Received excellent customer service. Manager offered to take me to work and pick me up when I finished while the car tires were being changed. Very impressed.
Company replied
Location
Switch locationGlanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB
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Good selection of tyres to choose from. Easy to purchase and arrange a slot. Friendly and efficient service. It was a very hot afternoon, but the staff offered customers water. Very considerate.
Company replied
Friendly, efficient service, always given. From ordering my tyres by phone, to the fitting of the tyres; brilliant! I Always use this company in Aberystwyth. Would definitely recommend! Prices very re... See more
Company replied
Good Welcome -- Good advice on the product quick at the fitting and checks -- will certainly be back for tyres -- and recommend the depo to others -- More than happy with the price
Company replied
Company details
About Protyre Autocare - Aberystwyth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom
- 01970 611166
4.7
Excellent
491 reviews
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Good work carried out
Huw Lewis were ready to start the work immediately I arrived even with arriving early. All work was completed without any fuss
September 26, 2025
May use AI-assist with repliesRead more
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Professional
Professional, helpful, nothing was too much trouble. Everything was explained step by step. Would highly recommend Protyre to anyone in need of car care.
October 1, 2025
Reply from Protyre Autocare - Aberystwyth
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Aberystwyth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service when I purchased 4…
Excellent service when I purchased 4 new tyres, polite and helpful and reasonable cost, would definitely recommend and will use their services again thanks 😊
September 26, 2025
Top-Notch Tyre Replacement & Service
⭐️⭐️⭐️⭐️⭐️
I can’t recommend them enough! The service was friendly, professional, and efficient from start to finish. My tyres were replaced quickly and at a very fair price. They explained everything clearly and made sure I left feeling confident and safe on the road. Excellent customer care and top-quality work – I’ll definitely be coming back!
October 1, 2025
Mark was a tidy chap
October 1, 2025
Reply from Protyre Autocare - Aberystwyth
Dear Bethan Watkin
We're happy to hear that your puncture was dealt with quickly. Thank you for your positive feedback; we appreciate it.
We will look forward to welcoming you again at our Aberystwyth branch in the future
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Aberystwyth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, the team managed to fit me in last minute on a Friday evening when I found out I urgently needed new break pads and discs before a long drive.
September 5, 2025
Unprompted review
Great service
Great service, managed to fit me in last minute on a Friday evening when I urgently needed new break pads and discs before a very long drive.
Very helpful team, would definitely recommend!
September 10, 2025
quick and efficient service
September 8, 2025
Reply from Protyre Autocare - Aberystwyth
Dear Mr Hines,
We appreciate you taking the time to share your positive experience you had at our Aberystwyth branch;
we are so glad you were happy with our quick and efficient service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very polite and helpful staff
Very polite and helpful staff, went above and beyond when we had a puncture close to the end of the day. Clear pricing. Highly recommended
September 3, 2025
Nothing short of exceptional service.
Nothing short of exceptional service.
The service manager Mark should be commended on his stellar performance, providing fantastic customer service during my most recent visit. Mark was fantastic
August 22, 2025
Unprompted review
Disappointing experience
poor response or information sharing - unusually lengthy delays for a simple brake pad and disc changeover
August 13, 2025
Unprompted review
Reply from Protyre Autocare - Aberystwyth
Dear David,
Thank you for bringing this to our attention and we are sorry to hear that your experience was not positive on this occasion.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I got my wife car back on the road…
I got my wife car back on the road thanks to the staff at Protyre. Breaks fixed at a reasonable price in a few days.
Quick and friendly service. I would recommend Protyre and would use them again.
August 20, 2025
Reply from Protyre Autocare - Aberystwyth
Hello Gareth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I was seen immediately and the problem…
I was seen immediately and the problem (2x new Falcon Tyres) resolved within 10mins. The staff were very helpful, explaining what the problem was in a clear a concise manner. I was very impressed with the service provided.
August 18, 2025
Friendly and helpful service
August 6, 2025
We visited west moors garage for new…tyres
We visited west moors garage for new tyres for our bmwx3 and found the team friendly and helpful especially the guy on reception, don’t know his name. On the way home, we experienced a juddering, so went back next day, the team looked at the tyres and weren’t happy about the fit, Southey went and fetched new tyres and fitted them again. We just thought the staff were very busy and never stopped, they definitely needed a thank you.
July 25, 2025
Unprompted review
Reply from Protyre Autocare - Aberystwyth
Hello Bernard,
We're happy to hear that our assistance was helpful and effective. Thank you for sharing your positive experience with us.
Best regards,
Eddie
Customer Care - Protyre
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