Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!
Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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See what reviewers are saying
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more
Company replied
Tyres were exactly what I needed at a good price but had to wait for an hour and a half to be fitted even with an allotted time slot.
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more
Company details
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
4.7
Excellent
1K reviews
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Spark plugs and brake fluid changed
Spark plugs and brake fluid changed. Work was done quickly and price was competitive too.
September 15, 2025
Always very knowledgable,friendly and…
Always very knowledgable,friendly and efficient
September 10, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delay in car collection time but we customer can not be late.
It was stressed that I had to get my car in at 11.30am not a minute late as that was my appointment time. I arrived at 11.15am and was waiting to be picked up by my daughter and when she collected me at 11.45 my car was still parked in car park area and other cars taken around back to work shop before mine.
I also telephoned between 2.30 & 3.00 to ask when my car would be ready ? to be told that the MOT had been done but the service was only just being started ! and my car could be kept until end of day.
I felt that the garage was under staffed on this particular day !!
September 3, 2025
Reply from Protyre Autocare - Alcester
Dear Susan Beaver,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Alcester
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very well organised tyres were ordered…
Very well organised tyres were ordered car was booked in know hassle job done thankyou 👍
September 3, 2025
Ray was great
Ray was great, very flexible and accommodating. Quick delivery and did what said they would do 👍
August 22, 2025
A good team of lads at Alcetsr Protyre , 4 Tyres fit fitted in good time and notified when job was completed, the only reason I did not give it five stars was that the drivers side matt was ver very
The team at protyre at the Acester bra
August 25, 2025
Booked on line was tested at given time…
Booked on line was tested at given time and completed in time allowed so very happy with service Thank your
August 25, 2025
Not a great experience
Forgot to add tyres into quote and as such tyres not available.
Discs and pads were the wrong size, therefore not changed.
The only work completed apart from brake fluid was in my opinion cosmetic.
August 20, 2025
Reply from Protyre Autocare - Alcester
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good service and they took great care…
Good service and they took great care in fitting tyres to my old Lotus
August 20, 2025
Reply from Protyre Autocare - Alcester
Dear Beth,
We appreciate you sharing your positive experience you had at our Alcester branch.
We're glad our team provided prompt, informative service. Thanks for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Easy website to use
Easy website to use, booking appointment and tyres. Friendly service on arrival, informed how long it would take and offered a coffee. Would highly recommend service.
August 13, 2025
Dealt with our unexpected tyres change…
Dealt with our unexpected tyres change at short notice
August 11, 2025
Pro tyres have been fantastic rescuing…
Pro tyres have been fantastic rescuing us when the wheel nearly came off our van. Could not recommend them highly enough. 5 stars
August 9, 2025
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