM ORIGINAL COMPLAINT BELOW
As per my complaint below the Manager asked me to email my complaint which I did. He then called me and said he would investigate and get back to me. I DID NOT HEAR FROM HIM AGAIN!! I sent several emails asking if he was still dealing with my complaint. NOTHING. That was a month ago. As I said previously please stay away as they are obviously Cowboys!!
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