Protyre Autocare - Aberystwyth Reviews 

491
TrustScore 4.5 out of 5

4.7

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB


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Rated 5 out of 5 stars

Received excellent customer service. Manager offered to take me to work and pick me up when I finished while the car tires were being changed. Very impressed.

Company replied

Rated 5 out of 5 stars

Good selection of tyres to choose from. Easy to purchase and arrange a slot. Friendly and efficient service. It was a very hot afternoon, but the staff offered customers water. Very considerate.

Company replied

Rated 5 out of 5 stars

Friendly, efficient service, always given. From ordering my tyres by phone, to the fitting of the tyres; brilliant! I Always use this company in Aberystwyth. Would definitely recommend! Prices very re... See more

Company replied

Rated 5 out of 5 stars

Good Welcome -- Good advice on the product quick at the fitting and checks -- will certainly be back for tyres -- and recommend the depo to others -- More than happy with the price

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom

  • 01970 611166

4.7

Excellent

TrustScore 4.5 out of 5

491 reviews

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4.7

All reviews

(491)

32,780 reviews in the last 12 months

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Rated 5 out of 5 stars

The Manager - Liam

The Manager, Liam was extremely helpful and gave us reassurance that he could help us with our repair work. He was able to slot us in quickly so we could continue with our holiday.

April 16, 2025
Rated 5 out of 5 stars

Top service, yet again

The latest service used was to get my tracking set after some front end work that I did myself. The guys there were fantastic, as usual. The booking was done online, I turned up at the reserved time and hey presto, my car was sorted in about 30 minutes. Highly recommended, I've been a returning customer for about 9 years and feel no need to go elsewhere. Thanks.

April 16, 2025
Rated 5 out of 5 stars

Reliable and efficient

Reliable and efficient.
A stranger and a tourist needed help with my m.o.t. and getting home.

Grateful for the boys here who looked after me and fixed my car in record time and short notice.

April 9, 2025
Rated 5 out of 5 stars

Prompt, efficient and very pleasant

I had a bad puncture and the front wheel had had to be replaced by the spare tyre. I called in next morning at Teiars Huw Lewis, Aberystwyth and they dealt with me immediately, replaced the damaged tyre and the other front tyre, checked and aligned all tyres without ado. Very courteous and pleasant staff.

April 7, 2025
Rated 5 out of 5 stars

Great team at Protyre Aber

Great team at Protyre Aber , efficient MOT and finished on time and gave some good advice also in regards advisories.
Also were flexible when I needed to change MOT date from original booking, no fuss.
Recommended

March 26, 2025
Rated 1 out of 5 stars

Charged for work not done...

I was charged for a wheel alignment when having 2 new tyres fitted. The alignment was not done and I only found this out when the car was serviced by another mechanic the following day. I don't like being charged for work that isn't done, it doesn't build trust.
I'm not in a rush to return there for more work, there are other options locally.

March 14, 2025
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

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