Protyre Autocare - Aberystwyth Reviews 

491
TrustScore 4.5 out of 5

4.7

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB


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Rated 5 out of 5 stars

Received excellent customer service. Manager offered to take me to work and pick me up when I finished while the car tires were being changed. Very impressed.

Company replied

Rated 5 out of 5 stars

Good selection of tyres to choose from. Easy to purchase and arrange a slot. Friendly and efficient service. It was a very hot afternoon, but the staff offered customers water. Very considerate.

Company replied

Rated 5 out of 5 stars

Friendly, efficient service, always given. From ordering my tyres by phone, to the fitting of the tyres; brilliant! I Always use this company in Aberystwyth. Would definitely recommend! Prices very re... See more

Company replied

Rated 5 out of 5 stars

Good Welcome -- Good advice on the product quick at the fitting and checks -- will certainly be back for tyres -- and recommend the depo to others -- More than happy with the price

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom

  • 01970 611166

4.7

Excellent

TrustScore 4.5 out of 5

491 reviews

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4.7

All reviews

(491)

32,780 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish they even rang me the week before when it was originally booked in to inform me that the tyres hadn't arrived and could be re-schedule. Will definitely be returning for future work

July 9, 2025
Rated 5 out of 5 stars

Excellent attitude from the staff and…

Excellent attitude from the staff and fitters ...could be more polite or helpful if they tried...especially Dave

June 30, 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Mathew Leeman,
We appreciate your positive feedback regarding our team's helpfulness and attitude at our Aberystwyth branch. It's wonderful to hear they exceeded your expectations with their service. we will look forward to seeing you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service nothing is to much…

Excellent service nothing is to much trouble.
Very helpful and very knowledgeable

June 23, 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Jan,

We appreciate you taking the time to share your positive experience at our Aberystwyth branch. We're happy to hear that our team was helpful and knowledgeable, and that nothing was too much trouble.

Kindest regards,
Georgia
Customer care - Protyre

Rated 1 out of 5 stars

Really bad all round experience

Really bad all round experience! Never again! as protyre were the cheapest for the tyre I wanted, the nearest branch was over an hour from me, this wasn't the problem. The problem started when they blew the inner tube, but he gave me his word and guaranteed he would get another and fit it by the afternoon. So I left it with him and waited for his call, I waited until 3.30pm, then called in to see if it was ready, another member of staff said he can't get one until next day. Really bad communication, know one called to let me know, I wasted all day there waiting and ended up taking away my wheel in bits, as they took the sprocket off, (which didn't need to be). Also had to source another tube elsewhere as I wasn't travelling back up there again the next day, taking another day off work. Also still had had to pay the fitting charge! One star is too high!!

June 23, 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Darren Swain,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Nice and easy

Nice and easy, trouble free.

June 23, 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mike,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 4 out of 5 stars

Great service.

Very good service and I liked the way a new trainee was being introduced. Given the job to do but overseen politely.
The only criticism is that I was not told until after I had seen the car, that the two new tyres could not be fitted to the rear .
Its no problem but I think I should have been told when I was paying, not when I queried it later.

June 18, 2025
Rated 5 out of 5 stars

Did me the best deal on two rear…

Did me the best deal on two rear Pirelli tyres for the Porsche in 20 inch £575 ! Had a reasonable priced repair on a screw in the tyre £27.50 only 3 days before to get me by while on holiday in Aberystwyth… will be back for fronts when next in Aberystwyth to see friends and family …

June 5, 2025
Rated 5 out of 5 stars

Top service

Fantastic garage, good knowledgeable friendly staff, great service, coud not ask for better,

June 2, 2025
Rated 5 out of 5 stars

Prompt and quick professional response

Had a problem with some noise on my steering, I took it to protyre, they were able to fit my car in with short notice, Tyler who attend to spent considerable amount of time to identify the problem, and was able to resolve the problem. Despite the time spent on identifying the problem they did not charge us because they said they did not change any part. I will recommend anyone that want quick mechanical service to go to Protyre. They also very friendly and found them very helpful and professional . I will definitely go back.

May 12, 2025
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